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Online Customer Service Jobs in Rochester, MN (NOW HIRING)

Customer Service Associate - Temporary

Rochester, MN Β· On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Remote Customer Service Specialist

Rochester, MN Β· On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach ...

Customer Service Associate - Temporary

Rochester, MN Β· On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

CSR Branch

Rochester, MN Β· On-site

$16.25 - $22/hr

Customer Service Representative - Healthcare / Medical Equipment Company: Corner Home Medical Location: Rochester, MN Job Type: Full-Time Corner Home Medical is seeking a Customer Service ...

Customer Service Associate - Temporary

Rochester, MN Β· On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Aisles Online Service Lead Department: Aisles Online FLSA: Hourly Revision Date: 07/2026 About Hy ... We're seeking people with a passion for customer service, a willingness to learn, and a commitment ...

Customer Service Associate I

Stewartville, MN Β· On-site

$14.50 - $20.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Customer Service Associate I

Lake City, MN Β· On-site

$15 - $20.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Customer Service Associate II

Rochester, MN Β· On-site

$14.75 - $20.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service Associate II

Rochester, MN Β· On-site

$14.75 - $20.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service Associate II

Rochester, MN Β· On-site

$14.75 - $20.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service Associate II

Stewartville, MN Β· On-site

$14.50 - $20.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service Associate I

Stewartville, MN Β· On-site

$14.50 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Stewartville, MN Β· On-site

$14.50 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Zumbrota, MN Β· On-site

$15.25 - $21/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Kasson, MN Β· On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Preston, MN Β· On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Stewartville, MN Β· On-site

$14.50 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Showing results 41-60

Online Customer Service information

See Rochester, MN salary details

$9

$18

$26

How much do online customer service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for online customer service in Rochester, MN is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is an online customer service representative?

An online customer service representative is a professional who assists customers primarily through digital channels such as email, chat, and social media. Their main duties include answering questions, resolving issues, processing orders, and providing information about products or services. They play a crucial role in maintaining customer satisfaction and representing the company's brand online. Online customer service representatives often use specialized software to track interactions and ensure timely, effective support.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is often required. Patience, empathy, and adaptability are essential soft skills for handling diverse customer interactions and resolving issues effectively. These skills ensure efficient support, high customer satisfaction, and positive brand representation in a digital environment.

What are some common challenges faced by online customer service representatives, and how can they be managed effectively?

Online customer service representatives often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and adapting to rapidly changing products or policies. To manage these effectively, it’s important to develop strong communication and problem-solving skills, stay updated on product knowledge, and utilize support tools and resources provided by the company. Many organizations also offer regular training and encourage collaboration with team members to share solutions and best practices.

What is the difference between Online Customer Service vs Call Center Customer Service?

AspectOnline Customer ServiceCall Center Customer Service
Work EnvironmentRemote, digital platformsCall centers, phone-based
Required SkillsWritten communication, tech proficiencyVerbal communication, listening skills
Common CertificationsCustomer service certifications, tech toolsCustomer service certifications, language skills
Industry UsageRetail, tech, e-commerceTelecommunications, retail, finance

Online Customer Service primarily involves assisting customers via digital channels like chat, email, or social media, focusing on written communication. Call Center Customer Service typically involves handling customer inquiries over the phone, emphasizing verbal skills. Both roles require customer service experience and certifications but differ mainly in communication methods and work environment.

How do you become an online customer service agent?

To become an online customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or chat platforms. Some roles may require previous experience in customer support or related fields, and training is often provided by the employer.

How to become a customer service online?

To become a customer service online representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many roles require experience with customer management software or live chat tools, and some employers may prefer certifications in customer service or related fields. Building good problem-solving abilities and a professional online presence can also improve your chances of securing such positions.

What are the most commonly searched types of Customer Service jobs in Rochester, MN?

The most popular types of Customer Service jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Online Customer Service jobs?

Cities near Rochester, MN with the most Online Customer Service job openings:

Infographic showing various Online Customer Service job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,856 per year, or $17.2 per hour.

Customer Service Representative

Rochester, MN β€’ On-site

$16 - $18/hr

Full-time

Retirement

This job post hasΒ expired today.Β Applications are no longer accepted.


Job description

ΒΏLe gustarΓ­a una nueva carrera en la que obtenga capacitaciΓ³n y tenga la oportunidad de avanzar? ΒΏQuieres dejar de trabajar horas locas y tener algo de flexibilidad en tu horario?


Como Representante de Servicio al Cliente, usted es un miembro clave del equipo para mantener nuestro compromiso con la satisfacciΓ³n del cliente y el profesionalismo. Con una carrera en Molly Maid, brindarΓ‘ alegrΓ­a y alivio a los clientes, y se recompensarΓ‘ en el proceso.


ΒΏListo para unirte a una empresa y un equipo que te apoyarΓ‘? Solicite hoy, Β‘estamos listos para usted!


Β‘Experiencia previa en servicio al cliente, oficina o limpieza preferida pero no requerida!


Este trabajo es adecuado para usted si estΓ‘ motivado, prospera en entornos de rΓ‘pido movimiento y puede administrar el tiempo para cumplir con los plazos de manera efectiva. Le enseΓ±aremos todo lo que necesita saber sobre lo que hace que Molly Maid sea ΓΊnica, incluido nuestro proceso de limpieza probado, equipos y suministros de grado comercial y nuestra cultura ΓΊnica.


Tiempo completo. Sin noches. sin fines de semana Sin vacaciones


Reciba un salario mínimo garantizado de $[insert pay here] por hora con la posibilidad de ganar hasta $[insert pay here] por semana, pagado semanalmente. Utilice nuestro proceso de ventas comprobado para alcanzar objetivos semanales y mensuales, ‘GANE AÚN MÁS con nuestros atractivos incentivos!


Proporcionamos:


CapacitaciΓ³n pagada en nuestros sistemas probados que deleitan a los clientes. Β‘Ven a crecer con nosotros!

Un horario de trabajo estable y consistente.

Una cultura divertida donde el Γ©xito se celebra en equipo

Acceso a formaciΓ³n continua

Ropa de marca y cΓ³moda.

Oportunidades de avance: Β‘promovemos desde adentro!


Si te gusta trabajar con amigos, trabajar en equipo y crecer en una carrera, Β‘APLICA AHORA!


Beneficios y pago


[update pay and benefits details below] 

El rango de pago para esta posiciΓ³n es de $15 a $18 y depende de su experiencia.



β€’ Obtenga tiempo libre pagado semanalmente, hasta 10 dΓ­as por aΓ±o


β€’ Obtenga un dΓ­a de licencia por enfermedad por cada 8 semanas trabajadas


β€’ Gane un 2% de igualaciΓ³n de la compaΓ±Γ­a por sus contribuciones 401k



Como Representante de Servicio al Cliente, usted serΓ‘ responsable de:


β€’ Hacer crecer y retener a los clientes: responda las llamadas telefΓ³nicas con una sonrisa y reserve presupuestos y limpiezas para nuestros valiosos clientes. Β‘Haz esto y celebraremos los hitos como equipo y nos divertiremos en el proceso!


β€’ ComunΓ­quese con los clientes y clientes potenciales de una manera amistosa, positiva y profesional: los miembros de nuestro equipo aman a nuestros clientes y usted tambiΓ©n lo harΓ‘. MuΓ©streles que se preocupa por su hogar; haz una conexiΓ³n y ganarΓ‘s.


β€’ Promueva nuestra cultura y equipo: adopte nuestra cultura de trabajo en equipo y deje que su actitud positiva energice al equipo.


β€’ SatisfacciΓ³n del cliente: identifique y evalΓΊe las necesidades del cliente mediante la gestiΓ³n del telΓ©fono, el correo electrΓ³nico y otros canales de comunicaciΓ³n. Resuelva alegremente las inquietudes de los clientes, brinde soluciones y alternativas adecuadas; seguimiento para asegurar la resoluciΓ³n.



Este trabajo serΓ‘ perfecto para ti si…


       Se siente lleno de energΓ­a cuando habla con los clientes por telΓ©fono.

Puedes 'trabajar con cualquiera' y llevarte bien con diferentes tipos de personas. PasarΓ‘n mucho tiempo como equipo trabajando juntos.

Puede cumplir con las expectativas de los clientes para brindarles una experiencia que recomendarΓ‘n a sus amigos y familiares.

Te enorgulleces de tu atenciΓ³n al detalle y del trabajo bien hecho.

Se siente cΓ³modo con una computadora y tecnologΓ­a, especialmente con Microsoft Office.

Tienes fuertes habilidades de comunicaciΓ³n interpersonal, oral y escrita.

Puede realizar mΓΊltiples tareas, priorizar y administrar el tiempo de manera efectiva.




Requisitos de trabajo

Requisitos mΓ­nimos para ser considerado para este puesto.


β€’ Legalmente autorizado para trabajar en los Estados Unidos

β€’ Completar una verificaciΓ³n de antecedentes

β€’ EstΓ‘ disponible para trabajar de lunes a viernes durante el dΓ­a, de 8 am a 5 pm.


BilingΓΌe inglΓ©s/espaΓ±ol es ΓΊtil pero no obligatorio


ΒΏEstΓ‘s listo para un nuevo comienzo en el que puedes dar lo mejor de ti?


Si ese es usted, Β‘SOLICITE HOY!


Si cumple con los requisitos para este puesto, nuestro sistema le programarΓ‘ una entrevista de inmediato.


β€œEstΓ‘ solicitando trabajo para el propietario de una franquicia de Molly Maid, no para BRAND SPV LLC ni para ninguna de sus afiliadas. Si es contratado, el propietario de la franquicia serΓ‘ su ΓΊnico empleador. Los dueΓ±os de franquicias son dueΓ±os de negocios independientes que son los ΓΊnicos responsables de sus propios salarios y programas de beneficios que pueden variar entre los dueΓ±os de franquicias. Esta descripciΓ³n del trabajo pretende describir la naturaleza general y el nivel del trabajo que se realiza”.