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Operational Excellence Consulting Jobs in Virginia

Staples, Inc.

Store Manager

Charlottesville, VA · On-site

$60 - $75/hr

Hold yourself and your team accountable for flawless execution of operational excellence * Coach every manager and supervisor to create a culture of consultative selling and total solutions * Overall ...

INNOVATIVE Inc.

Talent Operations Specialist

Lyndhurst, VA · On-site

$60 - $80/hr

... operational excellence. The salary range for this position is $60,000-$80,000 dependent on experience Qualifications Required * 2+ years of experience in business operations, consulting, business ...

HSP Direct

Director of Production Operations

Ashburn, VA · On-site

$90 - $130/hr

... create operational excellence. This isn't a role for someone who simply keeps projects moving. It ... consulting, fundraising, or related industries is a plus Location * Full-time, in‑office

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Operational Excellence Consulting information

What is operational excellence consulting?

Operational Excellence Consulting is a specialized service that helps organizations improve their processes, efficiency, and overall performance. Consultants in this field analyze current operations, identify areas for improvement, and implement best practices such as Lean, Six Sigma, or continuous improvement methodologies. Their goal is to help businesses reduce waste, increase productivity, and deliver greater value to customers. By partnering with an Operational Excellence Consultant, companies can achieve sustainable growth and maintain a competitive edge.

What are the key skills and qualifications needed to thrive as an operational excellence consultant?

To thrive as an Operational Excellence Consultant, you need a solid background in process improvement methodologies, analytical thinking, and often a degree in business, engineering, or a related field. Familiarity with Lean Six Sigma, project management tools, data analysis software, and relevant certifications like Lean Six Sigma Black Belt are typically required. Strong communication, change management, and stakeholder engagement skills help consultants drive successful transformation initiatives. These skills and qualifications are crucial for identifying inefficiencies, implementing sustainable improvements, and delivering measurable value to organizations.

What are some common challenges faced by professionals in operational excellence consulting, and how can they be addressed?

Professionals in Operational Excellence Consulting often encounter challenges such as resistance to change within client organizations, aligning diverse stakeholder interests, and sustaining improvements after initial implementation. Overcoming these challenges typically involves strong communication and change management skills, building trust with client teams, and establishing clear metrics to demonstrate progress and value. Consultants also benefit from fostering a collaborative environment and providing ongoing support to ensure that process improvements are maintained and continuously optimized.

What is the difference between Operational Excellence Consulting vs Process Improvement Specialist?

AspectOperational Excellence ConsultingProcess Improvement Specialist
CredentialsCertifications like Lean, Six Sigma, PMP often preferredCertifications like Lean, Six Sigma, DMAIC training common
Work EnvironmentConsults across multiple industries, often in client sites or corporate officesFocuses on analyzing and improving specific processes within organizations
Employer & Industry UsageConsulting firms, large corporations, manufacturing, healthcareManufacturing, healthcare, logistics, and corporate sectors
Search & Comparison IntentPeople seeking strategic, broad operational improvement rolesIndividuals looking for specialized process optimization roles

Operational Excellence Consulting involves strategic, organization-wide improvement initiatives often with a consulting approach, while Process Improvement Specialists focus on analyzing and refining specific processes within a company. Both roles require similar certifications and work in related environments, but their scope and focus differ.

What are popular job titles related to Operational Excellence Consulting jobs in Virginia?

For Operational Excellence Consulting jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Operational Excellence Consulting jobs in Virginia look for?

The top searched job categories for Operational Excellence Consulting jobs in Virginia are:

What cities in Virginia are hiring for Operational Excellence Consulting jobs?

Cities in Virginia with the most Operational Excellence Consulting job openings:

Operational Excellence Consulting jobs near you

Consulting Manager - Healthcare Product Owner (Payer)

Cognizant Technology Solutions

Norfolk, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Key responsibilities

  • Lead healthcare payer transformation initiatives and develop product strategies.

  • Gather requirements, analyze business processes, and design solutions for claims operations.

  • Partner with business and technology teams to develop, test, validate, and implement healthcare claims solutions.

Cognizant rating

7.0

Company rating: 7.0 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

59th of 72 rated business consultants

Job description

Consulting Manager - Healthcare Product Owner (Payer)
About Cognizant Consulting
Cognizant Consulting is more than Cognizant's consulting practice. We're a global community of 5,000+ experts dedicated to helping clients reimagine their businesses. Blending deep industry expertise with technology advisory capabilities, we create innovative solutions for leading organizations worldwide. We are looking for exceptional professionals who are passionate about transforming healthcare operations and delivering meaningful business outcomes.
About the Role
As a Consulting Manager - Healthcare Product Owner (Payer), you will make an impact by leading healthcare payer transformation initiatives, driving product strategy, and partnering with business and technology stakeholders to deliver innovative solutions that improve claims operations, operational efficiency, and customer outcomes.
You will be a valued member of the Cognizant Consulting Healthcare practice and work collaboratively with client stakeholders, business teams, technology teams, product managers, and cross-functional delivery teams.
In this role, you will:
  • Serve as a Product Owner for healthcare payer initiatives, translating business objectives into actionable requirements and product roadmaps.
  • Lead requirements gathering, business process analysis, workflow assessments, and solution design activities.
  • Partner with business and technology teams to develop, test, validate, and implement healthcare claims solutions.
  • Analyze current processes, reports, workflows, and operational procedures to identify opportunities for optimization and automation.
  • Collect and analyze data, perform quantitative assessments, and develop reporting to support business decisions and quality improvement efforts.
  • Support healthcare claims operations through configuration updates, claim hold management, testing activities, and production validation.
  • Generate and coordinate test data required for solution validation and deployment activities.
  • Serve as a liaison between business stakeholders and technical teams to ensure successful delivery of business objectives.
  • Measure and monitor outcomes using metrics, KPIs, and benchmarking methodologies to drive continuous improvement.
  • Facilitate collaboration across cross-functional teams while operating within Agile delivery environments.

Work Model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days per week at a Cognizant client location in Virginia, United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What You Must Have to Be Considered
  • Bachelor's degree or equivalent professional experience.
  • Healthcare payer industry experience with strong expertise in claims operations and claims processing.
  • Experience in healthcare claims workflow design, business analysis, systems testing, process improvement, and operational transformation.
  • Experience developing and documenting business requirements, business design specifications, user stories, training materials, and process documentation.
  • Experience supporting solution testing, validation, defect management, and production readiness activities.
  • Strong analytical, problem-solving, critical thinking, and decision-making skills.
  • Proven experience performing quantitative analysis, data validation, reporting, and operational assessments.
  • Experience serving as a liaison between business users and technical teams.
  • Strong verbal and written communication skills with the ability to influence stakeholders across all levels of the organization.
  • Experience using JIRA and QTest.
  • Experience working with Mainframe and PEGA platforms.
  • Demonstrated ability to collaborate effectively within cross-functional teams.

These Will Help You Succeed
  • Experience supporting healthcare claims, provider, and pricing functions.
  • SAFe Agile Certification.
  • 3+ years of Product Owner experience within Agile delivery environments.
  • Experience with Fusion and/or Streamline platforms.
  • Experience leading large-scale payer modernization, digital transformation, or claims transformation programs.
  • Knowledge of healthcare operations, quality improvement methodologies, and operational excellence frameworks.
  • Experience supporting highly regulated healthcare environments.

We're excited to meet people who share our passion for innovation and client success. Don't hesitate to apply, even if you only meet the minimum qualifications listed. We value diverse experiences, transferable skills, and unique perspectives that can help drive meaningful change for our clients.
Compensation
The annual salary for this position is $110,000 - $129,500 USD, depending on experience, qualifications, geographic location, and other factors permitted by law.
Benefits
Cognizant offers a comprehensive benefits package that may include:
  • Medical, Dental, and Vision Insurance
  • Life Insurance and Disability Coverage
  • 401(k) Plan and Company Contributions
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Paid Time Off and Paid Holidays
  • Paid Parental Leave and Fertility Assistance
  • Learning and Development Programs
  • Professional Certifications and Training Opportunities
  • Wellbeing and Employee Support Programs

Post Closing Date
Applications will be accepted until September 26, 2026.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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