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Open Enrollment information

What challenges might I encounter as an open enrollment specialist, and how can I successfully navigate them?

One of the main challenges Open Enrollment Specialists face is communicating complex benefits information to employees with varying levels of understanding, often within tight deadlines. You may also need to handle a high volume of inquiries and manage sensitive personal information with utmost confidentiality. Success in the role involves keeping up-to-date with plan changes, maintaining excellent organizational skills, and providing clear, empathetic support to employees. By developing strong relationships with HR teams and benefits providers, you can ensure a smooth and efficient open enrollment process for everyone involved.

What skills and qualifications are needed for open enrollment?

To excel in an Open Enrollment Specialist role, you need strong knowledge of health insurance plans, benefits administration, and excellent customer service skills, typically supported by experience in HR or benefits coordination. Familiarity with benefits administration platforms, HRIS systems, and understanding of relevant state and federal regulations (such as ACA or HIPAA) are commonly required. Exceptional communication, active listening, and problem-solving skills help effectively guide employees through complex enrollment processes. These competencies are crucial for ensuring employees understand their benefits options and for maintaining compliance with organizational and legal standards.

What is an open enrollment?

An Open Enrollment job typically involves assisting individuals in selecting or enrolling in health insurance and other benefits during the designated enrollment period. These roles are common in the healthcare, insurance, and HR industries, where employees help clients understand plan options, process applications, and answer coverage-related questions. Positions may be temporary or seasonal, especially during peak enrollment times, and require strong communication and customer service skills.

What are the most commonly searched types of Open Enrollment jobs in Arizona? The most popular types of Open Enrollment jobs in Arizona are:
What are popular job titles related to Open Enrollment jobs in Arizona? For Open Enrollment jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Open Enrollment jobs in Arizona look for? The top searched job categories for Open Enrollment jobs in Arizona are:
What cities in Arizona are hiring for Open Enrollment jobs? Cities in Arizona with the most Open Enrollment job openings:
Open Enrollment jobs near you
Infographic showing various Open Enrollment job openings in Arizona as of August 2026, with employment types broken down into 79% Full Time, 13% Part Time, and 8% Temporary. Highlights an 96% In-person, and 4% Remote job distribution.

Benefit Specialist - Open Enrollment; AZ/GA Onsite

Vensure Employer Solutions

Chandler, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

The Benefits Specialist - Open Enrollment Performs and administers all aspects of open enrollment for our clients and their work site employees. 

Essential Duties and Responsibilities

  • Serve as the primary benefit contact for clients during open enrollment
  • Support sub-departments (underwriting, system operations, client relations, etc) with renewal preparation
  • Validate client benefit plans for accuracy and perform quality checks of benefits-related data prior to delivery
  • Provide guidance to ensure regulatory compliance
  • Present and deliver Client renewals with minimal oversight
  • Communicate and educate Client on all benefit offerings and products
  • Work directly with insurance carriers and vendors with specific plan questions
  • Advise employees on their options and help them navigate complex decisions about their benefits
  • Review and provide various reports using internal tools to update progress of open enrollment
  • Review the accuracy of employee benefits data within HR information systems (HRIS)
  • Perform post open enrollment validation
  • Other tasks and duties assigned related to benefit administration

Knowledge, Skills, and Abilities

  • Strong organizational, analytical, time management, and problem-solving skills
  • Experience working with HRIS platforms and able to quickly learn new software system
  • Demonstrated leadership abilities.
  • Ability to listen, understand, read, and communicate effectively both in writing and verbally in a professional environment
  • Understand project scope, timelines, and milestones
  • Experience leading others and project/task management
  • Ability to de-escalate roadblocks using effective communication and best practices

Education & Experience

  • Associate Degree or Above.
  • 2-5 years of group benefit experience in the PEO industry preferred

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

  • Frequently required to sit; occasionally required to stand and walk.
  • Specific vision abilities required include close vision, color vision, and ability to adjust focus.
  • Frequently required to talk and hear.
  • Moderate concentration/intensity, which includes prolonged mental effort.
  • Average memory, taking into consideration the amount and type of information.
  • Noise level in the work environment is usually moderate.

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

This position is eligible for the following benefits:

  • Health Insurance: Medical, dental, and vision coverage
  • Retirement Plan: 401(k) with company match
  • Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
  • Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.
  • Additional Compensation: [e.g., signing bonus, commission structure] if applicable

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