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Operational Key Account Manager Jobs in Georgia (NOW HIRING)

UniFirst

Key Account Manager - UniFirst

Norcross, GA · On-site

GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst's uniform rental, direct sale, and other products and services connected to our largest key ...

Unifirst

Key Account Manager - UniFirst

Norcross, GA · On-site

GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst's uniform rental, direct sale, and other products and services connected to our largest key ...

Unifirst

Key Account Manager - UniFirst

Norcross, GA · On-site

GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst's uniform rental, direct sale, and other products and services connected to our largest key ...

UniFirst

Key Account Manager - UniFirst

Norcross, GA · On-site

GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst's uniform rental, direct sale, and other products and services connected to our largest key ...

Cintas

Key Account Manager - Rental

Columbus, GA · On-site

The Key Account Manager is responsible for maintaining, retaining, and growing customers through effective relationship-building within an assigned territory. The Rental Location Key Account Manager ...

Cintas

Key Account Manager - Rental

Columbus, GA

The Key Account Manager is responsible for maintaining, retaining, and growing customers through effective relationship-building within an assigned territory. The Rental Location Key Account Manager ...

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Operational Key Account Manager information

See Georgia salary details

$33.8K

$78.2K

$117.8K

How much do operational key account manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for operational key account manager in Georgia is $78,159.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,600.00 and $93,700.00 per year, depending on experience, location, and employer.

What is the difference between Operational Key Account Manager vs Customer Success Manager?

AspectOperational Key Account ManagerCustomer Success Manager
Primary FocusManaging key client accounts, sales growth, and account profitabilityEnsuring customer satisfaction, retention, and product adoption
Work EnvironmentSales-driven, client-facing, often in B2B industriesCustomer-centric, support and relationship management roles
Required SkillsSales, negotiation, account management, industry knowledgeCommunication, problem-solving, customer relationship skills
CertificationsOften sales or industry-specific certificationsCustomer service or success certifications (e.g., CCS, CSPO)

The Operational Key Account Manager primarily focuses on managing key client accounts to drive sales and profitability, while the Customer Success Manager emphasizes maintaining customer satisfaction and retention. Both roles require strong relationship skills but differ in their core objectives and daily activities.

How much do operational key account managers get paid?

Operational Key Account Managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses and benefits, especially in roles requiring strong negotiation and relationship management skills.

What is an operational key account manager?

An operational key account manager is responsible for managing and developing relationships with a company's most important clients, ensuring their needs are met and contracts are fulfilled. They coordinate internal teams, analyze account performance, and implement strategies to maximize customer satisfaction and revenue growth. Strong communication, negotiation skills, and familiarity with CRM tools are essential for this role.

What cities in Georgia are hiring for Operational Key Account Manager jobs?

Cities in Georgia with the most Operational Key Account Manager job openings:

Operational Key Account Manager jobs near you
Infographic showing various Operational Key Account Manager job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $78,159 per year, or $37.6 per hour.

Key Account Manager - UniFirst

Richmond Hill, GA

Unifirst
Manufacturing • 10K+ employees
Learn more about Unifirstexternal

Full-time

Medical, Life, Retirement, PTO

Posted 25 days ago

UniFirst rating

6.5

Company rating: 6.5 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

153rd of 260 rated facilities management

Job description

GENERAL SUMMARY


The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst’s uniform rental, direct sale, and other products and services connected to our largest key accounts. The primary goal of this position is to maintain 94% to 100% of their customer base. The KAM must be fully responsible for the current status of the account and hold total accountability for the all account metrics.
PRIMARY DUTIES & RESPONSIBILITIES

  • Develop and maintain relationships with key personnel and decision makers at all levels within your accounts through proactive outreach and meetings on and off account site.
  • Conduct regular visits and schedule biannual account reviews (use tools such as report cards to quantify service performance).
  • Use internal and external resources to retain customers, increase rental revenue, provide additional product information and develop new revenue opportunities.
  • Update records with all pertinent information on a daily basis.
  • Maintain customer contract/PO status and renew contracts/PO’s before they expire.
  • Work closely with all UniFirst departments to ensure customer satisfaction exceeds customer’s expectation.
  • Generate leads to turn over to Service and Sales teams (when necessary).
  • Maintain internal interdepartmental relationships to ensure customer satisfaction, new business development, increased revenue, and increased profits.


ADDITIONAL DUTIES & RESPONSIBILITIES

  • Prepares reports of business transactions and keeps expense accounts.
  • Communicates effectively with their manager about both service and sales challenges, successes, and needs associated with new business generation.
  • Attends weekly meetings.
  • Stay up-to-date on sales skills, professional knowledge and self-training to maximize professional growth and advancement.
  • Assist the service team in stylizing uniform programs and renewing customers upon expiration.
  • Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer needs.

EDUCATION AND EXPERIENCE

  • College degree preferred.
  • 3 to 5 years of successful sales and/or service experience.
  • Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
  • Must be able to travel approximately 70% - 80% for customer interfacing 
  • Excellent people, communication and interpersonal skills for relationship building.
  • Strong contract and negotiation skills. 
  • Good judgment/decision making
  • Problem solving (solutions and execution)
  • Order writing, proposals and pricing

Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.
UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.
We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.

What UniFirst employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About UniFirst

Sourced by ZipRecruiter

The year was 1936 and Aldo Croatti had a vision: to serve the men and women who put in a hard day’s work. He founded a laundry business to clean clothes of factory workers and others in the heavy-soil business. With UniFirst, he created an entirely new concept: uniform rental services. This business concept gained popularity because it delivered on a key customer need: helping businesses work safer and smarter while presenting a better business image. Aldo’s vision spurred the growth of an entire industry. Since then, UniFirst has evolved into a leader in the uniform rental services industry. With headquarters located in Wilmington, MA, UniFirst operates 260-plus facilities throughout North and Central America and Europe. We serve over 300,000 customers and outfit over 2 million workers across a variety of industries—from automotive to transportation and warehousing, construction, and everything in between. We proudly serve nearly half of Fortune 500 companies and their hardworking employees.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Wilmington, MA, US

Year founded

1936

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