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Operational Account Manager Jobs in Virginia (NOW HIRING)

Rent-A-Center

Account Manager

Bluefield, VA · On-site

$13.01 - $15.30/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... and operational guidelines Qualifications • High school diploma or equivalent • At least 18 ...

Rent-A-Center

Account Manager

Suffolk, VA · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... and operational guidelines Qualifications • High school diploma or equivalent • At least 18 ...

Valcourt

Account Manager (71852)

Vienna, VA · On-site

The Sales Account Manager is responsible for driving branch revenue growth through proactive sales ... Collaboration with Operations: Partner with the operations team to ensure smooth job execution ...

Sway Creative Labs

Account Manager

Norfolk, VA · On-site

$65K - $80K/yr

Operational Enhancement: You spot workflow inefficiencies and actively propose systematic ... Our Account Managers collaborate directly with agency ownership while building comprehensive ...

Sway Creative Labs

Account Manager

Norfolk, VA · On-site

Operational Enhancement : You spot workflow inefficiencies and actively propose systematic ... Our Account Managers collaborate directly with agency ownership while building comprehensive ...

Sway Creative Labs

Account Manager

Norfolk, VA · On-site

... Account Manager who excels in a fast-paced creative environment and takes ownership of client ... Operational Enhancement: You spot workflow inefficiencies and actively propose systematic ...

Sway Creative Labs

Account Manager

Norfolk, VA · On-site

Operational Enhancement: You spot workflow inefficiencies and actively propose systematic ... Our Account Managers collaborate directly with agency ownership while building comprehensive ...

American Iron and Metal

Account Manager

Richmond, VA · On-site

Coordinating with operations and logistics teams to keep purchasing, processing, and shipping ... You have experience in account management, business development, or sales, ideally in metal ...

HUB

Account Manager

Richmond, VA · On-site +1

$95K - $110K/yr

... operations. Key Responsibilities: * Manage and maintain Agency Management files in AIM and ... accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company ...

BrightView

Account Manager

Mechanicsville, VA · On-site

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... This role is responsible for overseeing field operations. Duties and Responsibilities: * Identify ...

American Iron and Metal

Account Manager

Richmond, VA · On-site

$75K - $100K/yr

Coordinating with operations and logistics teams to keep purchasing, processing, and shipping ... You have experience in account management, business development, or sales, ideally in metal ...

Allied Universal

Account Manager

Arlington, VA · On-site

$75K/yr

As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front--guiding ...

Allied Universal

Account Manager

Virginia Beach, VA

$66K/yr

As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front--guiding ...

Allied Universal

Account Manager

Arlington, VA · On-site

$75K/yr

As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding ...

Allied Universal

Account Manager

Virginia Beach, VA · On-site

$66K/yr

As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding ...

TrueBlue

Account Manager

Varina, VA · On-site

$60K - $75K/yr

Responsible for overall site operations and managing a service team that consist of Account Supervisors and Recruiters. You will manage annual revenues between $1 million - $5 million, regularly ...

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Operational Account Manager information

What is an operational account manager?

An Operational Account Manager is responsible for overseeing the day-to-day management of client accounts, ensuring service delivery aligns with client expectations and contractual agreements. They act as a liaison between the client and internal teams, addressing operational issues, optimizing processes, and identifying areas for improvement. Their goal is to build strong client relationships, resolve any service-related concerns, and help clients achieve their business objectives through effective account management.

What are the key skills and qualifications needed to thrive as an operational account manager, and why are they important?

To thrive as an Operational Account Manager, you need expertise in account management, operational processes, and a solid understanding of business strategy, typically supported by a relevant degree and experience in client-facing roles. Familiarity with CRM software, data analysis tools, and project management platforms is commonly required. Strong interpersonal communication, problem-solving abilities, and attention to detail set standout professionals apart in this role. These competencies are essential for effectively managing client relationships, ensuring operational efficiency, and driving customer satisfaction.

What is the difference between Operational Account Manager vs Customer Success Manager?

AspectOperational Account ManagerCustomer Success Manager
Primary FocusManaging account operations, processes, and service deliveryEnsuring customer satisfaction and retention
Required SkillsAccount management, process optimization, communicationCustomer relationship management, problem-solving, communication
Work EnvironmentClient sites, operations teams, account management platformsCustomer-facing, support teams, CRM tools
CertificationsOften requires project management or industry-specific certificationsOften requires customer service or success certifications

While both roles involve managing client relationships, the Operational Account Manager focuses on operational processes and service delivery, ensuring smooth account functioning. The Customer Success Manager emphasizes building strong customer relationships to promote satisfaction and retention. Both roles are vital in client management but serve different strategic purposes within organizations.

How does an operational account manager typically collaborate with internal teams to address client needs?

Operational Account Managers work closely with various internal departments, such as sales, customer support, logistics, and finance, to ensure clients receive seamless service and solutions. They act as the main point of contact for clients, translating client requirements into actionable tasks for internal teams and coordinating efforts to resolve issues promptly. This collaborative approach helps build strong client relationships and ensures that service delivery meets or exceeds expectations. Regular meetings and status updates are common practices to keep all stakeholders aligned.
What are popular job titles related to Operational Account Manager jobs in Virginia? For Operational Account Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Operational Account Manager jobs in Virginia look for? The top searched job categories for Operational Account Manager jobs in Virginia are:
What cities in Virginia are hiring for Operational Account Manager jobs? Cities in Virginia with the most Operational Account Manager job openings:
Operational Account Manager jobs near you
Infographic showing various Operational Account Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Account Manager

Rent-A-Center

Bluefield, VA • On-site

$13.01 - $15.30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Ready to do your best work?
Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour ?
Why should I apply in just a few clicks?
Position Summary
If you're looking for a career with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.
Key Responsibilities
• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers' homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines
Qualifications
• High school diploma or equivalent
• At least 18 years of age
• Valid driver's license with good driving record
• Strong communication and customer service skills
Physical Requirements
• Ability to lift and move heavy merchandise
• Ability to drive a box truck
• Standing and driving for extended periods of time
Schedule & Work Environment
• Full-time, Monday-Saturday
• Sundays off plus one weekday off
• Physically active role requiring lifting, bending, and standing
Benefits
• Rapid growth and advancement opportunities
• Weekly pay
• Paid time off
• Medical, dental, vision, life & disability insurance
• Industry leading 401(k) with company match
• Flexible Spending & Health Savings Accounts
• Supplemental and voluntary insurance options
Equal Opportunity Employer
Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.

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