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Online Patient Companion Jobs (NOW HIRING)

BHMC

Patient Companion/Observer

Fort Lauderdale, FL · On-site

Provides direct observation and companionship to an assigned patient. Provides a safe environment ... Basic Life Support * Violence Prevention Training Visit us online at www.BrowardHealth.org or ...

Bhip

Patient Companion/Observer

Fort Lauderdale, FL · On-site

Provides direct observation and companionship to an assigned patient. Provides a safe environment ... Basic Life Support * Violence Prevention Training Visit us online at www.BrowardHealth.org or ...

BELLIN

Service Associate | Nursing Services

Green Bay, WI · On-site

$15.25 - $20.50/hr

The Patient Support and Monitoring Associate provides compassionate companionship and safety ... Access to online continuing education for career growth * Empowerment: Shape your work environment ...

Bellin

Service Associate | Nursing Services

Green Bay, WI · On-site

$15.25 - $20.50/hr

The Patient Support and Monitoring Associate provides compassionate companionship and safety ... Access to online continuing education for career growth * Empowerment: Shape your work environment ...

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Online Patient Companion information

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How much do online patient companion jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for online patient companion in the United States is $15.30, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $17.79 per hour, depending on experience, location, and employer.

What is an online patient companion?

An Online Patient Companion is a professional who provides virtual support and companionship to patients, often those who are elderly, chronically ill, or recovering from surgery. They interact with patients through video calls, phone calls, or messaging to offer emotional support, monitor well-being, remind them about medication, and help with non-medical tasks. While they do not provide medical care, their presence can help reduce feelings of isolation and improve overall well-being for patients who may be homebound or in need of extra support.

What are some common challenges faced by online patient companions, and how can they effectively address them?

Online Patient Companions often encounter challenges such as building rapport with patients virtually, managing diverse patient needs, and responding to emergencies remotely. To address these, companions should prioritize clear communication, maintain consistent check-ins, and develop a strong understanding of online monitoring tools and protocols. Collaborating closely with healthcare teams and following established guidelines helps ensure patient safety and a supportive environment, even from a distance.

What are the key skills and qualifications needed to thrive as an online patient companion, and why are they important?

To thrive as an Online Patient Companion, you need strong interpersonal skills, basic healthcare knowledge, and often a high school diploma or relevant caregiving certification. Familiarity with telehealth platforms, secure messaging systems, and electronic documentation tools is typically required. Compassion, active listening, and patience are vital soft skills for building trust and offering emotional support to patients remotely. These skills ensure effective virtual engagement, patient well-being, and reliable communication within healthcare teams.

What is the difference between Online Patient Companion vs Medical Customer Service Representative?

AspectOnline Patient CompanionMedical Customer Service Representative
Required CredentialsHigh school diploma; healthcare knowledgeHigh school diploma; customer service skills
Work EnvironmentRemote, healthcare-relatedCall centers, healthcare companies
Employer & IndustryHospitals, clinics, telehealth servicesHealth insurance, medical providers
Common Search & ComparisonPatient support, healthcare assistanceCustomer service, medical support

The Online Patient Companion role focuses on providing remote support and guidance to patients, often requiring healthcare knowledge. In contrast, Medical Customer Service Representatives handle inquiries related to billing, appointments, and insurance, primarily in call center environments. Both roles serve the healthcare industry but differ in their primary functions and skill sets.

More about Online Patient Companion jobs

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Cities with the most Online Patient Companion job openings:

What are the most commonly searched types of Patient Companion jobs?

The most popular types of Patient Companion jobs are:

What states have the most Online Patient Companion jobs?

States with the most job openings for Online Patient Companion jobs include:

What job categories do people searching Online Patient Companion jobs look for?

The top searched job categories for Online Patient Companion jobs are:

Online Patient Companion jobs near you
Infographic showing various Online Patient Companion job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 68% Full Time, 19% Part Time, and 9% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,816 per year, or $15.3 per hour.

PATIENT COMPANION - FLOATS

Aultman Health Foundation

Alliance, OH • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Posting dates for internal transfers:
August 5, 2026, through August 7, 2026
 

BASIC FUNCTION:

The primary purpose of the Companion Care Support Personnel is to focus on the safety of the patient and communicate safety needs to the nursing staff.  Companions will function within the scope of their current job position.

JOB DUTIES:

  1. Provide safe environment for patients.
  2. Monitor patient from an arm’s length distance.
  3. Document on companion care flow sheet and report to nurse.
  4. Monitor patient’s needs for toileting and nourishment and notify appropriate staff.
  5. Redirect patient and engage in diversional activities.
  6. Assistance with activities of daily living (ADLs) as directed by the plan of care within scope of practice.
  7. Keep the room neat and orderly.
  8. Lunch periods and breaks are coordinated with other staff to maintain adequate companion coverage.
  9. Understands and adheres to policies and regulations.
  10. Assist nursing to provide a safe environment for patients by visually monitoring patient and communicating any observed needs or changes in patient’s behavior
  11. Accompany patient on all hospital transfers
  12. Responsible for checking emails and online learning assignments (Relias) on a regular basis.
  13. All other duties as assigned.

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all the work requirements that may be inherent in the position.

AGE-APPROPRIATE CARE:

Colleague has been instructed in providing customer service and on interacting with age groups as related to the department's general client population: including use of appropriate interventions, communication, and skills to match the age and/or abilities of the patient/family.

HEALTH CARING STANDARDS / VALUES:

  • Greet customers, visitors, and Colleagues immediately with a smile, warm greeting, and introduction, calling them by name if possible.
  • Exceed the expected and anticipate the unexpected by asking, “Is there anything else I or a fellow Colleague can do for you?”
  • Always provide a comforting, timely, caring departure or discharge, and always say thanks for allowing us to serve.
  • Integrity, openness, and fairness in all you do
  • Teamwork
  • Pride in Department 
  • Individual creativity and Innovation
  • Compassion and caring
  • Maintain department and hospital standards and policies.

EDUCATION, TRAINING & EXPERIENCE:

  • High school graduate, or equivalent, with ability to read and write.  Ability to comprehend basic medical terminology. 
  • Age 18 or older.
  • Receive CIDE education within 3 months of hire/transfer and maintain annual competency.
  • Must be computer literate to complete task(s) as required.

SKILLS REQUIRED:

Good physical and mental health, able to relate to patients, hospital staff and visitors; able to work efficiently under pressure.

Display kind, caring communications with patient and colleagues

PHYSICAL REQUIREMENTS:

  • Able to stand/walk/sit for up to 7.5 hours per shift.
  • Able to bend to reach items on floor, bedside level; and stretch to reach over a bed.
  • Able to lift 10 lbs. intermittently, unassisted.
  • Ability to see clearly and hear normal speaking voices.
  • Able to communicate verbally in person and by telephone with a clear concise speech.
  • Dexterity to write legibly.
  • Have a neat and clean appearance.

RESPONSIBLE TO:

Department Manager

This description is intended to describe the essential job duties and the essential requirements for the performance of this job.

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