1

Online Patient Companion Jobs in Racine, WI (NOW HIRING)

Online and in-person education and training * Recognition through the ACE Awards WHAT MAKES YOU A ... Patient, kind, and have a heart for working with senior adults * HCA registered (We will help you ...

Online Patient Companion information

See Racine, WI salary details

$8

$14

$19

How much do online patient companion jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for online patient companion in Racine, WI is $14.34, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $16.68 per hour, depending on experience, location, and employer.

What is an online patient companion?

An Online Patient Companion is a professional who provides virtual support and companionship to patients, often those who are elderly, chronically ill, or recovering from surgery. They interact with patients through video calls, phone calls, or messaging to offer emotional support, monitor well-being, remind them about medication, and help with non-medical tasks. While they do not provide medical care, their presence can help reduce feelings of isolation and improve overall well-being for patients who may be homebound or in need of extra support.

What are some common challenges faced by online patient companions, and how can they effectively address them?

Online Patient Companions often encounter challenges such as building rapport with patients virtually, managing diverse patient needs, and responding to emergencies remotely. To address these, companions should prioritize clear communication, maintain consistent check-ins, and develop a strong understanding of online monitoring tools and protocols. Collaborating closely with healthcare teams and following established guidelines helps ensure patient safety and a supportive environment, even from a distance.

What are the key skills and qualifications needed to thrive as an online patient companion, and why are they important?

To thrive as an Online Patient Companion, you need strong interpersonal skills, basic healthcare knowledge, and often a high school diploma or relevant caregiving certification. Familiarity with telehealth platforms, secure messaging systems, and electronic documentation tools is typically required. Compassion, active listening, and patience are vital soft skills for building trust and offering emotional support to patients remotely. These skills ensure effective virtual engagement, patient well-being, and reliable communication within healthcare teams.

What is the difference between Online Patient Companion vs Medical Customer Service Representative?

AspectOnline Patient CompanionMedical Customer Service Representative
Required CredentialsHigh school diploma; healthcare knowledgeHigh school diploma; customer service skills
Work EnvironmentRemote, healthcare-relatedCall centers, healthcare companies
Employer & IndustryHospitals, clinics, telehealth servicesHealth insurance, medical providers
Common Search & ComparisonPatient support, healthcare assistanceCustomer service, medical support

The Online Patient Companion role focuses on providing remote support and guidance to patients, often requiring healthcare knowledge. In contrast, Medical Customer Service Representatives handle inquiries related to billing, appointments, and insurance, primarily in call center environments. Both roles serve the healthcare industry but differ in their primary functions and skill sets.

What are popular job titles related to Online Patient Companion jobs in Racine, WI?

For Online Patient Companion jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Online Patient Companion jobs in Racine, WI look for?

The top searched job categories for Online Patient Companion jobs in Racine, WI are:

Infographic showing various Online Patient Companion job openings in Racine, WI as of June 2026, with employment types broken down into 32% Full Time, 65% Part Time, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $29,833 per year, or $14.3 per hour.

CNA / CBRF Caregiver - Flexible Schedule | $16-$18/hr

2nd Family

West Allis, WI

$16 - $18/hr

Other

Re-posted 28 days ago


Job description

2ndFamily - Milwaukee

Part‑Time Caregiver / CNA – In‑Home Care

Compensation Rate: $16/hr. - $18/hr.

Job Type: Part‑Time with Flexible Shifts

Setting: In‑Home Care

Service Area: Wauwatosa, Menomonee Falls, Brown Deer, West Allis, and nearby Milwaukee-area communities

Travel: Local travel between client homes may be required

Shift Availability: Weekday mornings, afternoons, evenings, and weekend shifts may be available

Supervisor: Registered Nurse / Director of Nursing

Job Summary

Join 2nd Family Milwaukee as a compassionate and dependable Part-Time Caregiver (CNA preferred) and help older adults remain safe, comfortable, and independent at home. In this role, you will provide personal care, companion care, mobility support, and help with activities of daily living (ADLs) under the supervision of a Registered Nurse in a respectful, one-on-one setting.

Why Join 2nd Family

At 2nd Family, we believe great care starts with valuing the people who provide it. We offer a supportive, relationship-centered environment where caregivers receive guidance from experienced nursing leadership, clear care plans, flexible scheduling, and the chance to build strong connections with clients and families. As a 2nd Family caregiver, you're not just an employee — you're part of our family.

Responsibilities

  • Provide personal care assistance with activities of daily living (ADLs) including bathing, grooming, dressing, toileting, and feeding
  • Assist with mobility, transfers, walking, and basic patient support
  • Perform light housekeeping and meal preparation
  • Provide medication reminders (no medication administration)
  • Take and document vital signs as assigned

·      Provide elder care and companion care in a safe home environment

·      Follow care plans, infection control, and safety guidelines

·      Respect client rights, dignity, and confidentiality

Schedule / Perks

·      Flexible part-time scheduling

·      Free online continuing education courses

·      Supportive supervision from a Registered Nurse / Director of Nursing

·      Easy-to-use scheduling and care coordination tools

·      Consistent one-on-one care with clients in the home

·      Referral bonus program

·      On demand pay

·      Mileage reimbursement

Qualifications

·      High School Diploma or GED

·      CNA certification preferred (Certified Nursing Assistant)

·      Experience in caregiving, home care, or patient care preferred

·      CPR certification preferred or willingness to obtain

·      Valid driver’s license, reliable transportation, and insurance

·      Compassionate, reliable, and able to work independently

About 2nd Family

2nd Family is a family-owned, non-medical home care company known for treating every client like family. We focus on respectful, dependable in-home support that helps clients maintain dignity, independence, and quality of life in the communities we serve.

Apply today if you are a compassionate caregiver seeking flexible part-time work, supportive leadership, and the chance to make a meaningful difference for Milwaukee-area families.