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Online Customer Service Tech Jobs in Raleigh, NC

Hello Sunshine Travels

Customer Service

Raleigh, NC · On-site

$15.50 - $21.25/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible ... Proficient in using online tools and booking platforms (training provided). * Passion for travel ...

WillScot

Service Tech (yard)

Durham, NC · On-site

As North America's leading provider of complete temporary space solutions, we have helped customers ... ABOUT THE JOB: Our Service Technicians are multi-functional, inspecting buildings, performing ...

WillScot

Service Tech (yard)

Durham, NC

As North America's leading provider of complete temporary space solutions, we have helped customers ... ABOUT THE JOB: Our Service Technicians are multi-functional, inspecting buildings, performing ...

WillScot

Service Tech (yard)

Durham, NC · On-site

As North America's leading provider of complete temporary space solutions, we have helped customers ... ABOUT THE JOB: Our Service Technicians are multi-functional, inspecting buildings, performing ...

VPNE

Equipment Service Tech

Durham, NC · On-site

Ensure the availability of necessary equipment for customer and/or patient transport services. * Perform thorough cleaning and sterilization of patient transport equipment, adhering to established ...

PBV

Beverage Equipment Service Tech A

Garner, NC · On-site

Pepsi Bottling Ventures is seeking a Beverage Equipment Service Tech A to join our team. Who We Are ... Provides exceptional customer service while representing PBV with each customer. Learns PBV ...

PBV

Beverage Equipment Service Tech A

Garner, NC

Pepsi Bottling Venturesis seeking a Beverage Equipment Service Tech A to join our team. Who We Are ... Provides exceptional customer service while representing PBV with each customer. Learns PBV ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ...

adapthealth

Customer Service Specialist

Durham, NC · On-site

$16.50 - $21.75/hr

We are dedicated to pursuing better and use technology, process and the power of our national ... Navigates through multiple online EMR systems to obtain applicable documentation * Enters and ...

adapthealth

Customer Service Specialist

Durham, NC · On-site

$16.50 - $21.75/hr

We are dedicated to pursuing better and use technology, process and the power of our national ... Navigates through multiple online EMR systems to obtain applicable documentation * Enters and ...

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Showing results 21-40

All JobsOnline Customer Service Tech JobsOnline Customer Service Tech Jobs in Raleigh, NC

Online Customer Service Tech information

See Raleigh, NC salary details

$10

$19

$30

How much do online customer service tech jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for online customer service tech in Raleigh, NC is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.73 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service Tech vs Customer Support Specialist?

AspectOnline Customer Service TechCustomer Support Specialist
CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma; customer service training
Work EnvironmentRemote, online platforms, chat, emailRemote or on-site, call centers, email, chat
Industry UsageTech companies, e-commerce, service providersRetail, telecom, software companies
Common Search IntentTechnical support, troubleshooting, online assistanceCustomer inquiries, issue resolution, product info

The Online Customer Service Tech primarily focuses on technical support and troubleshooting via online channels, often requiring technical certifications. Customer Support Specialists handle general customer inquiries and issue resolution, often in retail or service industries. Both roles are customer-facing but differ in technical complexity and work environment.

What are popular job titles related to Online Customer Service Tech jobs in Raleigh, NC?

For Online Customer Service Tech jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Online Customer Service Tech jobs in Raleigh, NC look for?

The top searched job categories for Online Customer Service Tech jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Online Customer Service Tech jobs?

Cities near Raleigh, NC with the most Online Customer Service Tech job openings:

Online Customer Service Tech jobs near you
Infographic showing various Online Customer Service Tech job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,895 per year, or $19.7 per hour.

Customer Service Lead

Logan Trading Company Inc

Raleigh, NC • On-site

$17 - $22/hr

Full-time

Posted 13 days ago

Job description

Oversee the front-end operations of the garden center, including supervising the cashier team and ensuring excellent customer service. To ensure smooth daily operations at the register area, handle customer concerns, coordinate cashier schedules, and maintain a friendly, organized checkout experience.

Key Responsibilities:Team Leadership:
  • Supervise, train, and support all cashiers and frontend customer service staff.
  • Schedule cashier lunches and ensure adequate coverage during peak hours.
  • Conduct regular checkins with the cashier team and provide onthejob coaching.
  • Directing team members to ensure guests are helped in a timely manner, and to ensure a smooth and friendly check out process and support cashiers as needed
  • Tasking team members with daytoday functions including but not limited to:
  • Stocking, pricing marking, merchandising, fronting/facing product in the store including food, beverages, produce, and garden center products
  • Rotating product (FIFO) to ensure freshness
  • Date checking of all perishable products and informing leadership of any short, dated products
  • Removal of pastdated products
  • Cleaning and tidying of the cash out area and other indoor areas as directed
  • Performing cart runs
  • Ensuring bathrooms are having a minimum of 4 bathroom checks per day each
  • Updating sales/promos sheets for all register areas
  • Ensuring all “gobacks” are returned to their proper homes before closing
    • Customer Service:
  • Serve as the escalation point for customer issues, complaints, or special requests.
  • Ensure all customers are greeted promptly and receive friendly, efficient service.
  • Step in to assist with transactions during busy times or staff shortages.
  • Performing returns and exchanges for guests
  • Answering phones and checking voicemail and email. Forward messages as needed.
  • Support “trade account” customers through checkout process (only green goods are applicable for the trade account discount)
  • Checking Doordash tablet and following up accordingly
  • Getting orders collected and communicating for custom plantings
  • Filling out spreadsheet for Doordash
  • Performing “writeoffs” as directed by leadership
  • Performing “paid out” transaction for team members when needed
  • Supporting guests with Paypal and overthephone transactions
  • Updating out of stock lists for soils/mulches/rocks for all register areas
    • Cash Handling:
  • Oversee all cash register operations, including startofday and endofday cash handling.
  • Perform daily cash reconciliation and report discrepancies to management.
  • Ensure tills are balanced and deposits are prepared accurately and on time.
    • Operational Duties:
  • Monitor frontend cleanliness, appearance, and merchandising (impulse items, seasonal promotions, etc.).
  • Enforce company policies regarding returns, discounts, and payment methods.
  • Coordinate with other departments (e.g., nursery, landscaping, warehouse) for seamless customer service.
    • Technology & Reporting:
  • Ensure POS systems are operating correctly and report any technical issues.
  • Communicating with store leadership equipment issues or concerns in a timely manner
  • Managing walkietalkies (ensuring they are plugged in properly and charging when not in use)
    • Qualifications:
  • Physical requirements:
  • Ability to lift and carry up to 25 pounds and stand for extended periods.
  • Skills:
  • Excellent communication and interpersonal skills with a friendly and approachable demeanor
  • Ability to work effectively in a fastpaced environment and manage multiple tasks
  • Previous experience in a retail or customer service role is preferred but not required

    • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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