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Online Store Manager Jobs (NOW HIRING)

Express

Store Manager

Skokie, IL · On-site

$58K - $87K/yr

... online at www.express.com and www.bonobos.com. About Express Express is a multichannel apparel ... Store Name Old Orchard Responsibilities Is the Store Manager role made for you? Learn more and ...

Express & Bonobos

Store Manager

Natick, MA

... online at www.express.com and www.bonobos.com. About Express Express is a multichannel apparel ... Store Name Natick Mall Responsibilities Is the Store Manager role made for you? Learn more and ...

Express

Store Manager

Lansing, MI · On-site

... express.com online store and the Express mobile app. Store Name Eastwood Towne Center ... Express is seeking a Store Manager The Store Manager position is twofold: To drive and guide all ...

Express

Store Manager

Clinton, CT · On-site

$58K - $87K/yr

... the express.com online store and the Express mobile app. Store Name Clinton Crossing ... Express is seeking a Store Manager The Store Manager position is twofold: To drive and guide all ...

Express

Store Manager

Albany, NY · On-site

$58K - $87K/yr

... online at www.express.com and www.bonobos.com. About Express Express is a multichannel apparel ... Express is seeking a Store Manager The Store Manager position is twofold: To drive and guide all ...

Express

Store Manager

Clinton, CT

$58K - $87K/yr

... online at www.express.com and www.bonobos.com. About Express Express is a multichannel apparel ... Express is seeking a Store Manager The Store Manager position is twofold: To drive and guide all ...

Express

Store Manager

Las Vegas, NV · On-site

... express.com online store and the Express mobile app. Store Name Las Vegas Prem North ... Success as a Store Manager will be based on a combination of quality of talent and customer ...

Express

Store Manager

Orland Park, IL

$58K - $87K/yr

... online at www.express.com and www.bonobos.com. About Express Express is a multichannel apparel ... Store Name Orland Square Responsibilities Is the Store Manager role made for you Learn more and ...

Express

Store Manager

Albany, NY

$58K - $87K/yr

... online at www.express.com and www.bonobos.com. About Express Express is a multichannel apparel ... Store Name Colonie Center Responsibilities Is the Store Manager role made for you Learn more and ...

Express

Store Manager

Lansing, MI

... express.com online store and the Express mobile app. Store Name Eastwood Towne Center ... Express is seeking a Store Manager The Store Manager position is twofold: To drive and guide all ...

Express

Store Manager

Skokie, IL

... online at www.express.com and www.bonobos.com. About Express Express is a multichannel apparel ... Store Name Old Orchard Responsibilities Is the Store Manager role made for you Learn more and ...

Express

Store Manager

Tysons, VA

... online at www.express.com and www.bonobos.com. About Express Express is a multichannel apparel ... Store Name Tysons Corners Responsibilities Is the Store Manager role made for you Learn more and ...

Express

Store Manager

Las Vegas, NV · On-site

... express.com online store and the Express mobile app. Store Name Las Vegas Prem North ... Success as a Store Manager will be based on a combination of quality of talent and customer ...

Express

Store Manager

Fresno, CA · On-site

... express.com online store and the Express mobile app. Store Name Fresno Fashion Fair ... Success as a Store Manager will be based on a combination of quality of talent and customer ...

Express

Store Manager

Virginia Beach, VA

... online at www.express.com and www.bonobos.com. About Express Express is a multichannel apparel ... Store Name Lynnhaven Mall Responsibilities Is the Store Manager role made for you Learn more and ...

Express

Store Manager

Mishawaka, IN

... the express.com online store and the Express mobile app. Store Name University Park ... Express is seeking a Store Manager The Store Manager position is twofold: To drive and guide all ...

Express

Store Manager

Mishawaka, IN · On-site

... the express.com online store and the Express mobile app. Store Name University Park ... Express is seeking a Store Manager The Store Manager position is twofold: To drive and guide all ...

Express

Store Manager

South Portland, ME

... online at www.express.com and www.bonobos.com. About Express Express is a multichannel apparel ... Store Name Maine Mall Responsibilities Is the Store Manager role made for you Learn more and ...

Express

Store Manager

Natick, MA

$58K - $87K/yr

... online at www.express.com and www.bonobos.com. About Express Express is a multichannel apparel ... Store Name Natick Mall Responsibilities Is the Store Manager role made for you Learn more and ...

Express

Store Manager

Palm Desert, CA · On-site

... online at www.express.com and www.bonobos.com. About Express Express is a multichannel apparel ... Store Name Palm Desert Responsibilities Is the Store Manager role made for you Learn more and ...

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$26K

$54.1K

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How much do online store manager jobs pay per year?

As of May 29, 2026, the average yearly pay for online store manager in the United States is $54,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What does an Online Store Manager do?

An Online Store Manager oversees the operations of an e-commerce business, ensuring a smooth shopping experience for customers. Their responsibilities include managing product listings, optimizing the website for sales, handling inventory, processing orders, and analyzing performance metrics. They also coordinate with marketing teams to drive traffic and improve conversion rates. Strong technical, analytical, and customer service skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Online Store Manager position, and why are they important?

To thrive as an Online Store Manager, you need a solid background in e-commerce operations, inventory management, digital marketing, and often a bachelor's degree in business or a related field. Familiarity with e-commerce platforms like Shopify or WooCommerce, analytics tools such as Google Analytics, and digital advertising channels is usually essential. Strong organizational skills, customer service orientation, and the ability to lead and motivate a team are valuable soft skills. These abilities enable effective online store performance, seamless team collaboration, and a superior customer experience in a competitive digital marketplace.

What are some common challenges faced by Online Store Managers?

Online Store Managers often navigate challenges such as maintaining accurate inventory, handling sudden spikes in customer demand, and addressing technical issues on the sales platform. They also work to ensure an excellent customer experience through timely fulfillment and responsive support, while keeping up with fast-changing trends in e-commerce. Working closely with marketing teams, warehouse staff, and customer service representatives is typical. Proactive problem-solving, adaptability, and strong communication skills are crucial for overcoming these challenges and ensuring smooth operations.
More about Online Store Manager jobs
What cities are hiring for Online Store Manager jobs? Cities with the most Online Store Manager job openings:
What are the most commonly searched types of Online Store jobs? The most popular types of Online Store jobs are:
What states have the most Online Store Manager jobs? States with the most job openings for Online Store Manager jobs include:
What job categories do people searching Online Store Manager jobs look for? The top searched job categories for Online Store Manager jobs are:
Online Store Manager jobs near you
Infographic showing various Online Store Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,099 per year, or $26 per hour.

Store Manager

Express

Skokie, IL • On-site

$58K - $87K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Overview
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Old Orchard
Responsibilities
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent - Attract, develop and retain top talent
  • Support an environment which encourages an exceptionally high level of store morale
  • Focus all store associates on creating an environment built on teamwork and a "one team" mentality
  • Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
  • Build a succession plan for all roles
  • Identify and nurture the growth of high performing store associates
  • Develop and maximize the success of store associates to achieve sales potential and customer experience
  • Attract, recruit and hire all store associates

Customer and Associate Experience - Build a store environment that consistently delivers exceptional customer experiences
  • Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
  • Create a culture of proactive customer engagement
  • Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
  • Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
  • Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
  • Drive loyalty and credit card acquisition through an engaged store team
  • Create positive in-store experience through visual standards

Execution - Analyze the business and execute/communicate clear action plans that optimize results.
  • Manage all aspects of daily store operations
  • Ensure all store associates have clarity on goals and action plans
  • Create clear action plans that optimize results
  • Direct workload and ensure execution of plans and strategies across the store
  • Ensure the adherence to Company Policies and the safety of store associates and Customers
  • Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
  • Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
  • Ensure an effective schedule with the right associate in the right place at the right time
  • Manage controllable expenses and ensure loss prevention and safety standards in place

Essential Qualifications
  • Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
  • Proven ability to increase sales and store profitability
  • Proven ability to network, recruit, interview, train, develop and promote associates
  • Ability to travel periodically, as needed for meetings
  • Ability to move medium to large items weighing up to 50 pounds

Preferred Qualifications (skills and abilities)
  • Previous retail experience preferred
  • Ability to effectively communicate with customers, peers and supervisors
  • Demonstrated sales accountability
  • Collaborative, respectful team member
  • Ability to multitask and handle multiple customers and/or processes at once

Benefits and Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
  • Medical, pharmacy, dental and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Pay Range
$58,000 - $87,000 annually
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

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