Lawrence, KS · On-site
Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service ... In this role, you will handle inbound interactions for major brands, assisting customers with ...
Quick apply
Lawrence, KS · On-site
Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service ... In this role, you will handle inbound interactions for major brands, assisting customers with ...
Lawrence, KS · On-site
Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service ... In this role, you will handle inbound interactions for major brands, assisting customers with ...
Lawrence, KS · On-site
Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service ... In this role, you will handle inbound interactions for major brands, assisting customers with ...
Topeka, KS · On-site +1
$11 - $12/hr
Remote Customer Service Representative (Call Center) - Kansas Residents Only Work From Home | Full-Time | Inbound Call Center | $11hr starting, increases to $12hr after 90 days | Paid Training ...
Topeka, KS · On-site +1
$11 - $12/hr
Remote Customer Service Representative (Call Center) - Kansas Residents Only Work From Home | Full-Time | Inbound Call Center | $11hr starting, increases to $12hr after 90 days | Paid Training ...
Topeka, KS · Remote
$12/hr
Remote Customer Service Representative (Call Center) - Kansas Residents Only Work From Home | Full-Time | Inbound Call Center | $11hr starting, increases to $12hr after 90 days | Paid Training ...
Topeka, KS · Remote
$12/hr
Remote Customer Service Representative (Call Center) - Kansas Residents Only Work From Home | Full-Time | Inbound Call Center | $11hr starting, increases to $12hr after 90 days | Paid Training ...
Wichita, KS · On-site
$14.25 - $18/hr
Answering inbound calls from clients and making outbound calls to clients, * Greeting and assisting ... Call Center Representatives at Parmele Disability Advocates possess a high level of attention to ...
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Wichita, KS · On-site
$14.25 - $18/hr
Answering inbound calls from clients and making outbound calls to clients, * Greeting and assisting ... Call Center Representatives at Parmele Disability Advocates possess a high level of attention to ...
$7.25 - $14/hr
Join our team as a Call Center Representative. To be considered for this role, you must complete a ... Answer inbound calls and respond to customer inquiries. * Provide accurate information regarding ...
Quick apply
$7.25 - $14/hr
Join our team as a Call Center Representative. To be considered for this role, you must complete a ... Answer inbound calls and respond to customer inquiries. * Provide accurate information regarding ...
$11 - $14/hr
Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ... We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound ...
$11 - $14/hr
Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ... We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound ...
Wichita, KS · On-site
$11 - $14/hr
We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make ...
Wichita, KS · On-site
$11 - $14/hr
We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make ...
We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make ...
We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make ...
$12 - $15/hr
No prior call center experience required! We welcome candidates from all customer-facing industries ... Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ...
$12 - $15/hr
No prior call center experience required! We welcome candidates from all customer-facing industries ... Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ...
Wichita, KS · On-site
$11 - $14/hr
No prior call center experience required! We welcome candidates from all customer-facing industries ... Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ...
Wichita, KS · On-site
$11 - $14/hr
No prior call center experience required! We welcome candidates from all customer-facing industries ... Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ...
We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make ...
We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make ...
Wichita, KS · Remote
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. * Coach ...
Wichita, KS · Remote
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. * Coach ...
Wichita, KS · On-site
$30K - $40K/yr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. * Coach ...
Wichita, KS · On-site
$30K - $40K/yr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. * Coach ...
Wichita, KS · Remote
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. * Coach ...
Wichita, KS · Remote
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. * Coach ...
Wichita, KS · On-site
$12 - $15/hr
Join our team as a Call Center Representative. To be considered for this role, you must complete a ... Answer inbound calls and respond to customer inquiries. * Provide accurate information regarding ...
Wichita, KS · On-site
$12 - $15/hr
Join our team as a Call Center Representative. To be considered for this role, you must complete a ... Answer inbound calls and respond to customer inquiries. * Provide accurate information regarding ...
Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives * Responsible for coaching and developing reports on customer service processes and best practices.
Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives * Responsible for coaching and developing reports on customer service processes and best practices.
Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives * Responsible for coaching and developing reports on customer service processes and best practices.
Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives * Responsible for coaching and developing reports on customer service processes and best practices.
Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives * Responsible for coaching and developing reports on customer service processes and best practices.
Quick apply
Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives * Responsible for coaching and developing reports on customer service processes and best practices.
Wichita, KS · On-site
$60K/yr
Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives * Responsible for coaching and developing reports on customer service processes and best practices.
Wichita, KS · On-site
$60K/yr
Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives * Responsible for coaching and developing reports on customer service processes and best practices.
$11.36 - $12.20
4% of jobs
$12.20 - $13.04
9% of jobs
$13.04 - $13.88
11% of jobs
$13.91 is the 25th percentile. Wages below this are outliers.
$13.88 - $14.71
19% of jobs
The median wage is $14.99 / hr.
$14.71 - $15.55
21% of jobs
$16.33 is the 75th percentile. Wages above this are outliers.
$15.55 - $16.39
12% of jobs
$16.39 - $17.23
15% of jobs
$17.23 - $18.07
5% of jobs
$18.07 - $18.91
3% of jobs
$18.91 - $19.74
0% of jobs
$19.74 - $20.58
1% of jobs
$11
$15
$20
To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.
An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.
An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.
Full-time
PTO
Posted 6 days ago
Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more.
Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model.
As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement.
Job DescriptionWe are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.
You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.
This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.
QualificationsHigh school diploma or GED
Must be at least 18 years of age
Authorized to work in the United States
U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
Ability to follow detailed processes and meet performance expectations
Strong communication and active listening skills
Comfortable navigating computer applications and web-based tools
Ability to work independently and remain accountable to schedules
Preferred:
Prior call center or customer service experience
Bilingual (Spanish/English) preferred but not required
Familiarity with phone-based or computer-based support environments
Flexible scheduling options after certification
Paid training following successful client certification
W2 employment structure with payroll, protections, and stability
Paid time off and optional supplemental insurance (Aflac)
Household telehealth access through MDLive
Access to performance-based incentives
Career advancement pathways into support, QA, and leadership roles
All applicant information is kept confidential under EEO guidelines
Please Note:
This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.
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