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Operation Support Manager Jobs (NOW HIRING)

Koniag, Inc.

Program Support Manager

Washington, DC · On-site

$145K - $185K/yr

The Program Support Manager (PSM) is responsible for excellent and compliant contract performance ... Oversee all operations at the assigned location and ensure excellent performance that meets all ...

PSE Group

Receptionist-Sales & Operation Support

Taylor, MI · On-site

$14.50 - $19.25/hr

... support to ensure the smooth day to day operations of the Sales and Operations team, with a strong ... Manage and coordinate the Learning Center calendar, attendee lists, and catering requirements

Wells Fargo

Branch Support Manager

Oak Brook, IL

Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of ... Serve as the initial point of contact for operational, service and technology inquiries from ...

Alphabe Insight Inc

Customer Support Manager

Raleigh, NC · On-site

$63K - $69K/yr

... and operational support. With a focus on professionalism, innovation, and integrity, we are ... Lead, coach, and manage the customer support team * Develop and implement efficient support ...

Wells Fargo

Branch Support Manager

Naperville, IL · On-site

Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of ... Serve as the initial point of contact for operational, service and technology inquiries from ...

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Operation Support Manager information

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$22.5K

$67.9K

$121K

How much do operation support manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for operation support manager in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What does an Operation Support Manager do?

An Operation Support Manager oversees and coordinates the administrative and logistical functions necessary to ensure smooth daily operations within an organization. They manage support teams, streamline processes, and work closely with other departments to resolve operational issues efficiently. Their responsibilities often include monitoring performance, implementing best practices, and ensuring compliance with company policies and standards. By optimizing workflow and resource allocation, they help organizations achieve their operational goals.

What does a support operations manager do?

A support operations manager oversees the processes and systems that ensure efficient support services within an organization. They coordinate teams, implement policies, analyze performance metrics, and often use tools like CRM or ticketing systems to improve customer or internal support functions.

What are the key skills and qualifications needed to thrive as an Operation Support Manager, and why are they important?

To thrive as an Operation Support Manager, you need strong organizational, problem-solving, and leadership abilities, typically supported by a bachelor's degree in business, operations management, or a related field. Familiarity with ERP systems, workflow management tools, and process improvement methodologies such as Lean or Six Sigma is commonly required. Excellent communication, adaptability, and interpersonal skills help you collaborate effectively with teams and drive operational efficiency. These competencies are essential to ensure smooth business operations, resolve issues quickly, and support overall organizational goals.

What is the difference between Operation Support Manager vs Operations Coordinator?

AspectOperation Support ManagerOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP are a plusUsually requires a high school diploma or associate degree; some roles prefer relevant certifications
Work EnvironmentManages teams, oversees support functions, and collaborates with multiple departmentsSupports daily operations, coordinates tasks, and assists in process implementation
Employer & Industry UsageCommon in corporate, logistics, and manufacturing sectorsFound across various industries including retail, healthcare, and logistics

The Operation Support Manager focuses on overseeing support functions and managing teams, requiring more advanced credentials. In contrast, the Operations Coordinator handles daily operational tasks and coordination, often with less formal education. Both roles are essential for smooth operations but differ in scope and responsibilities.

How does an Operation Support Manager typically collaborate with other departments to ensure smooth business operations?

Operation Support Managers play a critical role in bridging communication between various departments such as logistics, customer service, IT, and upper management. They coordinate cross-functional projects, troubleshoot operational bottlenecks, and ensure that each department has the support and resources needed to meet organizational goals. Regular meetings, status updates, and process documentation are common practices to maintain alignment and drive efficiency. This collaborative approach helps identify improvement areas and promotes a unified workflow across the company.
What cities are hiring for Operation Support Manager jobs? Cities with the most Operation Support Manager job openings:
What states have the most Operation Support Manager jobs? States with the most job openings for Operation Support Manager jobs include:
Infographic showing various Operation Support Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $67,899 per year, or $32.6 per hour.
Program Support Manager

Program Support Manager

Koniag, Inc.

Washington, DC • On-site

$145K - $185K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Kadiak, LLC a Koniag Government Services company, is seeking a Program Support Manager with a Secret Security clearance to support KAD and our government customer at Washington, DC. This position is for a Future New Business Opportunity.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Program Support Manager personnel to join our team. The Program Support Manager (PSM) is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ensuring that performance requirements are upheld during contract performance. The PSM shall liaise with client staff and have full authority to act on behalf of the Company within the scope of operations at the location, including personnel management and hire/fire authority.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
  • Oversee all operations at the assigned location and ensure excellent performance that meets all requirements and standards
  • Responsible for Daily Reporting and with input from the Government Management staff, the PSM assigns Contractor personnel to specific work areas in order to accommodate fluctuating workloads
  • Ensures that each Contractor employee signs an acknowledgement of the Passport Internal Controls and a Standards of Conduct within 1-day after employment and ensures Contractors adhere to internal controls, the Privacy Act, and personally identifiable information (PII) standards
  • Hire and manage a technically proficient and professionally capable staff throughout the life of the contract
  • Provide timely deliverables and performance related data to the Government in order to allow adequate monitoring, oversight, and performance measurement of support services
  • Conduct continuous improvement activities to realize improved service delivery capabilities and performance
  • Promote innovation, efficiency, and effectiveness
  • Resolve problems with minimal disruption to the activities being performed under the contract.
  • Respond rapidly to additional operational support requests and provide the appropriate levels of qualified staff
  • Participate in conference calls and digital video conferences with CLIENT and other U.S. Government agencies
  • May be requested to provide formal and informal briefings to visitors or at off-site conferences
  • Support USG in ongoing studies and evaluations
  • Ensure satisfactory conformance with contract provisions and performance metrics

Requirements:
  • Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external use
  • Knowledge and expertise in personnel management
  • Excellent oral and written communication skills
  • Advanced understanding of MS office applications (Excel, Word, Outlook, and PowerPoint)
  • Ability to prioritize workload for large teams and possess excellent organizational skills
  • Ability to interpret and apply regulatory material
  • Capable of performing duties of any Team Leader
  • Must be bonded if performing cashier closeout functions

Education:
  • Bachelor's Degree

Work Experience, Knowledge, Skills & Abilities:
  • PMP certification (preferred)
  • Eight (8) years of progressive management experience in a production or office environment
  • Four (4) years managing a team the size and scope of the Headquarter personnel assigned
  • Four (4) years managing seasonal/temporary work force
  • Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook.

Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Koniag logo

About Koniag

Sourced by ZipRecruiter

Industry

Investment management and consulting services

Company size

501 - 1,000 Employees

Headquarters location

Kodiak, AK, US

Year founded

1972

Social media

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