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Operational Director Jobs in Michigan (NOW HIRING)

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Operational Director information

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$29.6K

$93.9K

$156.5K

How much do operational director jobs pay per year?

As of Jul 26, 2026, the average yearly pay for operational director in Michigan is $93,854.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $118,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Operational Directors when aligning cross-departmental teams?

Operational Directors frequently encounter challenges in ensuring that different departments, such as finance, HR, and production, work toward unified goals. Miscommunication, varying priorities, and siloed workflows can create obstacles. Successful Operational Directors address these issues by fostering open communication channels, implementing regular cross-functional meetings, and utilizing data-driven performance metrics to align teams. Building strong relationships and a culture of collaboration are also key to overcoming these challenges.

Who is higher, COO or director of operations?

In most organizations, the Chief Operating Officer (COO) is a senior executive responsible for overall operational management and reports directly to the CEO. The Director of Operations typically oversees daily operations within specific departments or regions and reports to the COO or other senior executives. Therefore, the COO generally holds a higher position than the Director of Operations.

What jobs pay $500,000 a year in the US?

Operational Directors and other executive-level roles such as CEOs, CFOs, and COOs can earn $500,000 or more annually, especially in large corporations or industries like finance, technology, and healthcare. Compensation often includes base salary, bonuses, stock options, and other incentives, and typically requires extensive experience, leadership skills, and advanced education or certifications.

What are Operational Directors?

Operational Directors are senior executives responsible for overseeing the day-to-day operations of an organization or a specific division. They develop and implement policies, manage budgets, streamline processes, and ensure that operational goals align with the company’s strategic objectives. Operational Directors often supervise department heads, monitor performance metrics, and drive efficiency improvements across the business. Their role is crucial in maintaining high productivity and supporting overall business growth.

What is the role of an operational director?

An operational director oversees the daily operations of an organization, ensuring efficiency and effectiveness across departments. They develop strategies, manage resources, and coordinate teams to meet company goals, often requiring strong leadership, problem-solving skills, and familiarity with operational tools and processes.

What are the key skills and qualifications needed to thrive as an Operational Director, and why are they important?

To thrive as an Operational Director, you need strong leadership, strategic planning, and business management skills, typically supported by a relevant degree and extensive managerial experience. Familiarity with enterprise resource planning (ERP) systems, process optimization tools, and industry-specific certifications such as Six Sigma or PMP is often required. Exceptional communication, problem-solving, and decision-making abilities help drive organizational efficiency and motivate teams. These skills and qualifications are crucial for aligning operations with business objectives, ensuring smooth workflows, and achieving sustainable growth.

Is ops manager higher than GM?

In most organizations, a General Manager (GM) oversees overall operations and has broader responsibilities, while an Operations Manager (Ops Manager) typically focuses on specific operational functions within a department. The hierarchy depends on the company's structure, but generally, the GM holds a higher position than the Ops Manager. The Operations Director is often senior to both, overseeing multiple departments or the entire operations function.
What are the most commonly searched types of Operational jobs in Michigan? The most popular types of Operational jobs in Michigan are:
What cities in Michigan are hiring for Operational Director jobs? Cities in Michigan with the most Operational Director job openings:
Operational Director jobs near you
Infographic showing various Operational Director job openings in Michigan as of July 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $93,854 per year, or $45.1 per hour.

Director, Business Operations

Starcom Mediavest Group Germany Gmbh

Troy, MI • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Company Description

Mars United Commerce is a global commerce marketing practice that aligns people, technology, and intelligence to make the business of our clients better today than it was yesterday. Our worldwide capabilities coalesce into four key disciplines - Strategy & Analytics, Content & Experiences, Digital Commerce, and Retail Consultancy - that individually deliver unmatched results for clients and collectively give them an unparalleled network of seamlessly integrated functions across the entire commerce marketing ecosystem. These disciplines are powered by our industry-leading technology platform, Marilyn, which helps marketers understand the total business impact of their commerce marketing activation, enabling them to make better decisions, create connected experiences, and drive stronger, measurable results. Learn more at https://www.marsunited.com/.

Job Description

Mars United Commerce is seeking a Director, Business Operations. This position ensures that the team operates in a highly efficient manner while maintaining the highest quality standards. Supports the Lead and team by managing scoping, client finances, and establishing processes and ways of working to consistently deliver a best-in-class product and service. Candidates must reside within a commutable distance to our Rogers, AR, Troy, MI, New York or Chicago office for a hybrid work schedule. 

Key Job Responsibilities:

  • Business Management
  • Financials
  • Client Liaison
  • Training

Performance Expectations:

Own financial stewardship for the business, encompassing budget governance, reconciliation, revenue recognition, invoicing, compliance, spend reporting, process automation, and strategic financial partnership across agency and client stakeholders.

Business Management & Client Engagement

  • Serve as the primary financial liaison for client, supporting conversations related to reconciliation, invoicing, fiscal stewardship, and budget management.
  • Deliver clear, proactive financial readouts that provide visibility into spend, forecasts, accruals, financial risks, and funding utilization.
  • Build credibility and trust with client finance and marketing stakeholders through consistent financial transparency, ongoing communication and strategic recommendations.
  • Partner with account leadership to ensure financial decisions support both client objectives and agency profitability.
  • Proactively identify and communicate budget variances, financial implications, and reconciliation outcomes to both client and internal stakeholders.

Financials

  • Provide monthly financial updates, with clear visibility into fiscal budget status, timing, risks, and required next steps.
  • Ensure financial accuracy, compliance, and transparency across all client-related work associated with the fiscal budget, including aggregation of retailer plans, reconciliation, and financial changes in partnership with the balance of team.
  • Manage compliance across quarterly reconciliation, client status reports, weekly finance meetings and related account financial processes.
  • Own revenue recognition, invoicing accuracy, accruals, and reconciliation tied to the account.
  • Maintain audit-ready documentation, consistent financial records, and strong internal controls across the account.
  • Serve as the escalation point for discrepancies between delivery, billing, and client expectations, ensuring timely resolution and cross-functional alignment.
  • Ensure alignment between clients fiscal calendar, agency financial reporting, delivery timelines, and vendor PO / client PO accuracy.
  • Optimize funding and utilization based on monthly reports, reconciliations, scope movement, and approved budget changes.
  • Review performance data to measure productivity, goal achievement, and areas needing improvement.

Process Optimization & Ways of Working

  • Own ongoing evaluation and optimization of business and financial operations processes, reporting routines, and ways of working to improve consistency, accuracy, efficiency, and overall team effectiveness.
  • Partner with Data Governance team to identify opportunities to streamline workflows, reduce manual effort, strengthen financial and operational reporting, and improve cross-functional alignment across internal and client-facing teams.
  • Develop, document, and socialize improved processes, templates, and best practices that support scalable operations and a consistent delivery model across the account.

Skill Sets Required:

  • Bachelor's degree in advertising, marketing, business or related field
  • 8+ Years of Finance or Operations experience, agency experience preferred
  • Interest in the Financial/Business Operations discipline
  • Experience in retail is a plus
  • Proficiency in Word, Excel and PowerPoint
  • Ability to manage time, adhere to strict timelines, multitask and work well under pressure
  • Ability to partner with Client Operations, Data Governance, Client Finance and Procurement
  • Ability to lead and drive alignment across teams and seniority levels
  • Proactive nature in the seeking of work/responsibility
  • Dependability in execution of work and as member of assigned team
  • Enthusiastic, solution-oriented attitude in accepting work/new challenges
  • Desire to learn all aspects of the assigned client scope of work and tactics
  • Effective interpersonal skills working well across functions
  • Conscientious work ethic
Additional Information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

Paid Family Care for parents and caregivers for 12 weeks or moreMonetary assistance and support for Adoption, Surrogacy and FertilityMonetary assistance and support for pet adoptionEmployee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balanceTuition AssistancePaid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and moreMatching Gifts programsFlexible working arrangements'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance. You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits. 

Mars United Commerce is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact usmttacompliance@publicis.com.

All your information will be kept confidential according to EEO guidelines. 

 Compensation Range: USD $121,315.00 - USD $194,220.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/21/2026.Employment Type: FULL_TIME

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