Columbus, MS · On-site
$15.75 - $19.50/hr
... with Online Banking, Debit Cards, and other account related questions. * Other duties may be ... Call Center Team Lead. EDUCATION/ EXPERIENCE/ SKILLS: * Experience in direct customer service.
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Columbus, MS · On-site
$15.75 - $19.50/hr
... with Online Banking, Debit Cards, and other account related questions. * Other duties may be ... Call Center Team Lead. EDUCATION/ EXPERIENCE/ SKILLS: * Experience in direct customer service.
Columbus, MS · Remote
$14/hr
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...
Quick apply
Columbus, MS · Remote
$14/hr
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...
Columbus, MS · On-site
$15.25 - $19.50/hr
We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information ...
Columbus, MS · On-site
$15.25 - $19.50/hr
We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information ...
Columbus, MS · On-site
$15.25 - $19.50/hr
We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information ...
Columbus, MS · On-site
$15.25 - $19.50/hr
We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information ...
Columbus, MS · On-site
$14/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... We are looking for Inbound Sales Representatives to support a variety of projects while ...
Quick apply
Columbus, MS · On-site
$14/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... We are looking for Inbound Sales Representatives to support a variety of projects while ...
... call center footprint and operations that extend across multiple countries. We deliver Customer ... We are looking for Inbound Sales Representatives to support a variety of projects while ...
... call center footprint and operations that extend across multiple countries. We deliver Customer ... We are looking for Inbound Sales Representatives to support a variety of projects while ...
... call center footprint and operations that extend across multiple countries. We deliver Customer ... We are looking for Inbound Sales Representatives to support a variety of projects while ...
... call center footprint and operations that extend across multiple countries. We deliver Customer ... We are looking for Inbound Sales Representatives to support a variety of projects while ...
West Point, MS · On-site
$12 - $16/hr
Maintenance and scheduling of online presence involving social media, search engines, websites, and ... Call center experience is beneficial. * Must be able to multitask multiple screens at once. * Be ...
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West Point, MS · On-site
$12 - $16/hr
Maintenance and scheduling of online presence involving social media, search engines, websites, and ... Call center experience is beneficial. * Must be able to multitask multiple screens at once. * Be ...
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Utilize ...
Quick apply
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Utilize ...
Starkville, MS · On-site
$200K - $300K/yr
... online) to keep your skills and knowledge up to date * A cutting-edge surgical training center to ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...
Starkville, MS · On-site
$200K - $300K/yr
... online) to keep your skills and knowledge up to date * A cutting-edge surgical training center to ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...
Columbus, MS · On-site
$200K - $300K/yr
... online) to keep your skills and knowledge up to date * A cutting-edge surgical training center to ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...
Columbus, MS · On-site
$200K - $300K/yr
... online) to keep your skills and knowledge up to date * A cutting-edge surgical training center to ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...
$200K - $300K/yr
Unlimited access to free continuing education (live and online) to keep your skills and knowledge ... call center, learning and development, plus so much more *Source: ADA Health Policy ...
$200K - $300K/yr
Unlimited access to free continuing education (live and online) to keep your skills and knowledge ... call center, learning and development, plus so much more *Source: ADA Health Policy ...
$200K - $300K/yr
Unlimited access to free continuing education (live and online) to keep your skills and knowledge ... call center, learning and development, plus so much more *Source: ADA Health Policy ...
$200K - $300K/yr
Unlimited access to free continuing education (live and online) to keep your skills and knowledge ... call center, learning and development, plus so much more *Source: ADA Health Policy ...
Columbus, MS · On-site
$200K - $300K/yr
... online) to keep your skills and knowledge up to date * A cutting-edge surgical training center to ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...
Columbus, MS · On-site
$200K - $300K/yr
... online) to keep your skills and knowledge up to date * A cutting-edge surgical training center to ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...
$200K - $300K/yr
Unlimited access to free continuing education (live and online) to keep your skills and knowledge ... call center, learning and development, plus so much more *Source: ADA Health Policy ...
$200K - $300K/yr
Unlimited access to free continuing education (live and online) to keep your skills and knowledge ... call center, learning and development, plus so much more *Source: ADA Health Policy ...
Starkville, MS · On-site
$200K - $300K/yr
... online) to keep your skills and knowledge up to date * A cutting-edge surgical training center to ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...
Starkville, MS · On-site
$200K - $300K/yr
... online) to keep your skills and knowledge up to date * A cutting-edge surgical training center to ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...
$200K - $300K/yr
Unlimited access to free continuing education (live and online) to keep your skills and knowledge ... call center, learning and development, plus so much more *Source: ADA Health Policy ...
$200K - $300K/yr
Unlimited access to free continuing education (live and online) to keep your skills and knowledge ... call center, learning and development, plus so much more *Source: ADA Health Policy ...
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Utilize ...
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Utilize ...
$14.75 - $19.50/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Utilize ...
$14.75 - $19.50/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Utilize ...
Columbus, MS · Remote
$14/hr
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...
Quick apply
Columbus, MS · Remote
$14/hr
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...
$12.45 - $13.37
4% of jobs
$13.37 - $14.29
9% of jobs
$14.29 - $15.20
11% of jobs
$15.24 is the 25th percentile. Wages below this are outliers.
$15.20 - $16.12
19% of jobs
The median wage is $16.42 / hr.
$16.12 - $17.04
21% of jobs
$17.90 is the 75th percentile. Wages above this are outliers.
$17.04 - $17.96
12% of jobs
$17.96 - $18.88
15% of jobs
$18.88 - $19.80
5% of jobs
$19.80 - $20.71
3% of jobs
$20.71 - $21.63
0% of jobs
$21.63 - $22.55
1% of jobs
$12
$16
$22
To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.
An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.
An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.
$15.75 - $19.50/hr
Full-time
Re-posted 28 days ago
BASIC PURPOSE OF POSITION:
To provide both internal and external assistance and excellent service to customers and employees through a Call Center Environment.
DUTIES OF POSITION:
EDUCATION/ EXPERIENCE/ SKILLS:
EOE, including disability/vets
Sourced by ZipRecruiter
Commercial banking
201 - 500 Employees
Macon, MS, US
1888
