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Online Inbound Call Center Jobs in Springfield, OH

Call Center Representative

Dayton, OH · On-site

$15.50 - $19.50/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Call Center Representative

Dayton, OH · On-site

$15.50 - $19.50/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Call Center Agent

Dayton, OH · On-site

$3.8K - $4.5K/hr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide ... Handle inbound and outbound customer calls professionally. * Assist customers with questions ...

Call Center Representative

Dayton, OH · On-site

$32K - $37K/yr

Call Center Representative At Elevare Branding, we believe that every customer interaction is an ... Handle inbound and outbound customer calls in a professional manner. * Provide accurate information ...

Call Center Agent

Kettering, OH · On-site

$13.25 - $17.50/hr

... online scheduling. * Obtain and enter accurate demographic information. * Escalate concerns as ... Call center experience and web-based scheduling are a plus. * Ability to communicate effectively on ...

Call Center Agent

Kettering, OH · On-site

$13.25 - $17.50/hr

... online scheduling. * Obtain and enter accurate demographic information. * Escalate concerns as ... Call center experience and web-based scheduling are a plus. * Ability to communicate effectively on ...

Call Center Agent

Kettering, OH · On-site

$13.25 - $17.50/hr

... online scheduling. * Obtain and enter accurate demographic information. * Escalate concerns as ... Call center experience and web-based scheduling are a plus. * Ability to communicate effectively on ...

Call Center Representative

Dayton, OH · On-site

$32K - $37K/yr

Elevare Branding is seeking a professional and customer-focused Call Center Representative to join ... Handle inbound and outbound customer calls in a professional manner. * Provide accurate information ...

Call Center Representative

Dayton, OH · On-site

$32K - $37K/yr

Elevare Branding is seeking a professional and customer-focused Call Center Representative to join ... Handle inbound and outbound customer calls in a professional manner. * Provide accurate information ...

Call Center Agent Association Services Office Dayton, OH $13.50-$16.20/Hour Full-Time/Non-Exempt *This position requires an in-office presence and is not remote.* Position Summary: Provides an ...

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Online Inbound Call Center information

See Springfield, OH salary details

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How much do online inbound call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for online inbound call center in Springfield, OH is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $16.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the online inbound call center position?

To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.

What is an online inbound call center?

An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.

What does an online inbound call center do?

An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.

What are the most commonly searched types of Inbound Call Center jobs in Springfield, OH? The most popular types of Inbound Call Center jobs in Springfield, OH are:
What are popular job titles related to Online Inbound Call Center jobs in Springfield, OH? For Online Inbound Call Center jobs in Springfield, OH, the most frequently searched job titles are:
What cities near Springfield, OH are hiring for Online Inbound Call Center jobs? Cities near Springfield, OH with the most Online Inbound Call Center job openings:
Infographic showing various Online Inbound Call Center job openings in Springfield, OH as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,472 per year, or $15.6 per hour.

Call Center Representative

Biz Voice Boost

Dayton, OH • On-site

$15.50 - $19.50/hr

Other

Medical, Dental, Vision, PTO

Posted 4 days ago


Job description

Job Description: We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA. This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Responsibilities

  • Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
  • Provide clear, accurate, and timely information about company services and processes.
  • Handle a high volume of calls while maintaining professionalism and efficiency.
  • Document customer interactions and update records in internal systems.
  • Escalate complex issues to the appropriate department when necessary.
  • Follow up with customers to ensure resolution and satisfaction.

Qualifications:
Qualifications

  • Qualifications:
  • High School Diploma or equivalent (required).
  • Strong verbal communication and active listening skills.
  • Excellent problem-solving abilities and attention to detail.
  • Basic computer proficiency, including Microsoft Office and call center systems.
  • Ability to multitask and remain calm in a fast-paced environment.

Additional Information

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for professional development and advancement