ZipRecruiter

Log In

1

Operational Key Account Manager Jobs in Raleigh, NC

IXL Learning

Key Account Manager

Raleigh, NC · On-site

For the Key Account Managers, relationships and project management are of utmost importance. The ... operational expertise * Curiously learn and develop true alignment with internal IXL Learning ...

Hays

Associate Key Account Manager

Raleigh, NC · Hybrid

$52K/yr

YOUR NEW ROLE As an Associate Key Account Manager in our Technology Consulting Division in Raleigh, you will join a team that is expanding and building -- with real opportunity to shape your market ...

UCB

Key Account Manager / Raleigh NC

Raleigh, NC · On-site

$144K - $189K/yr

Make your mark for patients We are looking for a Key Account Manager (KAM) in Rare Diseases who is patient-focused, exceeds sales objectives, and has worked in a complex selling environment to join ...

UCB

Key Account Manager / Raleigh NC

Raleigh, NC · On-site

$144K - $189K/yr

Make your mark for patients We are looking for a Key Account Manager (KAM) in Rare Diseases who is patient-focused, exceeds sales objectives, and has worked in a complex selling environment to join ...

Pro-Serv Food Equipment

Field Account Manager

Raleigh, NC · Remote

$50K - $60K/yr

Work closely with Key Account Managers, Dispatch, Branch Managers, and Operations Teams * Represent Pro-Serv professionally at customer locations * Help identify customer needs and communicate them ...

UCB

Key Account Manager Sr. / Raleigh NC

Raleigh, NC · On-site

$150K - $210K/yr

Make your mark for patients We are looking for a Key Account Manager Sr. (KAM) in Rare Diseases who is patient-focused, exceeds sales objectives, and has worked in a complex selling environment to ...

UCB

Key Account Manager Sr. / Raleigh NC

Raleigh, NC

$150K - $210K/yr

Make your mark for patients We are looking for a Key Account Manager Sr. (KAM) in Rare Diseases who is patient-focused, exceeds sales objectives, and has worked in a complex selling environment to ...

Cloudera

Key Account Director

Raleigh, NC · On-site

With as much data under management as the hyperscalers, we're the preferred data partner for the ... As the Key Account Director you will: * Own the overall account relationship, in order to drive net ...

Carolina CoPacking

Account Manager

Henderson, NC · On-site

Key Requirements: * Education: Bachelor's degree in Business, Marketing, Food Science, or a related field. * Experience: 3-5 years of experience in account management, sales, or customer relations ...

Carolina CoPacking

Account Manager

Henderson, NC · On-site

Key Requirements: * Education: Bachelor's degree in Business, Marketing, Food Science, or a related field. * Experience: 3-5 years of experience in account management, sales, or customer relations ...

BioTouch

Enterprise Account Manager

Raleigh, NC · On-site

Forecast and track key account metrics to develop and oversee client retention campaigns; learn and ... Manage year-end pricing changes and contract renewals * Professional appearance and demeanor * Job ...

BioTouch

Enterprise Account Manager Job

Raleigh, NC · On-site

Forecast and track key account metrics to develop and oversee client retention campaigns; learn and ... Manage year-end pricing changes and contract renewals * Professional appearance and demeanor * Job ...

Intelligent Locations

Account Coordinator

Raleigh, NC · On-site

$50K - $60K/yr

Account Coordinator Summary of position: The Account Coordinator reports to the local Account ... Demonstrated ability to work with key stakeholders * Operations/Project Management background ...

next page

Showing results 1-20

All JobsOperational Key Account JobsOperational Key Account Manager JobsOperational Key Account Manager Jobs in Raleigh, NC

Operational Key Account Manager information

See Raleigh, NC salary details

$38.9K

$90K

$135.6K

How much do operational key account manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for operational key account manager in Raleigh, NC is $89,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $107,900.00 per year, depending on experience, location, and employer.

What is an operational key account manager?

An operational key account manager is responsible for managing and developing relationships with a company's most important clients, ensuring their needs are met and contracts are fulfilled. They coordinate internal teams, analyze account performance, and implement strategies to maximize customer satisfaction and revenue growth. Strong communication, negotiation skills, and familiarity with CRM tools are essential for this role.

How much do operational key account managers get paid?

Operational key account managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can also include bonuses and benefits, especially in larger organizations or competitive markets.

What is the difference between Operational Key Account Manager vs Customer Success Manager?

AspectOperational Key Account ManagerCustomer Success Manager
Primary FocusManaging key client accounts, sales growth, and account profitabilityEnsuring customer satisfaction, retention, and product adoption
Work EnvironmentSales-driven, client-facing, often in B2B industriesCustomer-centric, support and relationship management roles
Required SkillsSales, negotiation, account management, industry knowledgeCommunication, problem-solving, customer relationship skills
CertificationsOften sales or industry-specific certificationsCustomer service or success certifications (e.g., CCS, CSPO)

The Operational Key Account Manager primarily focuses on managing key client accounts to drive sales and profitability, while the Customer Success Manager emphasizes maintaining customer satisfaction and retention. Both roles require strong relationship skills but differ in their core objectives and daily activities.

Operational Key Account Manager jobs near you

Key Account Manager

IXL Learning

Raleigh, NC • On-site

Other

Posted 7 days ago

Job description

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Key Account Manager to join our IXL account management team. For the Key Account Managers, relationships and project management are of utmost importance. The accounts you will be working with are complex and require tremendous collaboration with both internal and external teams. The Key Account Manager is the one single point of contact and must streamline communication among the various groups involved. 

To be successful in this role, you will have a passion for customer success and project management both from an internal and customer facing perspective. You will develop relationships with important strategic clients and will provide account performance execution support, analysis and tactical help to drive successful implementations and ongoing customer satisfaction. As a Key Account Manager at IXL, you will work with other internal teams to provide best in class service. You will also partner closely with the sales field manager and team for strategic go-forward planning and execution. 

The ideal candidate will be proactive, well organized and extremely personable, ensuring strategic communication touch points for multiple accounts. You will possess exceptional communication skills, both verbal and written, and you are a strong presenter. We are looking for a quick learner who thrives in a fast-paced environment and is self-motivated with outstanding people skills and integrity.  

This position requires you to be in our Raleigh, NC, area office. 

WHAT YOU'LL BE DOING
  • Develop a keen understanding of client needs in order to provide a best in class customer experience and maximize product and service adoption, usage and engagement
  • Own the day-to-day program management activities with approximately 30-50 key clients and coordinate tactical projects to completion across internal groups
  • Identify, manage, and resolve client issues via collaboration with internal teams to ensure expedient and appropriate resolutions
  • Work with field sales to develop and manage targeted campaigns to upsell and expand our business relationships and accounts  
  • Work closely with the IXL Professional Learning Group to understand customer needs and professional development needs
  • Track and report on performance, analyze account data and usage; regularly present and share results, impact and tactical insights and propose next actions to reach client's goals
  • Understand all facets of the IXL products as well as any other IXL K-12 family of brands programs the clients are using - demonstrating both technical and operational expertise
  • Curiously learn and develop true alignment with internal IXL Learning systems and processes
  • Effectively communicate new product enhancements and benefits to client
WHAT WE'RE LOOKING FOR
  • BA/BS Degree required
  • 5+ years in account management/customer service
  • Project management experience is a plus
  • Experience in education from a practitioner perspective preferred
  • Experience in educational technology preferred
  • MS Office, Google Suite computer skills. Salesforce experience a plus
  • Proven organizational skills, attention to detail, and time management to succeed in a high volume, deadline driven environment
  • Ability to work independently and to be self motivated to achieve goals
  • Strong speaking, presentation and written communication skills a must
  • Comfortable with technology and passionate about bringing technology into the classroom

Apply