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Online Customer Service Tech Jobs in Decatur, AL

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Online Customer Service Tech information

See Decatur, AL salary details

$10

$18

$29

How much do online customer service tech jobs pay per hour?

As of May 29, 2026, the average hourly pay for online customer service tech in Decatur, AL is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.96 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service Tech vs Customer Support Specialist?

AspectOnline Customer Service TechCustomer Support Specialist
CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma; customer service training
Work EnvironmentRemote, online platforms, chat, emailRemote or on-site, call centers, email, chat
Industry UsageTech companies, e-commerce, service providersRetail, telecom, software companies
Common Search IntentTechnical support, troubleshooting, online assistanceCustomer inquiries, issue resolution, product info

The Online Customer Service Tech primarily focuses on technical support and troubleshooting via online channels, often requiring technical certifications. Customer Support Specialists handle general customer inquiries and issue resolution, often in retail or service industries. Both roles are customer-facing but differ in technical complexity and work environment.

What are popular job titles related to Online Customer Service Tech jobs in Decatur, AL? For Online Customer Service Tech jobs in Decatur, AL, the most frequently searched job titles are:
What cities near Decatur, AL are hiring for Online Customer Service Tech jobs? Cities near Decatur, AL with the most Online Customer Service Tech job openings:
Tire Repair-Installation Service Tech

Tire Repair-Installation Service Tech

McGriff Tire Company, Inc.

Huntsville, AL

$18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

Description

Job description

  • Must be mechanically inclined. Prefer experience in all phases of semi-trailer repairs such as brakes, electrical, floor repair, tires, welding, hydraulics, preventive maintenance, troubleshooting, modifications work, etc. Also, experience in DOT inspections, welding, tires new and repairing, change (mount & dismount).
  • Perform routine maintenance functions and adjustments on trailing equipment in compliance with manufacturers and company schedules.
  • Access any area of the equipment to perform necessary maintenance (including: inspect and perform work in, on or under parts of trailers).
  • Safely walk & stand for extended periods of time on various surfaces that may be uneven or slippery (including working outdoors in inclement weather).
  • Lift objects of various shapes, sizes and weights (up to 50 lbs. frequently and greater than 75 lbs. occasionally).
  • Safely walk, reach (including above your head), bend, climb, push, pull, twist, squat & kneel as necessary to perform the job duties.
  • Responsible for shop cleanliness, safety and compliance.
  • Apply knowledge and work in accordance with DOT, Environmental Protection Agency (EPA), interstate Authority, Occupational Safety and Health Administration (OSHA) and other rules and regulations as required.
  • Perform safety inspections of equipment and prepare safety documentation.
  • Follow McGriff policy and procedures in making all repairs.
  • Participate in company training programs.
  • Perform other duties as assigned.
  • Prompt, daily attendance at assigned work location.
  • General trailer repair and knowledge
  • Previous or current ASE certifications desired, not required.
  • Basic welding skills such as Oxy/Acetylene, ARC and MIG desired
  • Must have clean MVR, Drug Test, pass DOT physical.

If interested, please apply online at www.mgrifftire.com. Application is required to be considered for this position. EOE

Job Type: Full-time

Salary: Base pay $18.00-Pay determined by experience

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8-hour shift

Ability to commute/relocate:

  • Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Automotive repair: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: In person