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Online Program Assistant Jobs in Florida (NOW HIRING)

WestCare

Program Assistant (52207)

Saint Petersburg, FL · On-site

$19 - $21/hr

Program Assistant Saint Petersburg - 2510 Central - Saint Petersburg, FL 33712 Salary Range $19.00 - $21.00 Hourly Position Type Full Time Education Level High School Category Admin - Clerical ...

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Online Program Assistant information

What does an online program assistant do?

An Online Program Assistant supports the coordination and delivery of virtual courses, workshops, or training programs. Their responsibilities usually include managing online platforms, providing technical support to participants, assisting instructors, handling communications, and maintaining program records. They help ensure that online sessions run smoothly and that participants have the resources and information they need. Additionally, they may assist with scheduling, troubleshooting technical issues, and gathering feedback to improve future programs.

How does an online program assistant typically collaborate with instructors and students to ensure smooth course delivery?

Online Program Assistants play a crucial role in supporting both instructors and students by facilitating communication, managing course materials, and troubleshooting technical issues. They often coordinate virtual meetings, assist with learning management systems, and respond to student inquiries to keep the program running efficiently. Collaboration involves regular check-ins with instructors to monitor course progress and address any challenges, ensuring that all participants have a positive and productive online learning experience.

What are the key skills and qualifications needed to thrive as an online program assistant, and why are they important?

To thrive as an Online Program Assistant, you need strong organizational skills, attention to detail, and proficiency in managing administrative tasks, often supported by a relevant associate's or bachelor's degree. Familiarity with learning management systems (LMS), video conferencing platforms, and office productivity software such as Microsoft Office or Google Workspace is typically required. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for providing effective support to students and faculty. These skills ensure smooth operation of online programs, enhance participant experience, and contribute to the overall success of remote education initiatives.

What is the difference between Online Program Assistant vs Online Course Coordinator?

AspectOnline Program AssistantOnline Course Coordinator
CredentialsTypically requires a high school diploma or associate degree; some roles prefer relevant certificationsUsually requires a bachelor's degree, often in education, communications, or related fields
Work EnvironmentRemote or online settings supporting program administrationRemote or online, managing course logistics and instructor coordination
Employer & IndustryEducational institutions, online learning platforms, nonprofitsUniversities, colleges, online education providers
Search & Comparison IntentUnderstanding roles supporting online programsDistinguishing responsibilities in online course management

The Online Program Assistant primarily supports the administrative aspects of online programs, often focusing on student communication and scheduling. The Online Course Coordinator typically manages course logistics, instructor coordination, and content delivery. While both roles work in online education environments, the Program Assistant handles broader program support, whereas the Course Coordinator focuses on specific course operations.

What are the most commonly searched types of Online Program jobs in Florida?

The most popular types of Online Program jobs in Florida are:

What cities in Florida are hiring for Online Program Assistant jobs?

Cities in Florida with the most Online Program Assistant job openings:

Online Program Assistant jobs near you

Program Assistant- Pathways to Opportunity

Goodwill Industries of Southwest Florida

Fort Myers, FL • On-site

$35K - $44K/yr

Full-time

Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Job Title: Program Assistant- Pathways to OpportunityLocation: 5100 Tice Street Fort Myers, FL 33905Employment Type: Full-Time Goodwill Southwest Florida is seeking a Program Assistant to support and assist the Program Supervisor and Program Coordinator in maintaining the overall operations of the Pathways to Opportunity program. The Program Assistant will ensure physical program space meets regulatory standards, maintains organization, and has necessary supplies for participants and staff. The Program Assistant will manage the program front desk, participant attendance, and visitors/volunteer entering the space. The Program Assistant will perform all of the responsibilities and duties of the Program Instructors as needed. Key Responsibilities:Maintains an accurate awareness and good working knowledge of the Developmental Disabilities Medicaid Waiver, Qlarant Standards, the Agency for Persons with Disabilities, applicable Florida Statues, AHCA, and CARF Standards. Complete daily attendance tasks and report attendance issues to Program Supervisor.Assist Program Coordinator with data collection and required reports as assigned.Back up for incident report notifications from program staff, submit reports timely to required team members, and track, file and report internally by specified timeframes. Assist in developing and coordinating quarterly calendars, calendar assessment, class satisfaction surveys, class outlines and curriculum.Monitor completion of case notes.Complete monthly program checks (First Aid, Accessibility, drills, etc.) and order/restock necessary program supplies.Assist with onboarding of new participants.General filing and scanning as assigned.Provide direct service coverage to ensure seamless operation of the program as needed. Maintain order/organization of program site/van and communicate safety issues/concerns.Complete and maintain required trainings under the Developmental Disabilities Medicaid Waiver Handbook and Goodwill Industries of Southwest Florida, Inc. within required timeframe. Qualifications:High school diploma or GED required.Must be at least 18 years old at the time of hire.Certification in CPR, First Aid, Infection Control, and HIV/AIDS or able to be trained.Valid Florida Driver's license, Florida car registration and proof of car insurance is required.Able to lift at least 50lbs.  Why Goodwill?Mission-driven nonprofit organizationCollaborative leadership teamOpportunity to impact and change lives across Southwest Florida Benefits & PerksMedical, dental, vision insurance403(b) retirement planPaid time off (PTO) and paid holidaysEmployee Assistance ProgramEmployee discountsTuition reimbursement
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