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Online Chat Therapy Jobs (NOW HIRING)

Confluent Health

Centralized Scheduling Coordinator

$18.25 - $23/hr

At Access Physical Therapy, you'll find an amazing culture because we want our employees to love ... Pleasantly answer phones, schedule patients via online chat, phone, email, text and fax and patient ...

PeerWell

Inside Sales Rep

San Francisco, CA · On-site

Physical Therapy, Nutrition, Sleep & Pain Management, Health Literacy, and Environment. We serve ... Additionally you will engage patients that have questions via online chat tools and support on ...

PeerWell

Inside Sales Rep

San Francisco, CA · On-site +1

Physical Therapy, Nutrition, Sleep & Pain Management, Health Literacy, and Environment. We serve ... Additionally you will engage patients that have questions via online chat tools and support on ...

Talkspace Therapy

Bilingual Contract Therapist

OR · On-site +1

$90/hr

Provide therapy services in English and one or more additional languages About you * Current ... Comfortable learning new online tools and technology * Reliable internet connection and video ...

Talkspace Therapy

Bilingual Contract Therapist

$90/hr

Provide therapy services in English and one or more additional languages About you * Current ... Comfortable learning new online tools and technology * Reliable internet connection and video ...

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Online Chat Therapy information

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$37K

$90K

$128K

How much do online chat therapy jobs pay per year?

As of Sep 8, 2026, the average yearly pay for online chat therapy in the United States is $89,985.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $109,000.00 per year, depending on experience, location, and employer.

What is online chat therapy?

Online chat therapy is a form of mental health counseling where clients communicate with licensed therapists through text-based messaging platforms. This allows individuals to receive professional support and guidance from the comfort and privacy of their own homes. Chat therapy can be conducted in real-time or asynchronously, making it a flexible option for those with busy schedules. It is a convenient way for people to access mental health care, especially if they have barriers to in-person therapy like distance, time constraints, or social anxiety.

What are some common challenges online chat therapists face when managing multiple clients simultaneously?

Online chat therapists often juggle several client conversations at once, which requires strong organizational skills and the ability to quickly shift focus between individuals. Maintaining confidentiality and emotional presence in a text-based environment can be challenging, as can interpreting tone and intent without nonverbal cues. Therapists must also be adept at setting boundaries and managing their own well-being to avoid burnout. Regular supervision and using secure, user-friendly platforms can help address these challenges.

What are the key skills and qualifications needed to thrive as an online chat therapist, and why are they important?

To thrive as an Online Chat Therapist, you need a degree in psychology or counseling, relevant licensure, and a strong understanding of mental health practices. Familiarity with secure telehealth platforms, encrypted messaging systems, and digital record-keeping tools is typically required. Exceptional active listening, empathy, written communication, and cultural sensitivity help therapists build rapport with clients remotely. These skills ensure ethical, confidential, and effective support for clients in a virtual environment where clear communication and trust are paramount.

What is the difference between Online Chat Therapy vs Online Counseling?

AspectOnline Chat TherapyOnline Counseling
CredentialsLicensed therapists, psychologists, or counselorsLicensed therapists, psychologists, or counselors
Work EnvironmentRemote, online platform via chatRemote, online platform via chat or video
Industry UsageHealthcare, mental health servicesHealthcare, mental health services
Common Search IntentSeeking immediate mental health support via chatSeeking mental health support or therapy online

Online Chat Therapy and Online Counseling both involve licensed professionals providing mental health support remotely. The main difference is that Online Chat Therapy specifically emphasizes real-time chat-based sessions, often for immediate or short-term support, while Online Counseling may include chat, video, or phone sessions for broader therapeutic needs. Both roles require similar credentials and serve the same industry, but the delivery method and user expectations can differ.

More about Online Chat Therapy jobs

What cities are hiring for Online Chat Therapy jobs?

Cities with the most Online Chat Therapy job openings:

What states have the most Online Chat Therapy jobs?

States with the most job openings for Online Chat Therapy jobs include:

What job categories do people searching Online Chat Therapy jobs look for?

The top searched job categories for Online Chat Therapy jobs are:

Online Chat Therapy jobs near you
Infographic showing various Online Chat Therapy job openings in the United States as of August 2026, with employment types broken down into 70% Full Time, 15% Part Time, and 15% Contract. Highlights an 54% In-person, 8% Hybrid, and 38% Remote job distribution, with an average salary of $89,985 per year, or $43.3 per hour.

Centralized Scheduling Coordinator

Access Physical Therapy & Wellness

Campbell Hall, NY • On-site

$16 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Overview
Access Physical Therapy, is a member of the Confluent Health family of physical therapy and occupational therapy companies. We are looking for a full-time Central Scheduler to join our team!
At Access Physical Therapy, you'll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support, career growth opportunities and unmatched resources to do amazing work. Come where you can flourish!

  • Full-Time M-F
  • Location: Remote
  • Pay Rate: $16-$18/HR
  • Looking for Bilingual Candidate-English/Spanish
This opportunity is ideal for an individual with excellent organizational and multitasking abilities, a love for continuous learning, and a passion for helping others!
We Grow Together, We Laugh, We do Meaningful Work that Impacts Lives.
Our Full-Time Employees Enjoy these Amazing Benefits:
  • Employee-centric work culture from the top, down!
  • Medical, dental, vision, STD, LTD insurances
  • Generous PTO
  • 401(k) Employer Matching
  • Free Life Insurance
  • Family Building and Parental Benefits
  • And more
Responsibilities
  • Pleasantly answer phones, schedule patients via online chat, phone, email, text and fax and patient and referral source interaction on the phone
  • You will work with internal teams and Regional Office Coordinators to assist with customer service and scheduling efforts
  • Learn and navigate through 2 EMR systems
  • Scheduling patients for all 34 of our locations in both NJ and PA
  • Able to accurately register patients according to company policy and procedures and ensure required forms are completed and signed by patients
  • Demonstrate amazing Customer Service and maintain HIPAA Compliance.
Qualifications
  • High School Diploma required.
  • MS Office, basic office support skills (telephone, filing, data entry) and basic math skills.
  • Excellent telephone etiquette, pleasant personality and customer service skills.
  • Excellent multi-tasker in a fast-paced environment.
  • Preferred experience in medical reception but not required
  • Previous history with and working knowledge of insurance benefits, administrative duties, customer service and office experience a plus.
  • Bi-Lingual In Spanish and English required

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