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Online Customer Service Jobs in Racine, WI (NOW HIRING)

Security Finance

Customer Service Representative

Kenosha, WI · On-site

$15.50 - $21.25/hr

TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training ... service from people our customers know they can trust. At Security Finance, it is about being good ...

Security Finance

Customer Service Representative

Kenosha, WI · On-site

$15.50 - $21/hr

TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training ... service from people our customers know they can trust. At Security Finance, it is about being good ...

New

ULINE

Customer Service Representative

Gurnee, IL · On-site

$32/hr

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

ULINE

Customer Service Representative

Kenosha, WI · On-site

$32/hr

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

Security Finance

Customer Service Representative

Kenosha, WI

$15.50 - $21.25/hr

TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training ... service from people our customers know they can trust. At Security Finance, it is about being good ...

New

Uline

Customer Service Representative

Kenosha, WI

$27 - $32/hr

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

ULINE

Customer Service Representative

Racine, WI · On-site

$32/hr

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

WEX

Customer Service Specialist

Milwaukee, WI · On-site

$16.75 - $22.25/hr

Working in a lively and fast-paced call center environment, the Customer Service Specialist, is the ... Troubleshoot and guide customers through WEX online platforms and mobile applications. * System ...

Von Maur

CUSTOMER SERVICE COUNTER

Brookfield, WI · On-site

Prepare, box, and wrap customer purchases and online orders for shipment * Calculate service counter and store cash work - prepare bank deposits * Maintain a clean and organized department * Be ...

Von Maur

CUSTOMER SERVICE COUNTER

Brookfield, WI · On-site

Prepare, box, and wrap customer purchases and online orders for shipment * Calculate service counter and store cash work - prepare bank deposits * Maintain a clean and organized department * Be ...

Sendik's

Customer Service Office

Brookfield, WI · On-site

$13.75 - $19/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The Customer Service Office Associate will be responsible for modeling and promoting Sendik's culture by ...

Sendik's

Customer Service Office

Greendale, WI · On-site

$13.75 - $19/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The Customer Service Office Associate will be responsible for modeling and promoting Sendik's culture by ...

IEWC

Customer Service Representative

New Berlin, WI

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

PPC FLEX

Customer Service Specialist

Oak Creek, WI · On-site

$16.25 - $21.50/hr

What You'll Be Doing As a Customer Service Specialist, you'll play a critical role in delivering a best‑in‑class customer experience from order entry to final delivery. Customer Experience ...

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Showing results 21-40

All JobsOnline Customer Service JobsOnline Customer Service Jobs in Racine, WI

Online Customer Service information

See Racine, WI salary details

$9

$17

$25

How much do online customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for online customer service in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service vs Call Center Customer Service?

AspectOnline Customer ServiceCall Center Customer Service
Work EnvironmentRemote, digital platformsCall centers, phone-based
Required SkillsWritten communication, tech proficiencyVerbal communication, listening skills
Common CertificationsCustomer service certifications, tech toolsCustomer service certifications, language skills
Industry UsageRetail, tech, e-commerceTelecommunications, retail, finance

Online Customer Service primarily involves assisting customers via digital channels like chat, email, or social media, focusing on written communication. Call Center Customer Service typically involves handling customer inquiries over the phone, emphasizing verbal skills. Both roles require customer service experience and certifications but differ mainly in communication methods and work environment.

What is an online customer service representative?

An online customer service representative is a professional who assists customers primarily through digital channels such as email, chat, and social media. Their main duties include answering questions, resolving issues, processing orders, and providing information about products or services. They play a crucial role in maintaining customer satisfaction and representing the company's brand online. Online customer service representatives often use specialized software to track interactions and ensure timely, effective support.

What are some common challenges faced by online customer service representatives, and how can they be managed effectively?

Online customer service representatives often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and adapting to rapidly changing products or policies. To manage these effectively, it’s important to develop strong communication and problem-solving skills, stay updated on product knowledge, and utilize support tools and resources provided by the company. Many organizations also offer regular training and encourage collaboration with team members to share solutions and best practices.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is often required. Patience, empathy, and adaptability are essential soft skills for handling diverse customer interactions and resolving issues effectively. These skills ensure efficient support, high customer satisfaction, and positive brand representation in a digital environment.
What are the most commonly searched types of Customer Service jobs in Racine, WI? The most popular types of Customer Service jobs in Racine, WI are:
What cities near Racine, WI are hiring for Online Customer Service jobs? Cities near Racine, WI with the most Online Customer Service job openings:
Online Customer Service jobs near you
Infographic showing various Online Customer Service job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.

Customer Service Representative

Security Finance

Kenosha, WI • On-site

$15.50 - $21.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 4 days ago

Security Finance rating

7.3

Company rating: 7.3 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

125th of 150 rated financial services

Job description

Description
  • Do you thrive on making a positive, lasting impact on people?
  • Do you have customer service experience?
  • Are you looking for an opportunity to learn a new industry, with paid on the job training?
  • Do you want multiple opportunities to advance your career?
  • Do you want to work in an open, office environment?

You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest!
In this role, you can expect to:
  • Provide outstanding customer service both on the phone and in-person.
  • Market for new and continued customer business.
  • Prepare and process loans and income tax returns.

We offer:
  • TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
  • An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
  • Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals!
  • Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
  • Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story.

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.
Come Begin Your Story! Apply today!

What Security Finance employees say

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