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Online Remote Beauty Customer Service Jobs in Maple Ridge, BC

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Online Remote Beauty Customer Service information

What is the difference between Online Remote Beauty Customer Service vs Online Remote Beauty Sales Representative?

AspectOnline Remote Beauty Customer ServiceOnline Remote Beauty Sales Representative
CredentialsBasic customer service skills, beauty product knowledgeSales experience, product knowledge, communication skills
Work EnvironmentRemote, customer support platformsRemote, sales platforms, CRM tools
Employer & Industry UsageBeauty brands, salons, e-commerceBeauty brands, retail, e-commerce
Search & Comparison IntentCustomer support roles, service jobsSales roles, commission-based jobs

Online Remote Beauty Customer Service focuses on assisting customers with inquiries, troubleshooting, and product information, emphasizing support skills. In contrast, Online Remote Beauty Sales Representatives actively promote and sell beauty products, often working on commissions. Both roles require beauty product knowledge and are performed remotely, but their primary goals differ: support versus sales.

What are popular job titles related to Online Remote Beauty Customer Service jobs in Maple Ridge, BC?

For Online Remote Beauty Customer Service jobs in Maple Ridge, BC, the most frequently searched job titles are:

What job categories do people searching Online Remote Beauty Customer Service jobs in Maple Ridge, BC look for?

The top searched job categories for Online Remote Beauty Customer Service jobs in Maple Ridge, BC are:

What cities near Maple Ridge, BC are hiring for Online Remote Beauty Customer Service jobs?

Cities near Maple Ridge, BC with the most Online Remote Beauty Customer Service job openings:

REMOTE Bilingual French/English Customer Service Agent Quebec Area

Contact Centre Growth Corp Inc

Vancouver, BC โ€ข Remote

CA$19.50/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 3 days ago


Job description

                                  REMOTE Bilingual French/English Customer Service Agent
Job Type: Full Time – Work from Home
Required Availability: Monday to Sunday 7:00am to 10:00pm CST
Location: Currently, this position may be performed only in the following provinces/territories: AB, BC, MB, NB, NL, ON, QC, PE and SK.
Salary: $19.50 Hourly CAD


Short Description:
Making a difference is at the heart of everything we do. Whether we are raising funds for a child’s operation, supporting abandoned animals, making sure someone can find a warm place to go, or feeding the hungry; Our Customer Service Agents are responsible for delivery great customer service by managing inbound calls effectively and efficiently. A significant portion of our client base consists of religious organizations/charities. Agents are required to handle calls regarding [donations/doctrine/services] for these specific groups


AnswerNet Offers Great Benefits:
• On-going training and development to ensure your success
• Virtual paid training
• Paid time off
• Comprehensive benefits package (medical, vision and dental)
• Employee Assistance Program
• RRSP program options
• Short and Long-Term Disability options
• Internal career advancement opportunities

Your Qualifications:
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Agent (Remote) role include:
• The ability to speak/write fluently in French and English
• A high school diploma or GED
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Submit to and pass a criminal background check
• Strong computer navigation skills and PC knowledge
• Minimum typing speed of 25wpm
• A quiet, distraction-free environment to work from in your home
• PC/Laptop with at least Windows 11 (Apple/Mac products, Chromebooks and tablets are not compatible), 16 GB RAM, intel CORE i5 processor or higher, 250 GB SSD
• High Speed internet with Ethernet cable (no wireless/hotspots or satellite) Upload 100 mbsp and 30 mbsp Downloads speeds
• Preference to 2 monitors or 1 large screen
• Noise cancelling USB -connected Headset
• Webcam
• Smartphone

Key Responsibilities:
• Answer inbound customer calls in a professional and courteous manner.
• Support email inquiries and chatrooms.
• Provide timely and accurate information regarding products and services.
• Document customer interactions and feedback in the system.
• Follow company procedures and escalate complex issues when necessary.
• The ability to navigate multiple software platforms and websites concurrently. You don’t need to be a tech genius. You do need to be comfortable working quickly and accurately in a fully digital environment.
• Meet daily performance metrics and call handling targets.