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Online Inbound Call Center Jobs in Meridian, MS (NOW HIRING)

iQuor

Customer Care Agent - Onsite Meridian, MS

Meridian, MS · On-site

$15.25 - $20.25/hr

The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will ...

New

Toyota of Meridian

Service BDC Representative

Meridian, MS · On-site

$15.25 - $19.50/hr

Customer service, call center, hospitality, or dealership experience is a plus-but we will train the right person. Performance Expectations Successful team members consistently: * Make 100+ outbound ...

Salute Inc.

Multi Skilled Operator

Meridian, MS · On-site

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions ...

NSC

Recruiter

Meridian, MS · On-site

Interacts with customers via telephone, email, online chat, or in person to provide support and ... Minimum Experience Requirements * 1-3 years of recruiting, sales, or call center experience * 1+ ...

Liveops

Remote Customer Service Agent

Meridian, MS · Remote

$15.25 - $20.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Tower Loan

Customer Service Representative

Meridian, MS · On-site

$15.75 - $21.25/hr

You are the center to what we do. We would love to have you here! At Tower Loan, our Customer ... and online. We are committed to serving our communities, fostering a culture of growth and ...

Tower Loan

Customer Service Representative

Meridian, MS · On-site

$15.75 - $21.25/hr

You are the center to what we do. We would love to have you here! At Tower Loan, our Customer ... and online. We are committed to serving our communities, fostering a culture of growth and ...

Towerloan

Customer Service Representative

Meridian, MS

$15.75 - $21.25/hr

You are the center to what we do. We would love to have you here! At Tower Loan, our Customer ... and online. We are committed to serving our communities, fostering a culture of growth and ...

Towerloan

Customer Service Representative

Meridian, MS

$15.75 - $21.25/hr

You are the center to what we do. We would love to have you here! At Tower Loan, our Customer ... and online. We are committed to serving our communities, fostering a culture of growth and ...

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All JobsOnline Inbound Call Center JobsOnline Inbound Call Center Jobs in Meridian, MS

Online Inbound Call Center information

See Meridian, MS salary details

$12

$17

$22

How much do online inbound call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for online inbound call center in Meridian, MS is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $17.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the online inbound call center position?

To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.

What is an online inbound call center?

An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.

What does an online inbound call center do?

An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.

What are the most commonly searched types of Inbound Call Center jobs in Meridian, MS? The most popular types of Inbound Call Center jobs in Meridian, MS are:
What are popular job titles related to Online Inbound Call Center jobs in Meridian, MS? For Online Inbound Call Center jobs in Meridian, MS, the most frequently searched job titles are:
What job categories do people searching Online Inbound Call Center jobs in Meridian, MS look for? The top searched job categories for Online Inbound Call Center jobs in Meridian, MS are:
What cities near Meridian, MS are hiring for Online Inbound Call Center jobs? Cities near Meridian, MS with the most Online Inbound Call Center job openings:
Online Inbound Call Center jobs near you
Infographic showing various Online Inbound Call Center job openings in Meridian, MS as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,362 per year, or $17 per hour.

CALL CENTER SUPERVISOR-CALL CENTER -CRDE (FULL-TIME/VARIES)

Choctaw Resort Development Enterprise

Choctaw, MS • On-site

Full-time

Re-posted 11 days ago

Job description

Responsible for the successful overall management of the Call Center, to ensure that phone calls are answered and connected in a timely manner, and that accurate general information is available and offered to callers.
Pearl River Resort Associates are required, on a continual basis to...
Adhere to any and all company and departmental policies, practices and procedures.
Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.
Maintain a professional departmental, company and community reputation.
  • Maintains appropriate staffing levels in the department, by interviewing, selecting, training, scheduling, evaluating, promoting, disciplining and terminating Associates, as needed.
  • Supervises the activities of all associates in the department, to ensure prompt, efficient service is given in receiving and distributing calls, paging, and messages.
  • Responsible for assisting in the overall management of areas and assisting where needed.
  • Ensure adherence to, standard operating procedures (SOP's) and quality standards are met, while still exceeding the guest's expectation. Evaluate and modify as needed.
  • Trains, directs and supervises the day to day activities of the Call Center associates.
  • Effectively resolves problems within the department, as well as minor guest conflicts/complaints, in a fair and equitable manner.
  • Assists with phone repairs, ordering of equipment, moves and changes, as necessary; assures that all equipment functions properly; advises staff of any technical problems with systems on property.
  • Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
  • Leads by setting a positive example to all Associates.
  • Responsible for maintaining a consistent, regular attendance record.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
SUPERVISORY RESPONSIBILITIES:
Directly supervises the daily activities of the Call Center staff on assigned shift.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training Associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining Associates; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
AGE and GAMING:
21 years of age or above.
Gaming property - Must be able to obtain and maintain a gaming license issued by the Choctaw Gaming Commission.
EDUCATION and/or EXPERIENCE:
High School Diploma or GED is required. One (1) year experience in Reservation/Call Center/PBX environment is required. One (1) year supervisory or management experience in a large scale resort environment is preferred.
TESTING:
Must score a minimum of 30 WPM, with an accuracy rating of 85% or better on the Keyboarding test, 3000 KPH on Data Entry and required to take Excel Test (no minimum score). Must take the required testing identified for this position.
SPECIAL QUALIFICATIONS:
Must have working knowledge of CMS, LMS, & Synkros property systems.
LANGUAGE SKILLS:
Ability to read and comprehend simple instructions and correspondence. Ability to write basic instructions and correspondence. Ability to effectively present information in one-on-one and small group situations.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY:
Ability to apply commonsense reasoning to a variety of situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by the Associate to successfully perform the essential functions of this job.
Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, standing/walking 75% of shift, and sit for short durations 25% of the shift. Bending, stooping and stretching of arms during assigned shift. Push or pull service carts weighing approximately twenty (20) to thirty (30) pounds to their assigned storage or working areas.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke.
Due to the unpredictable nature of the hospitality/entertainment industry, Associates must be able to work varying-schedules to reflect the business needs of the property.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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