Meridian, MS · On-site
$19/hr
Accountable for consistently meeting individual performance metrics including call handling and call quality expectations Business Acumen: * Must be able to work in an 24/7 working environment, where ...
Meridian, MS · On-site
$19/hr
Accountable for consistently meeting individual performance metrics including call handling and call quality expectations Business Acumen: * Must be able to work in an 24/7 working environment, where ...
Meridian, MS · On-site
$15.75 - $21.25/hr
TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your ...
Meridian, MS · On-site
$15.75 - $21.25/hr
TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your ...
$15.75 - $21.25/hr
TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your ...
$15.75 - $21.25/hr
TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your ...
$15.75 - $21.25/hr
TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your ...
Quick apply
$15.75 - $21.25/hr
TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your ...
Meridian, MS · On-site
$15.75 - $21.25/hr
TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your ...
Meridian, MS · On-site
$15.75 - $21.25/hr
TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your ...
Meridian, MS · On-site
$15.75 - $21.25/hr
TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your ...
Meridian, MS · On-site
$15.75 - $21.25/hr
TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your ...
$12.50 - $13.42
4% of jobs
$13.42 - $14.34
9% of jobs
$14.34 - $15.26
11% of jobs
$15.30 is the 25th percentile. Wages below this are outliers.
$15.26 - $16.18
19% of jobs
The median wage is $16.48 / hr.
$16.18 - $17.11
21% of jobs
$17.96 is the 75th percentile. Wages above this are outliers.
$17.11 - $18.03
12% of jobs
$18.03 - $18.95
15% of jobs
$18.95 - $19.87
5% of jobs
$19.87 - $20.79
3% of jobs
$20.79 - $21.71
0% of jobs
$21.71 - $22.64
1% of jobs
$12
$17
$22
To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.
An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.
An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.
$19/hr
Other
Re-posted 3 days ago
Sourced by ZipRecruiter
Electrical equipment, appliance, and component manufacturing
11 - 50 Employees
Sarasota, FL, US
1979
