ZipRecruiter

Log In

1

Operational Key Account Manager Jobs in Raleigh, NC

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Key Responsibilities: * Serve as the main point of contact for assigned client accounts. * Conduct ... Partner with Operations and Branch leadership to ensure service expectations are met. * Monitor ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Key Responsibilities: * Serve as the main point of contact for assigned client accounts. * Conduct ... Partner with Operations and Branch leadership to ensure service expectations are met. * Monitor ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Key Responsibilities: * Serve as the main point of contact for assigned client accounts. * Conduct ... Partner with Operations and Branch leadership to ensure service expectations are met. * Monitor ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Key Responsibilities: * Serve as the main point of contact for assigned client accounts. * Conduct ... Partner with Operations and Branch leadership to ensure service expectations are met. * Monitor ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Key Responsibilities: * Serve as the main point of contact for assigned client accounts. * Conduct ... Partner with Operations and Branch leadership to ensure service expectations are met. * Monitor ...

next page

Showing results 1-20

All JobsOperational Key Account JobsOperational Key Account Manager JobsOperational Key Account Manager Jobs in Raleigh, NC

Operational Key Account Manager information

See Raleigh, NC salary details

$38.9K

$90K

$135.6K

How much do operational key account manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for operational key account manager in Raleigh, NC is $89,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $107,900.00 per year, depending on experience, location, and employer.

What does an operational Key Account Manager do?

An operational Key Account Manager is responsible for managing and developing relationships with key clients to ensure their needs are met and business goals are achieved. They coordinate cross-functional teams, monitor account performance, and implement strategies to maximize customer satisfaction and revenue growth. Strong communication, negotiation skills, and familiarity with CRM tools are essential for success in this role.

What is the difference between Operational Key Account Manager vs Customer Success Manager?

AspectOperational Key Account ManagerCustomer Success Manager
Primary FocusManaging key client accounts, sales growth, and account profitabilityEnsuring customer satisfaction, retention, and product adoption
Work EnvironmentSales-driven, client-facing, often in B2B industriesCustomer-centric, support and relationship management roles
Required SkillsSales, negotiation, account management, industry knowledgeCommunication, problem-solving, customer relationship skills
CertificationsOften sales or industry-specific certificationsCustomer service or success certifications (e.g., CCS, CSPO)

The Operational Key Account Manager primarily focuses on managing key client accounts to drive sales and profitability, while the Customer Success Manager emphasizes maintaining customer satisfaction and retention. Both roles require strong relationship skills but differ in their core objectives and daily activities.

How much do Key Account Managers get paid?

Key Account Managers typically earn a salary ranging from $70,000 to $130,000 annually, depending on experience, industry, and location. Many also receive bonuses and commissions based on sales performance, and strong negotiation and relationship management skills are essential for higher compensation.

Is being a tam a good career?

A Key Account Manager (KAM) role involves managing relationships with key clients, requiring strong communication, negotiation, and strategic skills. It can be a rewarding career with opportunities for advancement and specialization, often involving sales targets and client retention responsibilities. Success in this role depends on industry experience, relationship-building abilities, and understanding of the company's products or services.

What jobs in the US pay 300,000 a year?

Operational Key Account Managers in large corporations or industries such as technology, pharmaceuticals, or finance can earn $300,000 or more annually, especially with bonuses and commissions. Senior roles often require extensive experience, strong negotiation skills, and industry-specific knowledge. High-level executive positions like VP or Director in sales or operations may also reach this compensation level.
Operational Key Account Manager jobs near you
Account Manager

Account Manager

Vecta Environmental Services

Raleigh, NC • On-site

Full-time

Re-posted 10 days ago

Job description

About Vecta Environmental Services
Vecta Environmental Services, LLC is a leading provider of industrial cleaning, hydro excavation, waste management, and environmental services supporting refineries, petrochemical facilities, manufacturing plants, and industrial operations across the Gulf Coast and surrounding regions.
Vecta is committed to delivering safe, reliable, and high-quality industrial services while maintaining the highest standards of operational excellence, environmental responsibility, and workforce safety. Our success is driven by our people, our strong safety culture, and our focus on building long-term partnerships with our customers.
At Vecta, we believe in developing our employees, creating growth opportunities, and fostering a culture built on accountability, teamwork, and continuous improvement.
Position Summary
The Hydro Excavation Account Manager is a strategic revenue leader responsible for market expansion, enterprise account growth, and long-term relationship development within the hydro excavation division. This role operates at the intersection of commercial strategy and operational execution, driving profitable revenue while strengthening the company's footprint across industrial, municipal, energy, and infrastructure markets.
This position is accountable not only for sales growth, but for client lifecycle management, market intelligence, cross-selling opportunities, and margin performance. The Account Manager serves as a trusted advisor to clients and a strategic partner to operations leadership.
Key Responsibilities
  1. Strategic Business Development & Market Expansion
  • Develop and execute a territory growth strategy aligned with divisional revenue goals.
  • Identify target industries (refineries, chemical plants, municipalities, data centers, utilities, EPC contractors, etc.).
  • Actively pursue new accounts through networking, cold outreach, bid platforms, and industry associations.
  • Lead pre-bid strategy sessions and competitive positioning.
  • Maintain a robust sales pipeline and accurate revenue forecasting.
  • Analyze market trends, competitor positioning, and pricing strategy.
  • Expectation: Build sustainable, recurring revenue, not transactional jobs.
  1. Enterprise Relationship Management
  • Serve as primary commercial relationship owner for assigned accounts.
  • Establish executive-level and field-level relationships within client organizations.
  • Conduct quarterly business reviews (QBRs) with strategic clients.
  • Identify cross-selling opportunities across other service lines.
  • Develop multi-year client growth strategies.
  • Position the company as a long-term partner rather than a commodity vendor.
  • Goal: Protect and grow lifetime customer value.
  1. Revenue & Margin Accountability
  • Own annual revenue targets and gross margin performance for assigned accounts.
  • Ensure pricing strategies align with divisional profitability objectives.
  • Review job cost reports to evaluate margin performance.
  • Partner with operations to improve utilization and efficiency.
  • Assist in resolving billing disputes and accelerating receivables (AR accountability).
  • This role is measured on profitable growth, not just top-line revenue.
  1. Operational Integration & Client Delivery Oversight
  • Collaborate closely with Division Manager, Dispatch, and Field Supervisors.
  • Participate in scope validation and job planning discussions.
  • Ensure accurate communication of client expectations.
  • Monitor service quality and performance standards.
  • Support resolution of service escalations or field-level issues.
  • The Account Manager does not run the crews, but ensures alignment between promise and execution.
  1. Safety Leadership & Risk Awareness
  • Reinforce company safety culture in all client interactions.
  • Participate in safety meetings or audits when required.
  • Ensure scopes align with safe work practices and regulatory compliance.
  • Support clients in understanding hydro excavation best practices and risk mitigation.

Qualifications
  • 5+ years in hydro excavation, industrial services, underground utilities, construction services, or energy-related industries.
  • Proven track record of revenue growth and account expansion.
  • Strong understanding of job costing, equipment utilization, and margin drivers.
  • Experience working in refinery, petrochemical, municipal, or heavy industrial environments preferred.
  • Demonstrated ability to build executive-level client relationships.
  • CRM proficiency and forecasting discipline.

Key Competencies
  • Strategic thinking
  • Commercial acumen
  • Negotiation & influence
  • Executive presence
  • Operational awareness
  • Relationship intelligence
  • Data-driven decision-making
  • Risk management mindset

Performance Metrics (KPIs)
  • Annual Revenue Growth
  • Gross Margin % by Account
  • New Account Acquisition
  • Client Retention Rate
  • Equipment Utilization Support
  • Bid-to-Win Ratio
  • AR Aging on Managed Accounts
  • Cross-Sell Revenue Contribution

Work Environment
  • Combination of office, field visits, client facilities, and job sites.
  • Travel required within assigned territory.
  • Availability during turnarounds or critical projects as needed.

Equal Employment Opportunity (EEO) Statement
Vecta Environmental Services, LLC is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees. Vecta provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Apply