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Online Document Editing Jobs in Delaware (NOW HIRING)

Potter Anderson & Corroon LLP

Helpdesk Analyst

Wilmington, DE · On-site

$20 - $27.25/hr

... and editing of Helpdesk processes and procedures including Knowledge Base articles. * Analyze ... manuals, on-line vendor knowledge bases, and specification documents. * Knowledge of computer ...

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Online Document Editing information

See Delaware salary details

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$30

$39

How much do online document editing jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for online document editing in Delaware is $30.32, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $36.11 per hour, depending on experience, location, and employer.

What is online document editing?

An Online Document Editing job involves reviewing, revising, and formatting digital documents to improve clarity, grammar, and overall presentation. Editors may work on various types of content, including articles, reports, academic papers, and business documents. The role requires strong language skills, attention to detail, and proficiency with editing tools like Microsoft Word, Google Docs, and PDF editors. Many online document editors work remotely, either as freelancers or for companies requiring content refinement.

What does a typical day look like for someone working in online document editing?

A typical day for an Online Document Editor involves reviewing, proofreading, and editing a variety of digital documents for grammar, clarity, and consistency. Editors might collaborate with writers, project managers, or subject matter experts to clarify content and meet client expectations, often communicating through digital platforms. Many professionals in this role work remotely and must balance multiple projects with varying deadlines, making strong organizational skills important. Over time, experienced editors may advance to senior editorial positions, specialty editing roles, or project management, expanding their responsibilities and impact within the organization.

What are the key skills and qualifications needed to thrive in online document editing, and why are they important?

To excel in Online Document Editing, you need excellent language proficiency, attention to detail, and strong knowledge of grammar and style conventions, usually supported by a degree in English, communications, or a related field. Familiarity with editing software such as Microsoft Word, Google Docs, and document tracking tools, as well as optional certifications like the Certificate in Editing, is highly beneficial. Outstanding time management, communication skills, and the ability to provide constructive feedback help editors collaborate effectively with authors and project teams. These skills are essential to ensure high-quality, error-free documents and meet client or organizational standards promptly.

What are popular job titles related to Online Document Editing jobs in Delaware?

For Online Document Editing jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Online Document Editing jobs in Delaware look for?

The top searched job categories for Online Document Editing jobs in Delaware are:

What cities in Delaware are hiring for Online Document Editing jobs?

Cities in Delaware with the most Online Document Editing job openings:

Online Document Editing jobs near you
Infographic showing various Online Document Editing job openings in Delaware as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $63,071 per year, or $30.3 per hour.

Helpdesk Analyst

Potter Anderson & Corroon LLP

Wilmington, DE

$20 - $27.25/hr

Full-time

Posted 4 days ago

Job description

Summary:

This position will serve as a member of the Information Technology Department as a Helpdesk Analyst.  The primary responsibility is the answering of incoming user support requests and questions (telephone calls, emails, etc.). This position requires you to work onsite in our Wilmington, DE office five days per week. 

Job Functions:

  • Quickly resolve end-user issues received via phone or through e-mail
  • Properly and thoroughly document all elements of a Helpdesk ticket within the IT Ticket Tracking Smartsheet
  • Ensure incidents are prioritized properly, status is provided, and incident resolution is communicated to users. Escalate issues as appropriate.
  • Ensure user requests and issues are clearly documented in tickets and create written documentation for hardware and software installations or other technical matters as requested by management.
  • Assist with audio visual requests including web conferencing and conference room connectivity
  • Assist in the creation and editing of Helpdesk processes and procedures including Knowledge Base articles.
  • Analyze helpdesk tickets bi-weekly to identify trends and escalate common issues for resolution
  • After-hours support on a rotating schedule (approximately 1 week per month)
  • Endpoint hardware installation/removal requiring the ability to bend, lift (up to 40 lbs.) and kneel

The statements contained in this job description are not necessarily all-inclusive; additional duties may be assigned, and requirements may vary from time to time.

 Knowledge, Skills and Abilities:

  • Ability to communicate effectively both orally and in writing.
  • Ability to establish effective working relationships and maintain a professional demeanor under stressful conditions.
  • Ability to quickly assimilate advanced technical information, organize and prioritize multiple competing deadlines.
  • Troubleshooting skills, including the ability to use a wide variety of resources including technical manuals, on-line vendor knowledge bases, and specification documents.
  • Knowledge of computer hardware and peripherals, including ability to test and troubleshoot a variety of complex hardware configurations.
  • Knowledge of software including operating systems, ability to navigate and manipulate the Windows Registry and troubleshoot interaction errors between multiple software packages.
  • Basic network troubleshooting skills and knowledge, both LAN and WAN.

Education and Experience:

  • Requires 3-5 years of experience in a technical support environment or equivalent solid functional knowledge of standard PC hardware and software used in office environments.
  • A+ Network, MCSE, or equivalent technical education strongly preferred.
  • An Associate's or Bachelor's degree is preferred.
  • Law firm experience is strongly preferred.

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