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Online Remote Call Center Jobs in Delaware (NOW HIRING)

Liveops

Remote Customer Service Agent

Newark, DE · Remote

$15.25 - $20.25/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete an online application. * Pass a background check (non-refundable processing fee applies)

Liveops

Remote Customer Service Agent

Wilmington, DE · Remote

$15 - $20.25/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete an online application. * Pass a background check (non-refundable processing fee applies)

Liveops

Remote Customer Service Agent

Dover, DE · Remote

$15.50 - $20.75/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete an online application. * Pass a background check (non-refundable processing fee applies)

HB Travels

Customer Care Specialist - Remote

Dover, DE · Remote

$30K - $70K/yr

Comfortable using online communication platforms * Basic computer proficiency * Reliable and self ... Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your ...

HB Travels

Customer Care Specialist - Remote

Dover, DE · Remote

$17 - $22.50/hr

Comfortable using online communication platforms * Basic computer proficiency * Reliable and self ... Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your ...

ForgeFit

Remote Customer Service Specialist

Wilmington, DE · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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Showing results 21-40

All JobsOnline Call Center JobsOnline Remote Call Center JobsOnline Remote Call Center Jobs in Delaware

Online Remote Call Center information

What is an online remote call center?

An online remote call center job involves assisting customers or clients over the phone, via email, or through chat from a location outside of a traditional call center office, typically from home. Employees in these roles handle customer inquiries, provide support, resolve issues, and sometimes process orders or sales. Remote call center agents use specialized software and communication tools to connect with customers and manage their work. This type of job offers flexibility and can be a good fit for those with strong communication skills, computer literacy, and a quiet workspace. Many companies hire remote call center agents to provide 24/7 customer service across different time zones.

What are the key skills and qualifications needed to thrive as an online remote call center representative, and why are they important?

To thrive as an Online Remote Call Center Representative, you need excellent verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with Customer Relationship Management (CRM) software, call routing systems, and proficiency in basic computer applications are commonly required. Strong soft skills such as patience, adaptability, and professionalism help build rapport and handle challenging customer interactions effectively. These competencies ensure high-quality customer service, efficient issue resolution, and positive brand representation in a remote environment.

What are some common challenges faced by online remote call center agents, and how can they be addressed?

Online remote call center agents often face challenges such as maintaining clear communication without face-to-face interaction, managing distractions in a home environment, and staying motivated in a virtual setting. To overcome these, it’s important to set up a dedicated, quiet workspace, use quality headsets for clear audio, and follow a structured daily routine. Regular team check-ins and access to collaborative tools also help remote agents stay connected and supported, ensuring effective teamwork and high-quality customer service.

What is the difference between Online Remote Call Center vs Customer Service Representative?

AspectOnline Remote Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, often from home; requires internet and phone setupCan be remote or in-office; customer-facing roles
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Search & Comparison IntentPeople comparing remote call center jobs with similar rolesPeople seeking customer service roles, often remote or in-person

The Online Remote Call Center and Customer Service Representative roles share similar credentials and work environments, especially with remote options. However, the call center role is more specialized in handling high-volume calls and technical support, while customer service reps may handle broader customer interactions across various industries.

What are the most commonly searched types of Remote Call Center jobs in Delaware?

The most popular types of Remote Call Center jobs in Delaware are:

Online Remote Call Center jobs near you
Infographic showing various Online Remote Call Center job openings in Delaware as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.

Nurse Practitioner or Physician Assistant, Memory Care Specialist/Inboxologist, Swank Center for Mem

ChristianaCare

Wilmington, DE • On-site, Remote

$85K/yr

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Key responsibilities

  • Manage patient, caregiver, and provider communications through Epic In Basket.

  • Evaluate and triage urgent and semi-urgent clinical concerns related to memory disorders and neurocognitive conditions.

  • Conduct virtual visits and provide follow-up care between scheduled appointments.

ChristianaCare rating

7.8

Company rating: 7.8 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

136th of 898 rated healthcare providers

Job description

Job Details
ChristianaCare's nationally recognized Swank Center for Memory Care and Geriatric Consultation is seeking an experienced and/or fellowship trained Nurse Practitioner or Physician Assistant to join our team as a full-time (1.0 FTE) virtual Memory Care Specialist Advanced Practice Clinician and Inboxologist.
This unique position combines virtual patient care, clinical triage, caregiver support, care coordination, and population management to improve access for patients living with memory disorders and neurocognitive conditions. The ideal candidate is passionate about dementia care, enjoys working closely with families and caregivers, and thrives in a collaborative environment.
As a Memory Care Specialist APC, you will serve as a dedicated clinical resource for patients and caregivers between scheduled visits, helping address urgent and emerging concerns, coordinating care, and supporting continuity across the patient journey. Through Epic inbox management, virtual care delivery, and interdisciplinary collaboration, you will help ensure patients and families receive timely, expert support when they need it most.
This position also offers the opportunity to help shape and refine an innovative care model designed to improve access, responsiveness, and support for patients with cognitive disorders.
Candidates with specialty or fellowship training are strongly encouraged to apply.
This position exclusively supports patients of the Swank Center for Memory Care and Geriatric Consultation.
Work Schedule
  • Full-time, Monday-Friday. No evenings or weekends.
  • Primarily remote position following initial onsite onboarding and training in Wilmington, DE

If you're seeking greater work-life balance while practicing at the top of your license, we invite you to explore this exceptional opportunity.
Why ChristianaCare?
  • Fully remote Monday-Friday schedule after training with no evening, overnight or weekend call responsibilities
  • Autonomy to practice independently while supported by a collaborative interdisciplinary team
  • Opportunity to help build and shape an evolving memory care program
  • Meaningful work supporting patients with dementia, cognitive disorders, and their caregivers
  • Generous Continuing Medical Education (CME) time and allowance
  • Substantial paid time off plus 12-week fully paid parental leave
  • Opportunities for career growth and professional development
  • 403(b) and Defined Contribution retirement plans with employer contributions
  • Work within a supportive, collegial environment at one of the region's most respected health systems and memory care programs

Key Responsibilities
  • Manage patient, caregiver, and provider communications through Epic In Basket.
  • Evaluate and triage urgent and semi-urgent clinical concerns related to memory disorders and neurocognitive conditions.
  • Conduct virtual visits and provide follow-up care between scheduled appointments.
  • Review diagnostic results, manage medications, and coordinate treatment recommendations.
  • Educate and support patients and caregivers while facilitating access to community and specialty resources.
  • Collaborate with physicians, APCs, nurses, social workers, and other interdisciplinary team members.
  • Provide clinical support during provider absences and scheduling gaps.
  • Participate in initiatives that improve access, quality, workflows, and continuity of care within the Swank Center.

Qualifications
Required
  • Master's or Doctoral degree from an accredited Nurse Practitioner or Physician Assistant program.
  • Board Certification as one of the following:
    • Family Nurse Practitioner (FNP)
    • Adult-Gerontology Nurse Practitioner (AGNP)
    • Adult-Gerontology Primary Care Nurse Practitioner (AGPCNP)
    • Physician Assistant (PA-C)
    • Psychiatric Mental Health Nurse Practitioner (PMHNP) with relevant experience
  • Current Delaware APRN or PA license, or eligibility for Delaware licensure.
  • DEA registration and Delaware Controlled Substance Registration (CSR).
  • BLS certification.
  • Fellowship training, advanced specialty training, or a minimum of three years' clinical experience in geriatrics, dementia care, neurocognitive disorders, geriatric psychiatry, or a related specialty.
  • Strong clinical assessment, triage, care coordination, and decision-making skills.

Preferred
  • Experience caring for patients with dementia, memory disorders, or other neurocognitive conditions.
  • Experience providing telehealth or virtual care services.
  • Experience with Epic and ambulatory inbox management workflows.
  • Experience supporting caregivers and families in an outpatient specialty setting.

Qualified candidates should apply online and submit a current resume for consideration.
Join ChristianaCare and help deliver compassionate, timely, and innovative care to patients and families navigating memory loss, dementia, and other neurocognitive disorders while contributing to the growth of an innovative memory care model.
#LI- JV1
Annual Compensation Range $85,280.00 - $234,520.00
This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Post End Date
Aug 12, 2026
EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

What ChristianaCare employees say

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About ChristianaCare

Sourced by ZipRecruiter

ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as a Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Wilmington, DE, US

Year founded

1888

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