TradeStation is an online brokerage firm focused on delivering the ultimate trading experience for active traders and institutions. The Technical Support Representative is responsible for providing ...
TradeStation is an online brokerage firm focused on delivering the ultimate trading experience for active traders and institutions. The Technical Support Representative is responsible for providing ...
Client Experience Trader
Plantation, FL · On-site
$65 - $85/hr
TradeStation is an online brokerage firm seeking to level the playing field for self-directed ... email, chat, and phone * • Work in a team-oriented environment * • Software support * • ...
Client Experience Trader
Plantation, FL · On-site
$65 - $85/hr
TradeStation is an online brokerage firm seeking to level the playing field for self-directed ... email, chat, and phone * • Work in a team-oriented environment * • Software support * • ...
Trusted Advisor, Member Service Center
Cooper City, FL · On-site
$22.59 - $25.48/hr
... chat, and secure messaging, with a primary focus on loan application intake and support. * Guide ... In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be ...
Quick apply
Trusted Advisor, Member Service Center
Cooper City, FL · On-site
$22.59 - $25.48/hr
... chat, and secure messaging, with a primary focus on loan application intake and support. * Guide ... In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be ...
Trusted Advisor, Member Service Center (Spanish Speaking)
Cooper City, FL · On-site
$22.59 - $26.48/hr
... chat, and secure messaging, with a primary focus on loan application intake and support. * Guide ... In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be ...
Quick apply
Trusted Advisor, Member Service Center (Spanish Speaking)
Cooper City, FL · On-site
$22.59 - $26.48/hr
... chat, and secure messaging, with a primary focus on loan application intake and support. * Guide ... In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be ...
Operational Support Specialist (Corporate Support)
West Palm Beach, FL · On-site
$17 - $20/hr
The Operational Support Specialist plays a critical role in shaping the resident and guest experience by supporting front desk operations, amenity oversight, access control, and issue resolution ...
Operational Support Specialist (Corporate Support)
West Palm Beach, FL · On-site
$17 - $20/hr
The Operational Support Specialist plays a critical role in shaping the resident and guest experience by supporting front desk operations, amenity oversight, access control, and issue resolution ...
Technical Support Representative
Plantation, FL · On-site
$55/hr
As an online brokerage firm and trading ecosystem, we are focused on delivering the ultimate ... The Technical Support Representative is responsible for education and support of the TradeStation ...
Technical Support Representative
Plantation, FL · On-site
$55/hr
As an online brokerage firm and trading ecosystem, we are focused on delivering the ultimate ... The Technical Support Representative is responsible for education and support of the TradeStation ...
Technical Support Representative
Plantation, FL · On-site
$55/hr
As an online brokerage firm and trading ecosystem, we are focused on delivering the ultimate ... The Technical Support Representative is responsible for education and support of the TradeStation ...
Technical Support Representative
Plantation, FL · On-site
$55/hr
As an online brokerage firm and trading ecosystem, we are focused on delivering the ultimate ... The Technical Support Representative is responsible for education and support of the TradeStation ...
Customer Success Agent
Fort Lauderdale, FL · On-site
$14.75 - $19.75/hr
... support order-related requests, manage returns, and respond to online reviews and social media ... chat, and social media • Manage and respond to customer inquiries related to e-commerce orders ...
Customer Success Agent
Fort Lauderdale, FL · On-site
$14.75 - $19.75/hr
... support order-related requests, manage returns, and respond to online reviews and social media ... chat, and social media • Manage and respond to customer inquiries related to e-commerce orders ...
Customer Success Agent
Fort Lauderdale, FL · On-site
$14.75 - $19.75/hr
... support order-related requests, manage returns, and respond to online reviews and social media ... chat, and social media • Manage and respond to customer inquiries related to e-commerce orders ...
Customer Success Agent
Fort Lauderdale, FL · On-site
$14.75 - $19.75/hr
... support order-related requests, manage returns, and respond to online reviews and social media ... chat, and social media • Manage and respond to customer inquiries related to e-commerce orders ...
Customer Success Agent
Fort Lauderdale, FL · On-site
$14.75 - $19.75/hr
... support order-related requests, manage returns, and respond to online reviews and social media ... chat, and social media • Manage and respond to customer inquiries related to e-commerce orders ...
Customer Success Agent
Fort Lauderdale, FL · On-site
$14.75 - $19.75/hr
... support order-related requests, manage returns, and respond to online reviews and social media ... chat, and social media • Manage and respond to customer inquiries related to e-commerce orders ...
Responsibilities : • Support the setup, opening, closure, and relocation of seasonal tax offices ... via chat, email, and in person • Working knowledge of Microsoft Outlook, Microsoft Teams, and ...
Responsibilities : • Support the setup, opening, closure, and relocation of seasonal tax offices ... via chat, email, and in person • Working knowledge of Microsoft Outlook, Microsoft Teams, and ...
At Chewy, we strive to be the most trusted and convenient online destination for pet parents and ... Chewy is looking for an Executive Assistant to support senior leaders in our Plantation, FL ...
At Chewy, we strive to be the most trusted and convenient online destination for pet parents and ... Chewy is looking for an Executive Assistant to support senior leaders in our Plantation, FL ...
Executive Assistant
Plantation, FL · On-site
At Chewy, we strive to be the most trusted and convenient online destination for pet parents and ... Chewy is looking for an Executive Assistant to support senior leaders in our Plantation, FL ...
Executive Assistant
Plantation, FL · On-site
At Chewy, we strive to be the most trusted and convenient online destination for pet parents and ... Chewy is looking for an Executive Assistant to support senior leaders in our Plantation, FL ...
Client Experience Representative
Plantation, FL · On-site
$60/hr
As an online brokerage firm and trading ecosystem, we are focused on delivering the ultimate ... The position will be responsible for client education, client support, platform troubleshooting ...
Client Experience Representative
Plantation, FL · On-site
$60/hr
As an online brokerage firm and trading ecosystem, we are focused on delivering the ultimate ... The position will be responsible for client education, client support, platform troubleshooting ...
Client Experience Representative
Plantation, FL · On-site
$60/hr
As an online brokerage firm and trading ecosystem, we are focused on delivering the ultimate ... The position will be responsible for client education, client support, platform troubleshooting ...
Client Experience Representative
Plantation, FL · On-site
$60/hr
As an online brokerage firm and trading ecosystem, we are focused on delivering the ultimate ... The position will be responsible for client education, client support, platform troubleshooting ...
Health Support Specialist
Fort Lauderdale, FL · On-site
$72K - $87K/yr
Health Support Specialist| $72,000-$87,000 | Strategic Benefit Advisors| Fort Lauderdale, FL Are you a strong communicator who enjoys helping others? Looking for paid training, great earning ...
Quick apply
Health Support Specialist
Fort Lauderdale, FL · On-site
$72K - $87K/yr
Health Support Specialist| $72,000-$87,000 | Strategic Benefit Advisors| Fort Lauderdale, FL Are you a strong communicator who enjoys helping others? Looking for paid training, great earning ...
Support Specialist III
Boca Raton, FL · On-site
$65 - $95/hr
As a Product Support Specialist 3, you will serve as a technical expert and go-to escalation point for complex issues, playing a crucial role in customer retention, product feedback, and internal ...
New
Support Specialist III
Boca Raton, FL · On-site
$65 - $95/hr
As a Product Support Specialist 3, you will serve as a technical expert and go-to escalation point for complex issues, playing a crucial role in customer retention, product feedback, and internal ...
New
DCIM Support Specialist
FL · On-site +1
$79K - $158K/yr
This position serves as a subject matter expert supporting the technology foundation of the Nlyte application suite, troubleshooting communication protocols (such as Modbus, SNMP, and BACnet), and ...
DCIM Support Specialist
FL · On-site +1
$79K - $158K/yr
This position serves as a subject matter expert supporting the technology foundation of the Nlyte application suite, troubleshooting communication protocols (such as Modbus, SNMP, and BACnet), and ...
Kinship Support Specialist
Davie, FL · On-site
$23.80 - $27.13/hr
The Kinship Support Specialist is responsible for identifying family needs and driving the implementation of accessing and connecting the family to support the youth placed in their home. Position ...
Kinship Support Specialist
Davie, FL · On-site
$23.80 - $27.13/hr
The Kinship Support Specialist is responsible for identifying family needs and driving the implementation of accessing and connecting the family to support the youth placed in their home. Position ...
PM Support Specialist
West Palm Beach, FL · On-site
K+S Services, a SunSource company, offers a full range of industrial repair capabilities with over 866 different Manufacturers and over 122,000 unique part numbers supported. We provide our customers ...
PM Support Specialist
West Palm Beach, FL · On-site
K+S Services, a SunSource company, offers a full range of industrial repair capabilities with over 866 different Manufacturers and over 122,000 unique part numbers supported. We provide our customers ...
Online Chat Support information
See Boca Raton, FL salary details
$13.69 - $16.30
14% of jobs
$17.67 is the 25th percentile. Wages below this are outliers.
$16.30 - $18.91
21% of jobs
$18.91 - $21.53
14% of jobs
The median wage is $21.68 / hr.
$21.53 - $24.14
18% of jobs
$25.92 is the 75th percentile. Wages above this are outliers.
$24.14 - $26.75
12% of jobs
$26.75 - $29.36
6% of jobs
$29.36 - $31.98
4% of jobs
$31.98 - $34.59
3% of jobs
$34.59 - $37.20
3% of jobs
$37.20 - $39.82
3% of jobs
$39.82 - $42.43
1% of jobs
$13
$24
$42
How much do online chat support jobs pay per hour?
As of Sep 4, 2026, the average hourly pay for online chat support in Boca Raton, FL is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.92 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an online chat support specialist?
To thrive as an Online Chat Support specialist, you need strong written communication, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing software is typically required. Patience, active listening, and a customer-centric attitude help you stand out in this role. These competencies ensure efficient, accurate, and positive support experiences, which are crucial for customer satisfaction and brand reputation.
What are some common challenges faced by online chat support representatives and how can they be managed?
Online Chat Support representatives often manage multiple conversations simultaneously, which can make it challenging to maintain accuracy and personalized service. A key to success is developing strong multitasking skills and using tools like canned responses and knowledge bases efficiently. Representatives may also encounter difficult or frustrated customers; remaining calm, empathetic, and solution-focused is essential. Regular feedback, ongoing training, and supportive team environments help manage these challenges and foster professional growth.
What is the difference between Online Chat Support vs Customer Service Representative?
| Aspect | Online Chat Support | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes certifications in communication or tech support | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Remote or office-based, primarily online communication | Office or call center, face-to-face or phone interactions |
| Industry Usage | Common in e-commerce, tech, and online services | Used across various industries including retail, banking, and telecom |
| Search & Comparison Intent | Focuses on online communication skills and tech support | Emphasizes direct customer interaction and problem-solving |
Online Chat Support and Customer Service Representative roles share similarities in communication skills and industry usage, but differ mainly in interaction mode and work environment. Online Chat Support specializes in online, remote communication, often within tech or e-commerce sectors, while Customer Service Representatives may work face-to-face or via phone across diverse industries.
Are online chat support jobs legit?
Online chat support jobs are legitimate roles that involve assisting customers through live chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications; however, job seekers should be cautious of scams and verify the employer's credibility before applying.
How much do online chat support agents get paid?
Online chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional benefits or flexible schedules, and higher pay is often associated with technical or specialized support skills.
How to become an online chat support agent?
To become an online chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Some employers may require previous customer service experience or technical knowledge related to the company's products or services.
What are the most commonly searched types of Chat Support jobs in Boca Raton, FL?
The most popular types of Chat Support jobs in Boca Raton, FL are:
What are popular job titles related to Online Chat Support jobs in Boca Raton, FL?
For Online Chat Support jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Online Chat Support jobs in Boca Raton, FL look for?
The top searched job categories for Online Chat Support jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Online Chat Support jobs?
Cities near Boca Raton, FL with the most Online Chat Support job openings:
Job description
Job Summary:
TradeStation is an online brokerage firm focused on delivering the ultimate trading experience for active traders and institutions. The Technical Support Representative is responsible for providing education and support to the TradeStation client base across various trading technology platforms, requiring extensive troubleshooting skills and effective collaboration with other departments.
Responsibilities:
• Assist clients and internal team members with escalated technical issues via telephone and email
• Train clients on our proprietary trading software, acting as a subject matter expert for our customers
• Act as liaison with other departments to drive resolutions for escalated issues
• Ability to take ownership of issue reporting and resolution follow-up
• Deliver Client Service and Account assistance for web, mobile and platform access points
• Troubleshoot client software and hardware to resolve customer impacting items
• Gather and document data for Quality Assurance teams regarding client cases, de-bugging, and software rollouts
• Participate in product testing and QA review
Qualifications:
Required:
• Bachelor’s degree (Preferably Computer Science, MIT, IT, Finance or related discipline)
• 3-5 years of Technical Support experience
• Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE)
• Constantly strive to educate and train other employees and clients
• Strong desire to help others
• Ability to deliver customer service excellence in all actions
• Possess superior oral and written communication skills
• Must be dependable, punctual and able to work in a dynamic fun work environment
• Must have a confident and positive attitude that supports the goals of service excellence
• Team player with strong leadership skills
• Proficient in the areas of Technical Support and Client Services
• Troubleshooting skills, with the ability to work through complex application and reported issues
Preferred:
• CompTIA Core Certification (IT Fundamentals, A+, Network+, Security+)
• Securities Industry qualifications: Series 7, 63 & 3
Company:
TradeStation is the home of those born to trade, where advanced trading technology intersects with institutional-grade brokerage services. Founded in 1982, the company is headquartered in Miami, USA, with a team of 501-1000 employees. The company is currently Late Stage.
TradeStation is an online brokerage firm focused on delivering the ultimate trading experience for active traders and institutions. The Technical Support Representative is responsible for providing education and support to the TradeStation client base across various trading technology platforms, requiring extensive troubleshooting skills and effective collaboration with other departments.
Responsibilities:
• Assist clients and internal team members with escalated technical issues via telephone and email
• Train clients on our proprietary trading software, acting as a subject matter expert for our customers
• Act as liaison with other departments to drive resolutions for escalated issues
• Ability to take ownership of issue reporting and resolution follow-up
• Deliver Client Service and Account assistance for web, mobile and platform access points
• Troubleshoot client software and hardware to resolve customer impacting items
• Gather and document data for Quality Assurance teams regarding client cases, de-bugging, and software rollouts
• Participate in product testing and QA review
Qualifications:
Required:
• Bachelor’s degree (Preferably Computer Science, MIT, IT, Finance or related discipline)
• 3-5 years of Technical Support experience
• Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE)
• Constantly strive to educate and train other employees and clients
• Strong desire to help others
• Ability to deliver customer service excellence in all actions
• Possess superior oral and written communication skills
• Must be dependable, punctual and able to work in a dynamic fun work environment
• Must have a confident and positive attitude that supports the goals of service excellence
• Team player with strong leadership skills
• Proficient in the areas of Technical Support and Client Services
• Troubleshooting skills, with the ability to work through complex application and reported issues
Preferred:
• CompTIA Core Certification (IT Fundamentals, A+, Network+, Security+)
• Securities Industry qualifications: Series 7, 63 & 3
Company:
TradeStation is the home of those born to trade, where advanced trading technology intersects with institutional-grade brokerage services. Founded in 1982, the company is headquartered in Miami, USA, with a team of 501-1000 employees. The company is currently Late Stage.
About TradeStation Group
Sourced by ZipRecruiter
Company size
201 - 500 Employees
Headquarters location
Fort Lauderdale, FL, US
Year founded
1982