ZipRecruiter

Log In

1

Operational Key Account Manager Jobs in Indiana (NOW HIRING)

DSV A/S

Operational Key Account Manager

Plainfield, IN · On-site

$59K - $89K/yr

Operational Key Account Manager Time Type: Full Time Summary As an Operational Key Account Manager at DSV, you will be responsible for managing and growing key accounts. You will work closely with ...

PureCars

Key Account Manager

Alexandria, IN · On-site

Job Summary - Key Account Manager The Key Account Manager works in partnership with dealership ... Operations, Finance, and other cross-functional teams. · Hold customers accountable for agreed ...

PureCars

Key Account Manager

Alexandria, IN · On-site +1

Job Summary - Key Account Manager The Key Account Manager works in partnership with dealership ... Operations, Finance, and other cross-functional teams. • Hold customers accountable for agreed ...

Tekni-Plex

Key Account Manager

Decatur, IN · On-site

The Key Account Manager (KAM) is responsible for driving revenue growth, profitability, and ... Align customer expectations with operational and commercial capabilities to ensure consistent ...

Tekni-Plex

Key Account Manager

Decatur, IN

The Key Account Manager (KAM) is responsible for driving revenue growth, profitability, and ... Align customer expectations with operational and commercial capabilities to ensure consistent ...

DwyerOmega

Key Account Manager

Michigan City, IN · On-site

$140K - $145K/yr

The Key Account Manager engages with their team to drive sales through assigned accounts and additional opportunities. As a Key Account Manager, you will be responsible for managing and growing ...

coty

Key Account Manager (m/w/d) So bald wie möglich; Darmstadt, Deutschland Wir sind Coty, ein weltweit führendes Kosmetikunternehmen. Als Anbieter von Parfüms sind wir globaler Marktführer und ...

Mfainc

Key Account Manager

Owensville, IN · Hybrid

Support location operations during peak seasons and high demand periods * Track expenses and ... Accounts (FSA) Prescription Insurance 401k with Company Match Retirement Plan PTO on Day 1 9 Paid ...

Cintas

Key Account Manager - Rental

Hammond, IN

The Key Account Manager is responsible for maintaining, retaining, and growing customers through effective relationship-building within an assigned territory. The Rental Location Key Account Manager ...

Cintas

Key Account Manager - Rental

Hammond, IN · On-site

The Key Account Manager is responsible for maintaining, retaining, and growing customers through effective relationship-building within an assigned territory. The Rental Location Key Account Manager ...

Solenis LLC

Senior Key Account Manager

Wabash, IN · On-site

As a Senior Key Account Manager you will manage an assigned an account, located in Wabash Indiana ... Conduct the necessary site and LMS/classroom training programs to understand the overall operations ...

coty

Senior Key Account Manager (m/w/d) So bald wie möglich; Darmstadt, Deutschland Wir sind Coty, ein weltweit führendes Kosmetikunternehmen. Als Anbieter von Parfüms sind wir globaler Marktführer ...

next page

Showing results 1-20

All JobsOperational Key Account JobsOperational Key Account Manager JobsOperational Key Account Manager Jobs in Indiana

Operational Key Account Manager information

See Indiana salary details

$38.1K

$88.1K

$132.7K

How much do operational key account manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for operational key account manager in Indiana is $88,080.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $105,600.00 per year, depending on experience, location, and employer.

What does an operational Key Account Manager do?

An operational Key Account Manager is responsible for managing and developing relationships with key clients to ensure their needs are met and business goals are achieved. They coordinate cross-functional teams, monitor account performance, and implement strategies to maximize customer satisfaction and revenue growth. Strong communication, negotiation skills, and familiarity with CRM tools are essential for success in this role.

What is the difference between Operational Key Account Manager vs Customer Success Manager?

AspectOperational Key Account ManagerCustomer Success Manager
Primary FocusManaging key client accounts, sales growth, and account profitabilityEnsuring customer satisfaction, retention, and product adoption
Work EnvironmentSales-driven, client-facing, often in B2B industriesCustomer-centric, support and relationship management roles
Required SkillsSales, negotiation, account management, industry knowledgeCommunication, problem-solving, customer relationship skills
CertificationsOften sales or industry-specific certificationsCustomer service or success certifications (e.g., CCS, CSPO)

The Operational Key Account Manager primarily focuses on managing key client accounts to drive sales and profitability, while the Customer Success Manager emphasizes maintaining customer satisfaction and retention. Both roles require strong relationship skills but differ in their core objectives and daily activities.

How much do Key Account Managers get paid?

Key Account Managers typically earn a salary ranging from $70,000 to $130,000 annually, depending on experience, industry, and location. Many also receive bonuses and commissions based on sales performance, and strong negotiation and relationship management skills are essential for higher compensation.

Is being a tam a good career?

A Key Account Manager (KAM) role involves managing relationships with key clients, requiring strong communication, negotiation, and strategic skills. It can be a rewarding career with opportunities for advancement and specialization, often involving sales targets and client retention responsibilities. Success in this role depends on industry experience, relationship-building abilities, and understanding of the company's products or services.

What jobs in the US pay 300,000 a year?

Operational Key Account Managers in large corporations or industries such as technology, pharmaceuticals, or finance can earn $300,000 or more annually, especially with bonuses and commissions. Senior roles often require extensive experience, strong negotiation skills, and industry-specific knowledge. High-level executive positions like VP or Director in sales or operations may also reach this compensation level.
What cities in Indiana are hiring for Operational Key Account Manager jobs? Cities in Indiana with the most Operational Key Account Manager job openings:
Operational Key Account Manager jobs near you

Operational Key Account Manager

DSV A/S

Plainfield, IN • On-site

$59K - $89K/yr

Full-time

Posted 15 days ago

Job description

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - Plainfield, 2363 East Perry Road Plainfield, IN
Division: Air & Sea
Job Posting Title: Operational Key Account Manager
Time Type: Full Time
Summary
As an Operational Key Account Manager at DSV, you will be responsible for managing and growing key accounts. You will work closely with clients to ensure their satisfaction and oversee the operational aspects of their shipments. You will collaborate with internal teams to provide exceptional service and meet client needs.
Key Responsibilities
  • Account Management
    • Act as primary contact for key accounts as defined by branch- and regional management
    • Penetrate customer's organization to identify and build relationships at all levels
    • Work across DSV's network and divisions to maintain and grow share of wallet
    • Ensure rates are current, communicated to OPS and submitted to ISSC for auto rating purposes
    • Provide clients with market insights to best predict and maneuver market challenges
    • Create, maintain and update SOPs
    • Lead client onboarding and implementation
  • Operational Execution
  • Oversee day-to-day operational activities, identify risks, pain points and service gaps
  • Lead any and all collaboration efforts across internal stakeholders involved with the client
  • Head up and respond to spot quote requests identify upselling opportunities
  • Ensure data quality KPIs are met including timeliness and billing days
  • Achieve and maintain acceptable AR rating
  • Performance Review
  • Monitor, analyze and action customer performance according to committed volumes
  • Monitor, analyze and action DSV performance according to KPIs in Service Level Agreement
  • Ensure client reporting requirements are met
  • Conduct effective client business reviews on scheduled cadence and own any follow up items
  • Strategic Focus
  • Facilitate/support contract and rate negotiations
  • Identify new opportunities and structure deal teams to execute the opportunity to a win
  • Develop account plans and action outlined satisfaction, threats and development opportunities
  • Create and deploy bespoke logistics solutions according to client needs. Challenge the norm
  • Determine necessity and feasibility of EDI and other tech solutions that will support eBooking
  • Analyze volume- and workflows to optimize productivity and uncover cost savings for client
  • Manage rate optimization and yield management
  • Travel as necessary

Educational background / Work experience
  • Bachelor's degree in business, logistics, supply chain management, or a related field
  • 5+ years of experience in key account management in the transportation and logistics industry
  • Experience with supply chain management, transportation, warehousing, and distribution

Skills & Competencies
  • Strong communication and interpersonal skills
  • Excellent problem-solving and decision-making skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Knowledge of transportation and logistics industry trends and best practices
  • Proficient in Microsoft Office Suite and other relevant software

Preferred Qualifications
  • Advanced degree in business, logistics, supply chain management, or a related field
  • Experience with international logistics and customs regulations
  • Experience with sales and business development

Language skills
  • Fluent in English (written and spoken)

Computer Literacy
  • Proficient in Microsoft Office Suite and other relevant software
  • Experience with transportation management systems (TMS) and customer relationship management (CRM) software is preferred.

At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
For this position, the expected base pay range is: $59,500 - $89,000 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
open/close
Print Share on Twitter Share on LinkedIn Send by email
Operational Key Account Manager
Plainfield

Apply