Operating Jobs in Toronto, ON (NOW HIRING)

The Director, HR Operations & Compliance leads centralized HR operations across benefits, compliance, and HR systems, ensuring scalable, compliant, and resilient service delivery across the organization. This role also serves as the primary HR leader for approximately 50 Perseus Head Office employees, including senior leadership, and manages a small team of HR professionals.

Reporting to the CEO, this role is designed to support a decentralized HR operating model and a lean Head Office environment. This position owns and delivers centralized HR services and capabilities that create value, reduce risk, and enable portfolio HR Directors to lead effectively within their respective businesses. In addition, the role provides direct HR support to a small Head Office population, ensuring consistent and compliant HR practices.

Key Areas of Responsibility:

Benefits and Total Rewards:

• Lead the centralized execution of benefits administration, including enrollment, ongoing administration, and coordination withourparent company, CSI, brokers, carriers, and Total Rewards vendors

• Develop and maintain standardized benefits resources and guidance to support portfolio HR teams in managing day-to-day employee inquiries

• Serve as an escalation point for complex or sensitive benefits-related issues

• Own the execution of the annual bonus process, including creation and maintenance of bonus agreements, coordination of approvals, and distribution

Compensation Support & Market Data

• Maintain accurate compensation data within HR systems to support reporting, audits, and planning processes

• Support the development, maintenance, and governance of compensation structures, including salary ranges and job leveling frameworks, in partnership with Finance and HR leadership

• Provide data-driven guidance to leaders on compensation-related matters, ensuring alignment with market benchmarks, internal consistency, and compliance requirements

Compliance & Risk:

• Oversee audits and documentation related to labor law compliance and employment practices

• Maintain centralized policies, employee handbooks, and core HR documentation aligned with primary jurisdictions

• Monitor new and evolving legislation for applicability across the businesses and assess organizational impact

• Communicate compliance updates to stakeholders and coordinate required training, system changes, or process updates

HR Support for Perseus Head Office

• Deliver end-to-end HR support for Perseus Head Office employees, including onboarding, offboarding, and employee file management

• Serve as a trusted point of contact for employees and leaders on benefits, HR policies, and HR systems

• Ensure accurate, timely, and confidential handling of HR records and transactions

• Serve as the primary point of HR support and guidance for Perseus Head Office employees and leaders, including senior leadership

• Provide counsel on employee relations matters such as performance management, workplace concerns, policy interpretation, and sensitive employee situations, escalating as appropriate

• Support effective people management through coaching, guidance, and timely resolution of HR-related issues

Leadership Coordination and Compilation

• Act as the primary HR point of contact with the parent company for annual and ad-hoc requests, including employee data, leadership development initiatives,quarterly board reporting, and ESG-related reporting

• Manage centralized HR vendor relationships and contracts

• Represent Perseus on applicable CSI HR committees and working groups

Team Leadership and Stakeholder Engagement

• Lead and develop a team of approximately three HR professionals focused on benefits, compliance, and Workday HRIS administration

• Partner closely with portfolio Human Resource Directors, who serve as key internal customers, to deliver effective benefits, Workday, and compliance processes and tools

• Drive continuous improvement across all areas of responsibility, adapting services and solutions to evolving business needs, strategy, and industry best practices

Qualifications and Experience

• 10+ years of progressive HR experience, with significant focus on HR operations, benefits, and compliance

• Prior people leadership experience, including coaching and development of HR professionals

• Experience operating in a multi-entity, decentralized, or portfolio-based environment

• Strong working knowledge of employment legislation and compliance practices acrossdomestic and internationaljurisdictions

• Hands-on experience with Workday

• Proven ability to partner with senior leaders and influence without direct authority

• High attention to detail, strong judgment,focus on continuous improvementand a service-oriented mindset