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Online Program Assistant Jobs in Florida (NOW HIRING)

The Program Assistant provides administrative and operational support to the Program Manager and staff to ensure the smooth day-to-day functioning of the Mustard Seed Program. This role assists with ...

The Program Assistant provides administrative and operational support to the Program Manager and staff to ensure the smooth day-to-day functioning of the Mustard Seed Program. This role assists with ...

Essential Job Functions Responsibilities of the Program Assistant include but are not limited to: * Maintains and updates housing database records to ensure the accuracy and integrity of program data.

Program Assistant Saint Petersburg - 2510 Central - Saint Petersburg, FL 33712 Overview Salary Range $19.00 - $21.00 Hourly Position Type Full Time Education Level High School Category Nonprofit ...

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Online Program Assistant information

What are the key skills and qualifications needed to thrive as an Online Program Assistant, and why are they important?

To thrive as an Online Program Assistant, you need strong organizational skills, attention to detail, and proficiency in managing administrative tasks, often supported by a relevant associate's or bachelor's degree. Familiarity with learning management systems (LMS), video conferencing platforms, and office productivity software such as Microsoft Office or Google Workspace is typically required. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for providing effective support to students and faculty. These skills ensure smooth operation of online programs, enhance participant experience, and contribute to the overall success of remote education initiatives.

How does an Online Program Assistant typically collaborate with instructors and students to ensure smooth course delivery?

Online Program Assistants play a crucial role in supporting both instructors and students by facilitating communication, managing course materials, and troubleshooting technical issues. They often coordinate virtual meetings, assist with learning management systems, and respond to student inquiries to keep the program running efficiently. Collaboration involves regular check-ins with instructors to monitor course progress and address any challenges, ensuring that all participants have a positive and productive online learning experience.

What does an Online Program Assistant do?

An Online Program Assistant supports the coordination and delivery of virtual courses, workshops, or training programs. Their responsibilities usually include managing online platforms, providing technical support to participants, assisting instructors, handling communications, and maintaining program records. They help ensure that online sessions run smoothly and that participants have the resources and information they need. Additionally, they may assist with scheduling, troubleshooting technical issues, and gathering feedback to improve future programs.

What is the difference between Online Program Assistant vs Online Course Coordinator?

AspectOnline Program AssistantOnline Course Coordinator
CredentialsTypically requires a high school diploma or associate degree; some roles prefer relevant certificationsUsually requires a bachelor's degree, often in education, communications, or related fields
Work EnvironmentRemote or online settings supporting program administrationRemote or online, managing course logistics and instructor coordination
Employer & IndustryEducational institutions, online learning platforms, nonprofitsUniversities, colleges, online education providers
Search & Comparison IntentUnderstanding roles supporting online programsDistinguishing responsibilities in online course management

The Online Program Assistant primarily supports the administrative aspects of online programs, often focusing on student communication and scheduling. The Online Course Coordinator typically manages course logistics, instructor coordination, and content delivery. While both roles work in online education environments, the Program Assistant handles broader program support, whereas the Course Coordinator focuses on specific course operations.

What are the most commonly searched types of Online Program jobs in Florida? The most popular types of Online Program jobs in Florida are:
What cities in Florida are hiring for Online Program Assistant jobs? Cities in Florida with the most Online Program Assistant job openings:
Program Assistant

Program Assistant

Westcare

Saint Petersburg, FL • On-site

$19 - $21/hr

Full-time

Posted 7 days ago


Job description

POSITION SUMMARY:
The Program Assistant provides administrative and operational support to the Program Manager and staff to ensure the smooth day-to-day functioning of the Mustard Seed Program. This role assists with office coordination, client recordkeeping, and program logistics while supporting staff and client needs. The Program Assistant helps maintain an organized, efficient, and client-centered environment and contributes to overall program effectiveness in alignment with WestCare’s mission and standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Provide general administrative/clerical support for the Program Manager, including photocopying, faxing, filing, and maintaining electronic documentation systems.
  • Assist with GulfCoast-Florida program operations and administration.
  • Maintain and approve inventory of all office supplies and cleaning supplies; place all orders for the Mustard Seed program.
  • Assist in developing staff work schedules and assign daily responsibilities to ensure proper coverage for all shifts.
  • Answer incoming calls and distribute messages and mail.
  • Assist with letters of residency and client completion certificates.
  • Attend and take minutes of staff meetings.
  • Maintain accurate client rosters, sign in sheets and discharge logs.
  • Assist in the development and implementation of FARR policies, procedures, and program materials.
  • Assit with new client intake/orientation and data input.
  • Develop and maintain professional and collaborative relationships with all community partners.
  • Establish helping relationships with clients and staff characterized by warmth, respect, genuineness and empathy.
  • Assist in familiarizing clients to the program, including rules, and other pertinent information for client success.
  • Protect client’s rights to privacy and confidentiality in all treatment situations and record keeping.
  • Provide feedback to the Program Manager and Lead Tech regularly.
  • Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
  • Other duties as assigned.
ESSENTIAL QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Excellent written and verbal communication skills.
  • Ability to handle multiple projects simultaneously.
  • Excellent communication skills.
  • Attention to detail.
  • Ability to exercise good judgment and discretion.
  • Ability to work well in a team environment.
  • Superior organizational skills.
  • Extremely strong computer skills, to encompass all Microsoft Office applications.
  • Adherence to the highest standard of ethical conduct.
  • Professional appearance and demeanor.
  • During your tenure with WestCare, there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.
EDUCATION and/or EXPERIENCE:
  • High School Diploma required.
  • 1 year of administrative experience required.
  • 2+ years of administrative experience preferred.
  • Experience working in a residential substance abuse setting strongly preferred.  
WORKING CONDITIONS:
  • Residential, recovery residence setting.
  • A minimum of 40 hours per week are expected but significantly more hours will be required from time to time.  Completion of job duties may require working before and after normal working hours.  Regular attendance is required.  Being able to work as many hours as is necessary to complete job tasks is a required and essential duty of this position.