Account Manager
Durham, NC · On-site
... managers, operations specialists, plus content and design professionals. Together and in ... Key responsibilities include: Growth * Contribute to the financial performance of allocated ...
Account Manager
Durham, NC · On-site
... managers, operations specialists, plus content and design professionals. Together and in ... Key responsibilities include: Growth * Contribute to the financial performance of allocated ...
Account Manager
Durham, NC · On-site
... managers, operations specialists, plus content and design professionals. Together and in ... Key responsibilities include: Growth * Contribute to the financial performance of allocated ...
Account Manager
Durham, NC · On-site
... managers, operations specialists, plus content and design professionals. Together and in ... Key responsibilities include: Growth * Contribute to the financial performance of allocated ...
Forecasts and tracks key account metrics. May identify customization needs, and work with service ... Sales Operations Competencies Account Management, Customer Relationship Management Applications ...
Forecasts and tracks key account metrics. May identify customization needs, and work with service ... Sales Operations Competencies Account Management, Customer Relationship Management Applications ...
The Account Manager is pivotal in owning the B2B customer relationship in the largest and most ... Key Job Responsibilities: (Duties may include, but not limited to all or some of the following)
The Account Manager is pivotal in owning the B2B customer relationship in the largest and most ... Key Job Responsibilities: (Duties may include, but not limited to all or some of the following)
The Account Manager is pivotal in owning the B2B customer relationship in the largest and most ... Key Job Responsibilities: (Duties may include, but not limited to all or some of the following)
The Account Manager is pivotal in owning the B2B customer relationship in the largest and most ... Key Job Responsibilities: (Duties may include, but not limited to all or some of the following)
Account Manager
Durham, NC · On-site
$14.45 - $17/hr
Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining ... operational guidelines Qualifications High school diploma or equivalent At least 18 years of age ...
Account Manager
Durham, NC · On-site
$14.45 - $17/hr
Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining ... operational guidelines Qualifications High school diploma or equivalent At least 18 years of age ...
Account Manager
Carrboro, NC · On-site
$14.45 - $17/hr
Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining ... operational guidelines Qualifications High school diploma or equivalent At least 18 years of age ...
Account Manager
Carrboro, NC · On-site
$14.45 - $17/hr
Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining ... operational guidelines Qualifications High school diploma or equivalent At least 18 years of age ...
Account Manager
$14.45 - $17/hr
Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining ... operational guidelines Qualifications High school diploma or equivalent At least 18 years of age ...
Account Manager
$14.45 - $17/hr
Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining ... operational guidelines Qualifications High school diploma or equivalent At least 18 years of age ...
Account Manager
$14.45 - $17/hr
Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining ... operational guidelines Qualifications High school diploma or equivalent At least 18 years of age ...
Account Manager
$14.45 - $17/hr
Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining ... operational guidelines Qualifications High school diploma or equivalent At least 18 years of age ...
Account Manager
$14.45 - $17/hr
Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining ... operational guidelines Qualifications High school diploma or equivalent At least 18 years of age ...
Account Manager
$14.45 - $17/hr
Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining ... operational guidelines Qualifications High school diploma or equivalent At least 18 years of age ...
Account Manager
Fuquay Varina, NC · On-site
$14.45 - $17/hr
Key Responsibilities • Oversee an assigned portfolio of accounts while building and maintaining ... and operational guidelines Qualifications • High school diploma or equivalent • At least 18 ...
Account Manager
Fuquay Varina, NC · On-site
$14.45 - $17/hr
Key Responsibilities • Oversee an assigned portfolio of accounts while building and maintaining ... and operational guidelines Qualifications • High school diploma or equivalent • At least 18 ...
Account Manager
Smithfield, NC · On-site
$17 - $18.28/hr
Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining ... operational guidelines Qualifications High school diploma or equivalent At least 18 years of age ...
Account Manager
Smithfield, NC · On-site
$17 - $18.28/hr
Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining ... operational guidelines Qualifications High school diploma or equivalent At least 18 years of age ...
Account Manager
Cary, NC · On-site
$14.45 - $17/hr
Key Responsibilities • Oversee an assigned portfolio of accounts while building and maintaining ... and operational guidelines Qualifications • High school diploma or equivalent • At least 18 ...
Account Manager
Cary, NC · On-site
$14.45 - $17/hr
Key Responsibilities • Oversee an assigned portfolio of accounts while building and maintaining ... and operational guidelines Qualifications • High school diploma or equivalent • At least 18 ...
Account Manager
Durham, NC · On-site
$14.45 - $17/hr
Key Responsibilities • Oversee an assigned portfolio of accounts while building and maintaining ... and operational guidelines Qualifications • High school diploma or equivalent • At least 18 ...
Account Manager
Durham, NC · On-site
$14.45 - $17/hr
Key Responsibilities • Oversee an assigned portfolio of accounts while building and maintaining ... and operational guidelines Qualifications • High school diploma or equivalent • At least 18 ...
Account Manager
Carrboro, NC · On-site
$14.45 - $17/hr
Key Responsibilities • Oversee an assigned portfolio of accounts while building and maintaining ... and operational guidelines Qualifications • High school diploma or equivalent • At least 18 ...
Account Manager
Carrboro, NC · On-site
$14.45 - $17/hr
Key Responsibilities • Oversee an assigned portfolio of accounts while building and maintaining ... and operational guidelines Qualifications • High school diploma or equivalent • At least 18 ...
Account Manager
Durham, NC · On-site
$14.45 - $17/hr
Key Responsibilities • Oversee an assigned portfolio of accounts while building and maintaining ... and operational guidelines Qualifications • High school diploma or equivalent • At least 18 ...
Account Manager
Durham, NC · On-site
$14.45 - $17/hr
Key Responsibilities • Oversee an assigned portfolio of accounts while building and maintaining ... and operational guidelines Qualifications • High school diploma or equivalent • At least 18 ...
Partnering with Engineering and Sales teams to identify new product opportunities based on customer feedback and tactical and operational unit requirements. * Managing key accounts post-sale ...
Partnering with Engineering and Sales teams to identify new product opportunities based on customer feedback and tactical and operational unit requirements. * Managing key accounts post-sale ...
Partnering with Engineering and Sales teams to identify new product opportunities based on customer feedback and tactical and operational unit requirements. * Managing key accounts post-sale ...
Quick apply
Partnering with Engineering and Sales teams to identify new product opportunities based on customer feedback and tactical and operational unit requirements. * Managing key accounts post-sale ...
Partnering with Engineering and Sales teams to identify new product opportunities based on customer feedback and tactical and operational unit requirements. * Managing key accounts post-sale ...
Partnering with Engineering and Sales teams to identify new product opportunities based on customer feedback and tactical and operational unit requirements. * Managing key accounts post-sale ...
Account Manager
Smithfield, NC · On-site
$17 - $18.28/hr
Key Responsibilities • Oversee an assigned portfolio of accounts while building and maintaining ... and operational guidelines Qualifications • High school diploma or equivalent • At least 18 ...
Account Manager
Smithfield, NC · On-site
$17 - $18.28/hr
Key Responsibilities • Oversee an assigned portfolio of accounts while building and maintaining ... and operational guidelines Qualifications • High school diploma or equivalent • At least 18 ...
Operational Key Account Manager information
See Raleigh, NC salary details
$38.9K - $47.7K
4% of jobs
$47.7K - $56.5K
4% of jobs
$56.5K - $65.3K
9% of jobs
$70.8K is the 25th percentile. Wages below this are outliers.
$65.3K - $74.1K
13% of jobs
$74.1K - $82.8K
16% of jobs
The median wage is $85.8K / yr.
$82.8K - $91.6K
13% of jobs
$91.6K - $100.4K
13% of jobs
$103.9K is the 75th percentile. Wages above this are outliers.
$100.4K - $109.2K
10% of jobs
$109.2K - $118K
9% of jobs
$118K - $126.8K
7% of jobs
$126.8K - $135.6K
3% of jobs
$38.9K
$90K
$135.6K
How much do operational key account manager jobs pay per year?
As of Jun 23, 2026, the average yearly pay for operational key account manager in Raleigh, NC is $89,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $107,900.00 per year, depending on experience, location, and employer.
What does an operational Key Account Manager do?
An operational Key Account Manager is responsible for managing and developing relationships with key clients to ensure their needs are met and business goals are achieved. They coordinate cross-functional teams, monitor account performance, and implement strategies to maximize customer satisfaction and revenue growth. Strong communication, negotiation skills, and familiarity with CRM tools are essential for success in this role.
What is the difference between Operational Key Account Manager vs Customer Success Manager?
| Aspect | Operational Key Account Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Managing key client accounts, sales growth, and account profitability | Ensuring customer satisfaction, retention, and product adoption |
| Work Environment | Sales-driven, client-facing, often in B2B industries | Customer-centric, support and relationship management roles |
| Required Skills | Sales, negotiation, account management, industry knowledge | Communication, problem-solving, customer relationship skills |
| Certifications | Often sales or industry-specific certifications | Customer service or success certifications (e.g., CCS, CSPO) |
The Operational Key Account Manager primarily focuses on managing key client accounts to drive sales and profitability, while the Customer Success Manager emphasizes maintaining customer satisfaction and retention. Both roles require strong relationship skills but differ in their core objectives and daily activities.
How much do key account managers get paid?
The average salary for a key account manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior or specialized roles can earn higher, often exceeding $150,000 with bonuses and commissions. Compensation often includes performance-based incentives and benefits.
What jobs in the US pay 300,000 a year?
Operational Key Account Managers in large corporations or industries such as technology, pharmaceuticals, or finance can earn $300,000 or more annually, especially with bonuses and commissions. High-level roles often require extensive experience, strong negotiation skills, and advanced certifications, and may involve managing major client relationships or strategic accounts.
What job makes $10,000 a month without a degree?
An Operational Key Account Manager can earn $10,000 or more per month through commission, bonuses, and high-value client management, often requiring strong sales, negotiation skills, and industry experience rather than a formal degree. Success in such roles depends on performance, relationship-building, and understanding of the market. Many high-earning account managers develop expertise over time and may hold certifications in sales or management.
Full-time
This job post has expired today. Applications are no longer accepted.
IQVIA rating
8.2
Based on 52 frontline employees who took The Breakroom Quiz
45th of 204 rated it services
Job description
Account Manager, IQVIA Medical Communications
IQVIA Medical Communications is seeking an Account Manager to lead the day to day delivery of selected projects and programs in our global business.
Who We Are
IQVIA is a global leader in bringing together data, technology, advanced analytics, and human science expertise to help the healthcare industry make better decisions, and ultimately improve patient outcomes. Thanks to our unique position within IQVIA and Medical Affairs, the Medical Communications division provides offerings that extend well beyond those of a traditional agency to support this mission.
Our team includes practice area leads, strategists, behavioural scientists, account and event managers, operations specialists, plus content and design professionals. Together and in partnership with our customers, we transform data and insights into effective medical communications to accelerate positive change in health care.
We are a highly collaborative and intellectually curious group of people located in 14 countries across 4 continents. We are continually pushing each other to improve our solutions, drawing on our unique blend of backgrounds and experience.
Role Objective:
Growth
Client Relationships and Business Development
Quality
Internal Collaboration
Qualifications
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $92,300.00 - $230,900.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA Medical Communications is seeking an Account Manager to lead the day to day delivery of selected projects and programs in our global business.
Who We Are
IQVIA is a global leader in bringing together data, technology, advanced analytics, and human science expertise to help the healthcare industry make better decisions, and ultimately improve patient outcomes. Thanks to our unique position within IQVIA and Medical Affairs, the Medical Communications division provides offerings that extend well beyond those of a traditional agency to support this mission.
Our team includes practice area leads, strategists, behavioural scientists, account and event managers, operations specialists, plus content and design professionals. Together and in partnership with our customers, we transform data and insights into effective medical communications to accelerate positive change in health care.
We are a highly collaborative and intellectually curious group of people located in 14 countries across 4 continents. We are continually pushing each other to improve our solutions, drawing on our unique blend of backgrounds and experience.
Role Objective:
- Reporting to the Associate Director, Client Services, this role leads the day to day delivery of selected projects and programs, coordinating an internal team to deliver high quality deliverables, according to timelines and budget. Key responsibilities include:
Growth
- Contribute to the financial performance of allocated projects / programs and drive profitable delivery through accurate financial management. Ensure accurate scoping of projects, development of high quality budgets, support identification and development of project change notices / change orders
- Support accurate invoicing, revenue and new business recognition, and ensure thorough project close out
- Regularly review financial health of projects and resolve any challenges in collaboration with Account Management colleagues
- Maintain awareness of, and contribute to delivering where appropriate, Account Growth Plans that drive organic expansion and new business
- Where appropriate, contribute to strategic pricing initiatives as required to ensure inclusion of IMC services within IQVIA pricing tools
Client Relationships and Business Development
- Form trusted and effective relationships with clients, acting as the day to day point of contact for project delivery discussions
- Prepare for and lead client project status discussions including preparing meeting agendas, coordinating speakers, arranging calls and distributing high quality reports
- Communicate with clients around budgets, project change notices and reconciliations
- Handle challenging conversations / negotiations as required
- As required, support the development of proposals and sales / bid defence presentations, presenting appropriate elements as required
- Develop understanding of the relevant therapeutic landscape pertaining to client accounts, and develop subject matter expertise in identified service areas relevant the Practice Area
- As required, work with Account Management leaders to advocate for, and protect, inclusion of IMC services into study proposals, budgets and contracts
Quality
- Coordinate account, project and program teams to develop and deliver high quality programs that are delivered with excellence, on time and on budget, ensuring strong client feedback and enabling organic growth
- Manage the operational aspects of projects and programs, ensuring that all project work is completed in accordance with SOPs, policies and practices. Contribute as required to initiatives to deliver operational enhancements
- Develop clear scopes of work for new projects and brief clearly to delivery teams to enable successful execution of the project to the brief, timelines and budget
- Create, track and report on project timelines, ensuring regular updates and working with teams to update as the project evolves
- Proactively identify and address scheduling / delivery challenges across the team, working collaboratively to find solutions
- Maintain a detailed understanding of IMC financial processes, ensuring accurate, documented financial management of our projects and programs
- Manage project budgets and raise, approve and track invoices
- Produce and distribute status, tracking and financial reports for internal and external team members and senior management
- Take responsibility for customer satisfaction for account (s), identifying areas for improvement and ensuring action to address
Internal Collaboration
- Monitor and coordinate efforts of cross-functional project teams and project resources within and outside the organisation
- Meet with team members on a regular basis regarding project tasks to ensure project milestones are met
- Lead problem solving and resolution efforts.
- Train and mentor junior staff.
- Prepare and present project information at internal team meetings
- Partner with appropriate team members to identify, suggest, input into and implement process improvements
Qualifications
- Bachelor's Degree or equivalent combination of education, training and experience required
- 7 years relevant experience within the pharmaceutical industry or agency environment required.
- Sound understanding of biopharmaceutical lifecycle strategy as it pertains to allocated Practice Area(s), and Practice Area services and solutions
- Sound communication, presentation and interpersonal skills
- Strong computer literacy, organizational, communication, and problem-solving skills
- Demonstrated ability to work effectively through others in a global environment to deliver results
- Good leadership skills in a matrix environment and able to guide and mentor junior staff
- Sound understanding of business strategy
- Excellent customer service skills
- Sound judgment and decision making skills
- Ability to establish and maintain effective working relationships with coworkers, managers and clients
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $92,300.00 - $230,900.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
About IQVIA
Sourced by ZipRecruiter
At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Durham, NC, US