ZipRecruiter

Log In

1

Online Support Jobs in Rome, GA (NOW HIRING)

Hooters

Hospitality Service Support

Cartersville, GA · On-site

$10/hr

Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders ... Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all ...

Hooters

Hospitality Service Support

Cartersville, GA

$10/hr

Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders ... Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all ...

U.S. Navy

IT Support Specialist

Euharlee, GA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Lindale, GA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Mount Berry, GA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Calhoun, GA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Summerville, GA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Cedartown, GA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Rockmart, GA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Centre, AL

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

previous pagenext page

Showing results 21-40

All JobsOnline Support JobsOnline Support Jobs in Rome, GA

Online Support information

See Rome, GA salary details

$11

$18

$26

How much do online support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for online support in Rome, GA is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are online support jobs?

Online support jobs include customer service positions and technical jobs in IT or related fields. As you would expect, the duties for these different positions vary, although some broad responsibilities overlap. As an online customer support worker, your role is to field customer questions through live chat, by text, or via email. Customers may be seeking more information about a specific retail product or types of services your company offers, or may be calling to complain about issues such as missing orders or returns. As an IT support worker, you interact with customers in a similar fashion, but your role is typically to troubleshoot technical problems with computers, networks, or software.

What are online support jobs?

Online Support jobs involve assisting customers or clients through digital channels such as email, chat, or social media. Professionals in these roles help resolve issues, answer questions, and provide information about products or services. They are often the first point of contact for customers seeking help online and play a crucial role in ensuring customer satisfaction. Online Support positions may be found in a variety of industries, including retail, technology, and service sectors.

What are the key skills and qualifications needed to thrive as an online support specialist, and why are they important?

To thrive as an Online Support specialist, you need strong problem-solving abilities, excellent written communication, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with help desk software, CRM systems, and live chat platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient resolution of customer issues, positive customer experiences, and high client satisfaction in fast-paced online environments.

What are some common challenges faced by online support specialists, and how can they be managed effectively?

Online Support specialists often encounter challenges such as handling high volumes of customer inquiries, managing difficult or frustrated customers, and quickly adapting to new technologies or product updates. Effective time management, strong communication skills, and familiarity with helpdesk software can help address these challenges. Regular training sessions and collaboration with team members also play a key role in ensuring issues are resolved efficiently while maintaining a positive customer experience.

What is the difference between Online Support vs Customer Service Representative?

AspectOnline SupportCustomer Service Representative
CredentialsTypically requires technical knowledge, basic certifications, or training in specific software or platformsOften requires communication skills, customer service training, and sometimes a high school diploma or equivalent
Work EnvironmentPrimarily remote, working through online chat, email, or ticket systemsCan be remote or in-office, interacting with customers via phone, email, or in person
Industry UsageCommon in tech, e-commerce, and software companiesWidely used across retail, telecom, and service industries

Online Support and Customer Service Representatives both focus on assisting customers, but Online Support emphasizes technical help via digital channels, while Customer Service Representatives handle general inquiries and support through various communication methods. The roles often overlap but differ mainly in technical complexity and communication channels.

More about Online Support jobs

What are the most commonly searched types of Support jobs in Rome, GA?

The most popular types of Support jobs in Rome, GA are:

What are popular job titles related to Online Support jobs in Rome, GA?

For Online Support jobs in Rome, GA, the most frequently searched job titles are:

What job categories do people searching Online Support jobs in Rome, GA look for?

The top searched job categories for Online Support jobs in Rome, GA are:

What cities near Rome, GA are hiring for Online Support jobs?

Cities near Rome, GA with the most Online Support job openings:

Online Support jobs near you

GA - Client Support Specialist

Health Connect America

La Fayette, GA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Health Connect America rating

3.4

Company rating: 3.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Overview
Some careers are just jobs. This one is different. At Georgia HOPE, the work you do every day creates meaningful change for children, families, and individuals who need it most.
We're a Georgia-based behavioral health provider on a mission to instill hope, empower lives, and strengthen communities. Our team specializes in supporting individuals facing emotional and behavioral challenges-often those who have experienced trauma, instability, or significant life stressors. We deliver services directly in the homes, schools, and communities where our clients live and grow, because real progress happens when care is personalized, strengths-focused, and meets people where they are.
As part of the Health Connect America family-a COA-accredited organization serving children, families, and adults across nine states-you'll have the resources, support, and professional development of a larger organization, paired with the close-knit, mission-focused culture that defines our work.
If you're looking for a career where your impact is visible, your growth is supported, and your work truly matters, you'll find it here.
Health Connect America Family of Brands
Responsibilities
If you're someone who believes progress happens through consistent support, real-life skill building, and meaningful human connection, this role was built for you.
As a Client Support Specialist at Georgia HOPE, you'll work directly with individuals and families in their everyday environments - helping them build skills, access resources, and move toward greater independence and stability.
What You'll Do
As a Client Support Specialist, you'll provide hands-on, community-based support to children, adolescents, or adults with behavioral health needs. Your work will be relationship-driven, skill-focused, and centered on helping clients achieve sustainable progress. Day to day, you can expect to:
  • Deliver community-based support services in homes and other real-world settings, meeting clients where they are
  • Maintain regular contact with assigned clients, including both in-person and phone-based support, to monitor needs and progress
  • Review client history, assessments, and treatment plans to ensure services align with individualized goals
  • Support clients and families in developing and achieving goals outlined in their Individualized Recovery Plan (IRP)
  • Teach coping strategies, emotional regulation, and daily living skills to promote independence and symptom management
  • Help clients identify triggers, build resilience, and develop appropriate behavioral responses
  • Assist with school, work, and family functioning by reinforcing practical, real-life skills
  • Connect clients and families to community resources that support basic needs, stability, and long-term success
  • Proactively support crisis prevention by helping clients develop safety plans and identify support systems
  • Collaborate closely with therapists, clinical teams, and community partners to ensure coordinated, whole-person care
  • Track service utilization and maintain accurate, timely documentation in the Electronic Medical Record (EMR) system
  • Participate in team meetings, case staffing, and ongoing training to ensure high-quality service delivery
What to Expect
This is a community-based role, meaning much of your work will take place in clients' homes and local environments. Your schedule will include a mix of structured visits and flexible time to meet client needs.
Success in this role requires adaptability, strong time management, and the ability to build trust with individuals and families from diverse backgrounds.
Qualifications
We welcome candidates who bring a genuine commitment to children and families and meet the following qualifications:
  • High School Diploma with at least two years of relevant experience, or a Bachelor's degree in a behavioral health or related field
  • Experience working with children, adolescents, or adults with mental health or behavioral health needs preferred
  • Valid driver's license and reliable transportation for community-based work
Be Well with Us
We know that people who take care of others need to be taken care of too. That's why Health Connect America offers a comprehensive benefits package designed to support your whole self - professionally and personally:
  • Flexible scheduling and a culture that recognizes the importance of work/life balance
  • Employee Assistance Program (EAP) including 8 mental health counseling sessions annually - because your well-being matters
  • Paid time off and paid holidays
  • Medical, dental, vision, and voluntary insurance options
  • Health Savings Account with company contribution
  • Dependent Daycare Flexible Spending Account
  • Access to a Health Navigator
  • 401(k) Retirement Plan
  • Benefits Hub and Tickets at Work - exclusive savings and perks for everyday life

Ready to Make a Difference?
Join a team where your contributions truly matter. Apply now to be part of our community at Georgia HOPE, part of Health Connect America.
Employment is contingent upon the successful completion of a comprehensive background investigation.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information, please review our Equal Employment Opportunity Posters.

What Health Connect America employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply