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Online Customer Service Rep Jobs in Rochester, MN

Zumbrota Drivetrain

Customer Service

Zumbrota, MN

$20 - $25/hr

Description The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide ...

Zumbrota Drivetrain

Customer Service

Zumbrota, MN · On-site

$20 - $25/hr

The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional ...

ASM Global

Guest Service Representative

Rochester, MN

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Only candidates that apply through our online system will be considered. Recruiter: Lori Gittus ASM ...

ASM Global

Guest Service Representative

Rochester, MN · On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Only candidates that apply through our online system will be considered. Recruiter: Lori Gittus ASM ...

ASM Global

Guest Service Representative

Rochester, MN · On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Only candidates that apply through our online system will be considered. Recruiter: Lori Gittus ASM ...

ASM Global

Guest Service Representative

Rochester, MN

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Only candidates that apply through our online system will be considered. Recruiter: Lori Gittus ASM ...

ASM Global

Guest Service Representative

Rochester, MN

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Only candidates that apply through our online system will be considered. Recruiter: Lori Gittus ASM ...

AEG Presents

Guest Service Representative

Rochester, MN · On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Only candidates that apply through our online system will be considered. Recruiter: Lori Gittus ASM ...

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All JobsOnline Customer Service Rep JobsOnline Customer Service Rep Jobs in Rochester, MN

Online Customer Service Rep information

See Rochester, MN salary details

$10

$19

$27

How much do online customer service rep jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for online customer service rep in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

How to become an online customer service representative?

To become an online customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools. Relevant experience in customer support or sales can be beneficial, and some employers may require basic computer proficiency and the ability to work flexible hours.

What does an Online Customer Service Representative do?

An Online Customer Service Representative assists customers through digital channels such as email, live chat, and social media. Their main duties include answering customer inquiries, resolving issues, processing orders, and providing product or service information. They act as the bridge between the company and its customers, ensuring a positive experience and maintaining customer satisfaction. This role requires excellent communication skills, patience, and the ability to handle multiple tasks simultaneously.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or incentives.

What are some common challenges faced by Online Customer Service Reps and how are they typically addressed?

Online Customer Service Reps often encounter challenges such as handling high volumes of inquiries, navigating difficult customer interactions, and managing multiple communication channels simultaneously. To address these, employers typically provide robust training in conflict resolution, time management, and the use of customer relationship management (CRM) systems. Additionally, most teams foster a supportive environment where reps can escalate complex issues to supervisors and collaborate with colleagues for solutions. Regular feedback sessions and access to knowledge bases also help reps stay effective and confident in their roles.

How to make 1000 a week remote?

An online customer service representative can earn $1,000 a week by working full-time hours, often 40 hours or more, and gaining experience or specialized skills such as technical support or multilingual communication. Increasing income may involve taking on multiple clients, working for higher-paying companies, or advancing to supervisory roles. Consistent performance, good communication skills, and familiarity with customer service tools are essential for higher earnings.

What are the key skills and qualifications needed to thrive as an Online Customer Service Rep, and why are they important?

To thrive as an Online Customer Service Rep, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is common in this role. Patience, active listening, and a customer-centric attitude make someone stand out in this position. These skills and qualities are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting company reputation in a digital environment.

What is the difference between Online Customer Service Rep vs Call Center Agent?

AspectOnline Customer Service RepCall Center Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote or office-based, primarily online communicationCall centers, often office-based, handling phone calls
Industry UsageRetail, tech support, e-commerce, service industriesTelecommunications, insurance, banking, customer support
Search & Comparison IntentYesYes

Online Customer Service Reps primarily communicate via chat, email, or online platforms, focusing on digital interactions. Call Center Agents handle customer inquiries mainly through phone calls, often in a call center setting. While both roles require strong communication skills and customer service experience, their work environments and communication methods differ. Understanding these differences helps job seekers find roles that match their skills and preferences.

How can I make 2000 a week working from home?

An online customer service representative can potentially earn $2,000 weekly by working full-time, handling high call volumes, and gaining experience or specialized skills. Achieving this income may also involve working for companies that offer competitive pay, utilizing performance bonuses, or working additional hours, often requiring strong communication skills and familiarity with customer service tools. However, such earnings are typically associated with advanced roles or high-volume environments and are not guaranteed for all positions.
What are the most commonly searched types of Customer Service Rep jobs in Rochester, MN? The most popular types of Customer Service Rep jobs in Rochester, MN are:
What are popular job titles related to Online Customer Service Rep jobs in Rochester, MN? For Online Customer Service Rep jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Online Customer Service Rep jobs in Rochester, MN look for? The top searched job categories for Online Customer Service Rep jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Online Customer Service Rep jobs? Cities near Rochester, MN with the most Online Customer Service Rep job openings:
Online Customer Service Rep jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Liveops

Rochester, MN • Remote

$20/hr

Contractor

Posted just now

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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