... Customer Success, Operations, and project management to ensure customer satisfaction 10. ... Key Account Managers All your information will be kept confidential according to EEO guidelines.
Quick apply
... Customer Success, Operations, and project management to ensure customer satisfaction 10. ... Key Account Managers All your information will be kept confidential according to EEO guidelines.
Quick apply
... Customer Success, Operations, and project management to ensure customer satisfaction 10. ... Key Account Managers All your information will be kept confidential according to EEO guidelines.
... Customer Success, Operations, and project management to ensure customer satisfaction 10. ... Key Account Managers All your information will be kept confidential according to EEO guidelines.
... Customer Success, Operations, and project management to ensure customer satisfaction 10. ... Key Account Managers All your information will be kept confidential according to EEO guidelines.
Raleigh, NC ยท Remote
$150K/yr
Identify, prioritize, and track progress towards key account metrics and annual quota * Ability to ... Collaborate with internal stakeholders across product, engineering, community operations, and ...
Raleigh, NC ยท Remote
$150K/yr
Identify, prioritize, and track progress towards key account metrics and annual quota * Ability to ... Collaborate with internal stakeholders across product, engineering, community operations, and ...
Raleigh, NC ยท On-site
Forecast and track key account metrics to develop and oversee client retention campaigns; learn and ... Manage year-end pricing changes and contract renewals * Professional appearance and demeanor * Job ...
Quick apply
Raleigh, NC ยท On-site
Forecast and track key account metrics to develop and oversee client retention campaigns; learn and ... Manage year-end pricing changes and contract renewals * Professional appearance and demeanor * Job ...
Key Responsibilities Strategic Account Leadership * Define and execute the global account strategy ... operations, and commercial leadership. * Lead comprehensive strategic account planning, including ...
Key Responsibilities Strategic Account Leadership * Define and execute the global account strategy ... operations, and commercial leadership. * Lead comprehensive strategic account planning, including ...
Durham, NC ยท On-site
Key Responsibilities Strategic Account Leadership * Define and execute the global account strategy ... operations, and commercial leadership. * Lead comprehensive strategic account planning, including ...
Durham, NC ยท On-site
Key Responsibilities Strategic Account Leadership * Define and execute the global account strategy ... operations, and commercial leadership. * Lead comprehensive strategic account planning, including ...
Raleigh, NC ยท On-site
Forecast and track key account metrics to develop and oversee client retention campaigns; learn and ... Manage year-end pricing changes and contract renewals * Professional appearance and demeanor * Job ...
Raleigh, NC ยท On-site
Forecast and track key account metrics to develop and oversee client retention campaigns; learn and ... Manage year-end pricing changes and contract renewals * Professional appearance and demeanor * Job ...
Raleigh, NC ยท On-site
The Account Manager serves as a trusted advisor to clients and a strategic partner to operations leadership. Key Responsibilities * Strategic Business Development & Market Expansion * Develop and ...
Raleigh, NC ยท On-site
The Account Manager serves as a trusted advisor to clients and a strategic partner to operations leadership. Key Responsibilities * Strategic Business Development & Market Expansion * Develop and ...
The Account Manager serves as a trusted advisor to clients and a strategic partner to operations leadership. Key Responsibilities * Strategic Business Development amp; Market Expansion * Develop and ...
The Account Manager serves as a trusted advisor to clients and a strategic partner to operations leadership. Key Responsibilities * Strategic Business Development amp; Market Expansion * Develop and ...
This role is a key member of our Field Sales team. RESPONSIBILITIES * Put safety first - Always! * Lead and foster our "people first" culture * Serve as primary contact for day-to-day ...
This role is a key member of our Field Sales team. RESPONSIBILITIES * Put safety first - Always! * Lead and foster our "people first" culture * Serve as primary contact for day-to-day ...
Raleigh, NC ยท On-site
$60K - $75K/yr
This role is a key member of our Field Sales team. RESPONSIBILITIES * Put safety first - Always! * Lead and foster our "people first" culture * Serve as primary contact for day-to-day ...
Raleigh, NC ยท On-site
$60K - $75K/yr
This role is a key member of our Field Sales team. RESPONSIBILITIES * Put safety first - Always! * Lead and foster our "people first" culture * Serve as primary contact for day-to-day ...
Durham, NC ยท On-site
$65K - $70K/yr
Key Responsibilities: * Serve as the main point of contact for assigned client accounts. * Conduct ... Partner with Operations and Branch leadership to ensure service expectations are met. * Monitor ...
Quick apply
Durham, NC ยท On-site
$65K - $70K/yr
Key Responsibilities: * Serve as the main point of contact for assigned client accounts. * Conduct ... Partner with Operations and Branch leadership to ensure service expectations are met. * Monitor ...
Durham, NC ยท On-site
$65K - $70K/yr
Key Responsibilities: * Serve as the main point of contact for assigned client accounts. * Conduct ... Partner with Operations and Branch leadership to ensure service expectations are met. * Monitor ...
Durham, NC ยท On-site
$65K - $70K/yr
Key Responsibilities: * Serve as the main point of contact for assigned client accounts. * Conduct ... Partner with Operations and Branch leadership to ensure service expectations are met. * Monitor ...
Key Responsibilities * Lead client engagement activities from identification and opportunity ... Account management (build & maintain client relationships; develop and follow sector-led key ...
Key Responsibilities * Lead client engagement activities from identification and opportunity ... Account management (build & maintain client relationships; develop and follow sector-led key ...
Raleigh, NC ยท On-site
Establishing Key Accounts and building on our already substantial client base with new clients * Collaborate with engineering, design and project management teams to provide solutions.
Raleigh, NC ยท On-site
Establishing Key Accounts and building on our already substantial client base with new clients * Collaborate with engineering, design and project management teams to provide solutions.
Key Responsibilities * Lead client engagement activities from identification and opportunity ... Account management (build & maintain client relationships; develop and follow sector-led key ...
Key Responsibilities * Lead client engagement activities from identification and opportunity ... Account management (build & maintain client relationships; develop and follow sector-led key ...
Raleigh, NC ยท On-site
Establishing Key Accounts and building on our already substantial client base with new clients * Collaborate with engineering, design and project management teams to provide solutions.
Raleigh, NC ยท On-site
Establishing Key Accounts and building on our already substantial client base with new clients * Collaborate with engineering, design and project management teams to provide solutions.
Raleigh, NC ยท On-site
Establishing Key Accounts and building on our already substantial client base with new clients * Collaborate with engineering, design and project management teams to provide solutions.
Raleigh, NC ยท On-site
Establishing Key Accounts and building on our already substantial client base with new clients * Collaborate with engineering, design and project management teams to provide solutions.
Raleigh, NC ยท On-site
Establishing Key Accounts and building on our already substantial client base with new clients * Collaborate with engineering, design and project management teams to provide solutions.
Raleigh, NC ยท On-site
Establishing Key Accounts and building on our already substantial client base with new clients * Collaborate with engineering, design and project management teams to provide solutions.
Raleigh, NC ยท On-site
Establishing Key Accounts and building on our already substantial client base with new clients * Collaborate with engineering, design and project management teams to provide solutions.
Raleigh, NC ยท On-site
Establishing Key Accounts and building on our already substantial client base with new clients * Collaborate with engineering, design and project management teams to provide solutions.
$38.9K - $47.7K
4% of jobs
$47.7K - $56.5K
4% of jobs
$56.5K - $65.3K
9% of jobs
$70.8K is the 25th percentile. Wages below this are outliers.
$65.3K - $74.1K
13% of jobs
$74.1K - $82.8K
16% of jobs
The median wage is $85.8K / yr.
$82.8K - $91.6K
13% of jobs
$91.6K - $100.4K
13% of jobs
$103.9K is the 75th percentile. Wages above this are outliers.
$100.4K - $109.2K
10% of jobs
$109.2K - $118K
9% of jobs
$118K - $126.8K
7% of jobs
$126.8K - $135.6K
3% of jobs
$38.9K
$90K
$135.6K
| Aspect | Operational Key Account Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Managing key client accounts, sales growth, and account profitability | Ensuring customer satisfaction, retention, and product adoption |
| Work Environment | Sales-driven, client-facing, often in B2B industries | Customer-centric, support and relationship management roles |
| Required Skills | Sales, negotiation, account management, industry knowledge | Communication, problem-solving, customer relationship skills |
| Certifications | Often sales or industry-specific certifications | Customer service or success certifications (e.g., CCS, CSPO) |
The Operational Key Account Manager primarily focuses on managing key client accounts to drive sales and profitability, while the Customer Success Manager emphasizes maintaining customer satisfaction and retention. Both roles require strong relationship skills but differ in their core objectives and daily activities.

Full-time
Posted 14 days ago
Our ELPRO Division has supported the pharma, biotech, and healthcare industries with intelligent monitoring solutionsโensuring compliance, visibility, and safety from production to patient.ย ELPRO has been a trusted partner in compliant environmental monitoring. Weโre committed to supporting your entire pharmaceutical supply chainโfrom production and storage to transport and delivery to the end user. With in-house developed hardware and software, GxP-compliant consulting, and global support services, we ensure data integrity, compliance, and peace of mindโevery step of the way.
Job DescriptionResponsible for the management, maintenance, and growth of a defined port-folio of house accounts. The role focuses on proactively developing existing customer relationships, identifying additional growth potential through cross-selling of ELPRO products and services, and handling new incoming transactional business. As a member of the sales team, the Inside Sales Account Manager will be measured on overall revenue growth, customer retention, and account development within the assigned book of business. This role is fully remote and does not require travel.
QualificationsInside Sales Account Manager 1. Takes direct responsibility for the assigned house accounts 2. Creates an overall strategy for the development and growth of assigned accounts 3. Develops and maintains strong customer relationships within the assigned account base 4. Understands customer processes, applications, and purchasing workflows 5. Identifies additional growth potential by cross-selling ELPRO products and services 6. Creates, manages, and reports on opportunities in the CRM/ERP system with a high level of accuracy 7. Ensures accurate forecasting and pipeline transparency for assigned accounts 8. Handles incoming transactional sales inquiries, quotations, and follow-up activities 9. Coordinates internally with Customer Success, Operations, and project management to ensure customer satisfaction 10. Collaborates with Territory Sales Managers when accounts become project-driven or exceed defined thresholds
Education and qualification
(special knowledge) ยท Structured account management and selling approach ยท Strong customer orientation ยท Ability to manage multiple accounts and priorities ยท Effective virtual communication skills
Requirement and experience ยท Experience in Sales, very good communication skills and style (verbal and in writing) ยท Contracts and contract negotiation
Interface ยท This role interfaces with customer success, field sales, marketing, technical teams, finance, and sales management
Information flow ยท Regular information flow between Head of Sales, customer success, field sales team and Key Account Managers
All your information will be kept confidential according to EEO guidelines.