The SOP Manager partners across business functions in the Operating Group and serves as the single point of accountability for SOP lifecycle management (hub and scope design) from intake and ...
The SOP Manager partners across business functions in the Operating Group and serves as the single point of accountability for SOP lifecycle management (hub and scope design) from intake and ...
Remote High Ticket Sales - Apex Operating Systems
Phoenix, AZ · Remote
$80K - $300K/yr
Apex is not a CRM. It is not a dialer. It is not "another tool" in the agent's stack. Apex is the operating system that eliminates the stack. One subscription replaces every CRM, every dialer, every ...
Quick apply
Remote High Ticket Sales - Apex Operating Systems
Phoenix, AZ · Remote
$80K - $300K/yr
Apex is not a CRM. It is not a dialer. It is not "another tool" in the agent's stack. Apex is the operating system that eliminates the stack. One subscription replaces every CRM, every dialer, every ...
General Manager - Operating Partner
Phoenix, AZ · On-site
$49K - $67K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Phoenix, AZ · On-site
$49K - $67K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Phoenix, AZ · On-site
$54K - $75K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Phoenix, AZ · On-site
$54K - $75K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Buckeye, AZ · On-site
$51K - $70K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Buckeye, AZ · On-site
$51K - $70K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Glendale, AZ · On-site
$53K - $73K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Glendale, AZ · On-site
$53K - $73K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Gilbert, AZ · On-site
$52K - $72K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Gilbert, AZ · On-site
$52K - $72K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Phoenix, AZ · On-site
$51K - $71K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Phoenix, AZ · On-site
$51K - $71K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Phoenix, AZ · On-site
$51K - $71K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Phoenix, AZ · On-site
$51K - $71K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Chandler, AZ · On-site
$52K - $72K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Chandler, AZ · On-site
$52K - $72K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Chandler, AZ · On-site
$52K - $71K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Chandler, AZ · On-site
$52K - $71K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Gilbert, AZ · On-site
$52K - $72K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Gilbert, AZ · On-site
$52K - $72K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Avondale, AZ · On-site
$53K - $73K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Avondale, AZ · On-site
$53K - $73K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Queen Creek, AZ · On-site
$54K - $74K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Queen Creek, AZ · On-site
$54K - $74K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Surprise, AZ · On-site
$53K - $73K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Surprise, AZ · On-site
$53K - $73K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Glendale, AZ · On-site
$51K - $70K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Glendale, AZ · On-site
$51K - $70K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Surprise, AZ · On-site
$49K - $68K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Surprise, AZ · On-site
$49K - $68K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Mesa, AZ · On-site
$54K - $74K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Mesa, AZ · On-site
$54K - $74K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Tempe, AZ · On-site
$52K - $72K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
General Manager - Operating Partner
Tempe, AZ · On-site
$52K - $72K/yr
Life as an General Manager (Operating Partner): • Manage the day-to-day operations of the restaurant • Develop team members by providing direction and feedback • Implement unique Café Zupas ...
Be Seen First
Line Operator -PM 1ST & 2ND Shift
Phoenix, AZ · On-site
$18 - $20/hr
... operating, managing and controlling equipment temperatures, waste, quality, safety and labor cost. · Need to walk the entire area of the department to visually inspect their areas of responsibility ...
Quick apply
Be Seen First
Line Operator -PM 1ST & 2ND Shift
Phoenix, AZ · On-site
$18 - $20/hr
... operating, managing and controlling equipment temperatures, waste, quality, safety and labor cost. · Need to walk the entire area of the department to visually inspect their areas of responsibility ...
Operating Manager information
How does an Operating Manager typically collaborate with other departments to ensure smooth business operations?
What are the key skills and qualifications needed to thrive as an Operating Manager, and why are they important?
What does an Operating Manager do?

Full-time
Medical, Retirement
Posted 21 days ago
Job description
Lead with Purpose. Partner with Impact.
The SOP Manager partners across business functions in the Operating Group and serves as the single point of accountability for SOP lifecycle management (hub and scope design) from intake and prioritization through approval, rollout, and ongoing maintenance with SOP content writers/approvers across OG.
What you'll Do:
- Launch Confluence as primary SOP tool in partnership with Technology.
- Design and implement the SOP framework across the Operating Group working closely with contributors across the functions.
- Define and socialize clear criteria for when SOPs are required, aligning to complexity, client impact and operational criticality.
- Own the Kestra Financial Operating Group SOP framework, including standards, templates, taxonomy, and governance model.
- Define and enforce SOP lifecycle processes (intake, prioritization, review, approval, versioning updates, retirement).
- Establish clear SOP ownership, review cadence, and accountability across functions.
- Ensure SOPs meet established expectations.
- Coach and develop SOP specialists via dotted-line contributors across Operating Group.
- Set priorities and manage capacity to align SOP efforts with business needs.
- Provide quality oversight and final approval of SOP deliverables.
- Foster strong partnerships with OG leaders and SMEs.
- Partner with Operating Group to:
- Identify SOP gaps and redundancy
- Drive SOP commonality and standardization
- Align SOPs to training, onboarding, and performance expectations
- Oversee the creation of clear, usable, and accurate SOPs that reflect how work is performed with SOP specialists.
- Ensure SOPs include required elements (purpose, scope, responsibilities, steps, controls, references, version history).
- Challenge unclear or inefficient processes and drive simplification where appropriate.
- Ensure SOPs are written for frontline usability, not just documentation completeness.
- Act as a trusted advisor to leaders on process clarity, risk reduction, and operational readiness.
- Own SOP documentation platforms (e.g., Confluence, Whale, SharePoint, or similar).
- Define and maintain content structure, permissions, metadata, labels, and status controls.
- Partners with technology for SOP migrations, consolidations, or tooling transitions as needed
- Leverage tooling capabilities to support governance, discoverability, and reporting.
- Partner with Training to ensure SOPs are embedded into onboarding and ongoing learning across OG.
- Drive adoption through clear communication and reinforcement.
- Monitor SOP effectiveness and incorporate feedback from users.
- Monitors effectiveness of SOPs through SOP platform dashboards and metrics (coverage, quality, review status, adoption).
What You Bring:
- 8+ years of experience in operations, process management, SOP governance, or operational enablement.
- Proven experience owning documentation standards and governance at scale.
- Exceptional ability to translate complex operations into structured, clear standards.
- Excellent written communication and executive-level facilitation skills.
- Experience in financial services or regulated environments.
- Background in business operations, audit readiness, risk management, or compliance documentation.
- Experience with SOP tooling and enterprise content platforms.
- Familiarity with process improvement methodologies.
- Ability to travel approx. 15% of the time (between Tempe, AZ and Austin, TX)
Internal Application Policy:
Internal applicants must be in good standing and have a minimum of 1 year of service with Kestra. Internal applicants must also have a minimum of 1 year service in current role unless approved by EVP.
Benefits to support you:
- Competitive pay and benefits with a large employer (over 1600 employees nationwide)
- 401(k), health insurance, and a competitive benefits package
- Work in a supportive, collaborative environment committed to professional excellence
- Help clients navigate meaningful financial decisions with confidence
- Opportunities for training, development, and long-term growth within the firm
- Tuition reimbursement for qualified expenses
Kestra Values:
Our Mission is Powering Financial Independence, enabling the growth and success of investing clients and the advisors who serve them. We do that by living our values: Serve, Make it Happen, and One team.
Explore Life at Kestra
Kestra Holdings Website: https://www.kestrafinancial.com/
Careers Portal: https://jobs.dayforcehcm.com/en-US/kestra/KESTRACAREERSITE
LinkedIn: https://www.linkedin.com/company/kestra-financial
Apply Today
Lead with purpose. Apply now and help shape the future of Kestra.
DisclosureBy applying to a job at Kestra Financial, Inc., you are agreeing to the following statements:
- You acknowledge that if hired, Kestra Financial, Inc. may, obtain and use background information concerning your credit, character, general reputation, personal characteristics, work habits, performance and experience for evaluation for your potential employment.
- It is the policy of Kestra Financial to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender, identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Kestra Financial prohibits any such discrimination or harassment.
About Kestra Holdings
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Austin, TX, US
Year founded
1997