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Operational Analytics Jobs in Ontario (NOW HIRING)

Finastra

Sales Operations Analyst

Mississauga, ON · Hybrid

Sales Operations Analyst What Will You Contribute? Finastra is seeking a Sales Operations Analyst ... Strong Microsoft Excel skills, with the ability to work with reports, sales data, and operational ...

Tabby LLC

... operational analytics. You will work closely with CX, product, and operations teams to measure performance, identify improvement opportunities, and support better decision making across support ...

Tim Hortons

Operations Analyst

London, ON · On-site

Perform data analysis using various mediums i.e. excel, clearview, SAS, etc. * Work on the floor, understand movement of produce, waste, inventory control Why work for us? * Flexible scheduling

ATOMS Careers page

Sales Operations Analyst

Toronto, ON · Remote

Develop sales assets, reporting, and operational tools that improve sales productivity and customer ... Analytics & Reporting * Build and maintain dashboards, reports, and analyses that track key sales ...

Otter

Sales Operations Analyst

Toronto, ON · Remote

Develop sales assets, reporting, and operational tools that improve sales productivity and customer ... Analytics & Reporting * Build and maintain dashboards, reports, and analyses that track key sales ...

Tim Hortons

Operations Analyst

London, ON · On-site

Perform data analysis using various mediums i.e. excel, clearview, SAS, etc. * Work on the floor, understand movement of produce, waste, inventory control Why work for us? * Flexible scheduling

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Operational Analytics information

What types of teams or departments do operational analytics professionals typically collaborate with?

Operational Analytics professionals frequently work cross-functionally, collaborating with departments such as supply chain, finance, production, IT, and customer service. They often serve as a bridge between data teams and operational leaders, ensuring that insights are effectively implemented to drive process improvements. This collaboration requires clear communication and a practical understanding of various business functions, making the role ideal for those who enjoy teamwork and tangible business impact. These interactions can offer excellent networking opportunities and help build a comprehensive understanding of the organization's operations, supporting both immediate project success and long-term career growth.

What is an operational analytics?

An Operational Analytics job focuses on using data to optimize business processes, improve efficiency, and drive decision-making. Professionals in this role analyze real-time and historical data to identify patterns, streamline operations, and enhance performance. They often work with cross-functional teams to implement data-driven strategies, leveraging tools like SQL, business intelligence software, and automation. The goal is to turn raw data into actionable insights that improve operational workflows and business outcomes.

What are the key skills and qualifications needed to thrive in operational analytics?

To excel in Operational Analytics, you need strong analytical abilities, a background in business operations or supply chain, and often a bachelor's degree in a related field such as business, engineering, or mathematics. Familiarity with data analytics tools like SQL, Excel, Tableau, or Python and certifications in data analytics or Lean Six Sigma are commonly required. Excellent problem-solving, communication, and collaboration skills help you translate data into actionable recommendations for cross-functional teams. These competencies enable you to drive operational improvements and informed decision-making within an organization.

What does operational analytics mean?

Operational analytics involves analyzing data from daily business operations to improve efficiency, decision-making, and performance. It typically uses tools like data dashboards and requires skills in data analysis and understanding of business processes.

What does an operational analytics do?

An operational analyst uses data analysis to improve business processes, monitor performance, and identify inefficiencies. They often work with tools like SQL, Excel, and data visualization software to support decision-making and optimize operations. Strong analytical skills and understanding of business workflows are essential for this role.
What are popular job titles related to Operational Analytics jobs in Ontario? For Operational Analytics jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Operational Analytics jobs in Ontario look for? The top searched job categories for Operational Analytics jobs in Ontario are:
What cities in Ontario are hiring for Operational Analytics jobs? Cities in Ontario with the most Operational Analytics job openings:
Operational Analytics jobs near you
Infographic showing various Operational Analytics job openings in Ontario as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Sales Operations Analyst

Finastra

Mississauga, ON • Hybrid

Full-time

Medical, Life, Retirement, PTO

Posted 11 days ago

Job description

Who are we?


At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world's top 50 banks, in more than 110 countries.

Sales Operations Analyst

What Will You Contribute?

Finastra is seeking a Sales Operations Analyst to support sales operations, deal approval workflows, CRM coordination, documentation, reporting, and process support for the sales organization. In this role, you will help keep sales processes moving by supporting deal-related requests, managing activity through the Sales Operations Support Services queue, preparing meeting agendas, capturing follow-up actions, updating CRM records, and coordinating with Sales, Commercial Finance, Billing, and Process Center teams.

This role is well suited for someone who is organized, proactive, detail-oriented, and comfortable working with multiple stakeholders. The ideal candidate enjoys coordination, problem-solving, process documentation, and helping sales teams navigate approvals, systems, and operational workflows.

Responsibilities & Deliverables

  • Resolve issues raised by the sales organization through the Sales Operations Support Services ticket queue, ensuring requests are tracked, updated, and completed in a timely manner.

  • Support deal approval workflows by coordinating requests, capturing required information, tracking follow-up actions, and helping ensure CRM records are updated accurately.

  • Participate in weekly Executive Deal Desk meetings in a coordination capacity, including agenda preparation, action tracking, and CRM updates.

  • Partner with Sales, Commercial Finance, Billing, Process Center, and other business stakeholders to support sales operations processes and deal-related follow-through.

  • Create and maintain process documentation, workflow guidance, and standardized resources to support the sales team.

  • Support reporting and analysis needs, including Salesforce opportunity reports, sales performance metrics, and Excel-based tracking

  • Assist with CRM tool change requests, including documentation of business requirements, test scripts, and pre-production testing support.

  • Contribute to continuous process improvement by identifying opportunities to simplify, standardize, and improve sales operations workflows.

Required Experience & Skills

  • Experience in sales operations, deal desk support, commercial operations, sales support, business operations, CRM administration, or a similar coordination-focused function.

  • Strong organizational and multitasking skills, with the ability to manage multiple requests, stakeholders, priorities, and deadlines.

  • Strong communication skills, with the ability to work effectively with Sales, Commercial Finance, Billing, Process Center, and other cross-functional partners.

  • Experience working with CRM systems; Salesforce experience is preferred, though experience with another CRM system is also valuable.

  • Strong Microsoft Excel skills, with the ability to work with reports, sales data, and operational tracking.

  • Ability to gather requirements, ask clarifying questions, document processes, and recommend practical solutions.

  • Proactive, detail-oriented, and self-motivated, with the ability to work independently within agreed timelines.

  • Exposure to pricing workflows, deal desk support, software, fintech, financial services, or AI-enabled tools is a plus, but not required.

This is a hybrid role based in Mississauga, Canada with 2 days/week in office requirement.

As part of our hiring process, we may use artificial intelligence (AI) technology to help screen and shortlist applications. All final hiring decisions are made by our recruitment team.

This position is for an existing vacancy within our organization.

Compensation: 63,000.00 - 75000.00 CAD Annual.

Finastra is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). We will accommodate applicants' needs upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received related to accommodation will be addressed confidentially.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Wellbeing: Access confidential onetoone support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive-inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donationmatching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra-open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

*Specific benefits may vary by location.

At Finastra, each individual is unique-bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.

Finastra is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). We will accommodate applicants' needs upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received related to accommodation will be addressed confidentially.

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