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Operational Director Jobs in Utah (NOW HIRING)

AEG

Director, Ticket Operations

Salt Lake City, UT · On-site

The Director manages all operational functions for ticketed events, including ticket sales administration, inventory management, distribution, revenue collection, customer service, box office ...

AEG

Director, Ticket Operations

Salt Lake City, UT · On-site

The Director manages all operational functions for ticketed events, including ticket sales administration, inventory management, distribution, revenue collection, customer service, box office ...

Salomon

Director, Sales Operations

Ogden, UT · Hybrid

The Director will establish the infrastructure, tools, and operating rhythms needed to support ... Translate business objectives into scalable operational processes and reporting frameworks. * Lead ...

Salomon Sports

Director, Sales Operations

Ogden, UT · Hybrid

The Director will establish the infrastructure, tools, and operating rhythms needed to support ... Translate business objectives into scalable operational processes and reporting frameworks. * Lead ...

Salomon

Director, Sales Operations

Ogden, UT · On-site

The Director will establish the infrastructure, tools, and operating rhythms needed to support ... Translate business objectives into scalable operational processes and reporting frameworks. * Lead ...

Pattern

Director of North America Operations

Lehi, UT · On-site

Constant review performance and key operational metrics-such as backlogs, throughput (direct and indirect performance), bin health, attendance, and attrition-to immediately address potential issues ...

ION Solar

Director of Operations

Orem, UT · On-site

ION Solar Full-Time Director of Operations About Us We are a growing solar company focused on ... The ideal candidate is a proactive leader with strong operational experience, excellent ...

ION Solar

Director of Operations

Orem, UT · On-site

ION Solar Full-Time | Director of Operations About Us We are a growing solar company focused on ... The ideal candidate is a proactive leader with strong operational experience, excellent ...

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Operational Director information

See Utah salary details

$31K

$98K

$163.4K

How much do operational director jobs pay per year?

As of Sep 1, 2026, the average yearly pay for operational director in Utah is $98,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,700.00 and $123,400.00 per year, depending on experience, location, and employer.

What is an operational director?

Operational Directors are senior executives responsible for overseeing the day-to-day operations of an organization or a specific division. They develop and implement policies, manage budgets, streamline processes, and ensure that operational goals align with the company’s strategic objectives. Operational Directors often supervise department heads, monitor performance metrics, and drive efficiency improvements across the business. Their role is crucial in maintaining high productivity and supporting overall business growth.

What are the key skills and qualifications needed to thrive as an operational director, and why are they important?

To thrive as an Operational Director, you need strong leadership, strategic planning, and business management skills, typically supported by a relevant degree and extensive managerial experience. Familiarity with enterprise resource planning (ERP) systems, process optimization tools, and industry-specific certifications such as Six Sigma or PMP is often required. Exceptional communication, problem-solving, and decision-making abilities help drive organizational efficiency and motivate teams. These skills and qualifications are crucial for aligning operations with business objectives, ensuring smooth workflows, and achieving sustainable growth.

What are some common challenges faced by operational directors when aligning cross-departmental teams?

Operational Directors frequently encounter challenges in ensuring that different departments, such as finance, HR, and production, work toward unified goals. Miscommunication, varying priorities, and siloed workflows can create obstacles. Successful Operational Directors address these issues by fostering open communication channels, implementing regular cross-functional meetings, and utilizing data-driven performance metrics to align teams. Building strong relationships and a culture of collaboration are also key to overcoming these challenges.

What are the most commonly searched types of Operational jobs in Utah?

The most popular types of Operational jobs in Utah are:

What cities in Utah are hiring for Operational Director jobs?

Cities in Utah with the most Operational Director job openings:

Operational Director jobs near you
Infographic showing various Operational Director job openings in Utah as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $98,029 per year, or $47.1 per hour.

Director, Ticket Operations

AEG

Salt Lake City, UT • On-site

Full-time

Re-posted 25 days ago

Job description

Crimson Brand Partners
Crimson Brand Partners is a dynamic organization dedicated to building and driving high-impact brand initiatives, multi-media rights management, and strategic university-level partnerships. As we continue to scale our operations, optimize our systems, and manage a robust portfolio of premium multi-media rights and corporate sponsorships, we are seeking a detail-oriented and driven Director of Ticket Operations to join our growing team.
Role Summary
Crimson Brand Partners is seeking an experienced and dynamic individual to lead our ticket operations team as the Director of Ticket Operations. This pivotal role is responsible for managing all aspects of ticketing operations for athletic and live events while contributing to the overall success of the organization. The Director manages all operational functions for ticketed events, including ticket sales administration, inventory management, distribution, revenue collection, customer service, box office operations, reporting, and event-day execution. This position serves as the primary ticketing operations leader and works closely with Ticket Sales & Service, Premium, Marketing, Finance, Operations, venue partners, and university stakeholders to maximize revenue, enhance the fan experience, and ensure operational excellence. The Director will oversee full-time and part-time ticket operations staff while maintaining the highest standards of customer service, financial accountability, and compliance.
Key Responsibilities
  • Ticket Operations Direction: Oversee and manage all aspects of ticket operations for athletic and live events, including football, men's and women's basketball, gymnastics, volleyball, and other ticketed events. Develop and execute ticketing policies designed to optimize revenue, drive attendance, and maximize fan engagement. Monitor ticket inventory, pricing structures, seat manifests, and product availability to ensure an optimal fan experience and maximize revenue-generating opportunities.
  • Internal Processes & Systems: Lead and manage the ticket operations staff, including full-time employees, part-time personnel, interns, and event-day staff. Provide ongoing training, guidance, and professional development opportunities while fostering a positive and collaborative work environment. Establish performance expectations, conduct regular evaluations, and promote a culture of accountability, excellence, and continuous improvement.
  • Customer Service: Champion a customer-first approach across all ticket operations functions, ensuring exceptional service for fans, donors, season ticket holders, sponsors, and internal stakeholders. Develop and maintain best practices for customer engagement and satisfaction while effectively resolving escalated ticketing issues and service concerns.
  • Box Office & Event Operations: Direct box office operations, including staffing, scheduling, cash handling procedures, will call operations, ticket distribution, event access, and event-day troubleshooting. Ensure seamless event execution through collaboration with venue operations, security personnel, marketing and sponsorship teams, and third-party vendors. Implement strong financial controls and reconciliation processes to maintain the accuracy and security of ticketing transactions.
  • Technology & Systems Administration: Serve as the primary administrator for ticketing platforms and related technologies, including Paciolan, Seat Geek, Ballena, and other integrated systems. Leverage technology to manage ticket fulfillment, inventory, reporting, and customer accounts. Remain current on industry trends and emerging technologies and implement innovative solutions that improve operational efficiency and enhance the fan experience.
  • Sales, Service and Marketing Support: Partner closely with Ticket Sales & Service, Premium, and Marketing teams to develop and implement ticket sales strategies, promotional campaigns, and revenue-generating initiatives. Support the creation and execution of marketing campaigns designed to increase ticket sales, attendance, and customer retention. Assist with inventory planning and fulfillment for season tickets, groups, premium products, and special events.
  • Compliance and Reporting: Ensure compliance with all applicable NCAA, Big 12 Conference, University of Utah, and Crimson Brand Partners ticketing policies, procedures, and regulations. Conduct ticket operations in a manner that supports straightforward generation of regular reports related to ticket sales, attendance, revenue performance, inventory utilization, and operational metrics for leadership and departmental stakeholders. Maintain the integrity and accuracy of all ticketing data and reporting systems.

Qualifications & Skills
  • Education: Bachelor's degree in Sports Management, Business Administration, Communications, or a related field preferred.
  • Experience: 3-5 years of experience in a ticket sales, ticket operations, or live event environment. Prior experience with a professional or collegiate sports organization is a strong plus.
  • Technical Skills: Proficiency in Microsoft Office Suite (particularly Excel). Experience with CRM platforms (Salesforce or similar) and primary ticketing systems. Preference given to candidates experienced with Paciolan.
  • Communication: Strong verbal and written communication skills, with the ability to interact professionally with fans, clients, vendors, and internal staff.
  • Organizational Skills: Exceptional attention to detail and the ability to manage multiple projects simultaneously under tight deadlines.
  • Availability: Ability to work a flexible schedule, including evenings, weekends, and holidays for home events and other organizational obligations.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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