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Online Chat Support Jobs in Boca Raton, FL (NOW HIRING)

Cogeco

Specialist, Business Support

Miramar, FL

Technician Support (providing real-time technical troubleshooting, equipment provisioning, and account modifications for field techs) or Dispatch (managing market routing, optimizing daily technician ...

SunSource

Site Support Specialist

West Palm Beach, FL · On-site +1

The Site Support / Contract Coordinator will be responsible for services calls and vendor management. General Statement of Duties: • Contract coordinator services for K&S vendor contracted work ...

Devereux

Kinship Support Specialist

Davie, FL · On-site

$23.80 - $27.13/hr

The Kinship Support Specialist is responsible for identifying family needs and driving the implementation of accessing and connecting the family to support the youth placed in their home. Position ...

Devereux

Kinship Support Specialist

Davie, FL · On-site

$23.80 - $27.13/hr

The Kinship Support Specialist is responsible for identifying family needs and driving the implementation of accessing and connecting the family to support the youth placed in their home. Position ...

Devereux

Kinship Support Specialist

Davie, FL · On-site

$23.80 - $27.13/hr

The Kinship Support Specialist is responsible for identifying family needs and driving the implementation of accessing and connecting the family to support the youth placed in their home. Position ...

SunSource

PM Support Specialist

West Palm Beach, FL · On-site

K+S Services, a SunSource company, offers a full range of industrial repair capabilities with over 866 different Manufacturers and over 122,000 unique part numbers supported. We provide our customers ...

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Showing results 21-40

All JobsOnline Chat Support JobsOnline Chat Support Jobs in Boca Raton, FL

Online Chat Support information

See Boca Raton, FL salary details

$13

$24

$42

How much do online chat support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for online chat support in Boca Raton, FL is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Online Chat Support vs Customer Service Representative?

AspectOnline Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or tech supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based, primarily online communicationOffice or call center, face-to-face or phone interactions
Industry UsageCommon in e-commerce, tech, and online servicesUsed across various industries including retail, banking, and telecom
Search & Comparison IntentFocuses on online communication skills and tech supportEmphasizes direct customer interaction and problem-solving

Online Chat Support and Customer Service Representative roles share similarities in communication skills and industry usage, but differ mainly in interaction mode and work environment. Online Chat Support specializes in online, remote communication, often within tech or e-commerce sectors, while Customer Service Representatives may work face-to-face or via phone across diverse industries.

What are the key skills and qualifications needed to thrive as an online chat support specialist?

To thrive as an Online Chat Support specialist, you need strong written communication, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing software is typically required. Patience, active listening, and a customer-centric attitude help you stand out in this role. These competencies ensure efficient, accurate, and positive support experiences, which are crucial for customer satisfaction and brand reputation.

What are some common challenges faced by online chat support representatives and how can they be managed?

Online Chat Support representatives often manage multiple conversations simultaneously, which can make it challenging to maintain accuracy and personalized service. A key to success is developing strong multitasking skills and using tools like canned responses and knowledge bases efficiently. Representatives may also encounter difficult or frustrated customers; remaining calm, empathetic, and solution-focused is essential. Regular feedback, ongoing training, and supportive team environments help manage these challenges and foster professional growth.
What are the most commonly searched types of Chat Support jobs in Boca Raton, FL? The most popular types of Chat Support jobs in Boca Raton, FL are:
What are popular job titles related to Online Chat Support jobs in Boca Raton, FL? For Online Chat Support jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Online Chat Support jobs in Boca Raton, FL look for? The top searched job categories for Online Chat Support jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Online Chat Support jobs? Cities near Boca Raton, FL with the most Online Chat Support job openings:
Online Chat Support jobs near you
Infographic showing various Online Chat Support job openings in Boca Raton, FL as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $51,414 per year, or $24.7 per hour.

Operational Support Specialist (Corporate Support)

KW Property Management & Consulting

West Palm Beach, FL • On-site

$20/hr

Full-time

Re-posted 11 days ago

Job description

The Operational Support Specialist plays a critical role in shaping the resident and guest experience by supporting front desk operations, amenity oversight, access control, and issue resolution, while maintaining a visible leadership presence in high-traffic and common areas. Amenity operations are an integrated function of this role and are not a standalone position.
Key Responsibilities
Front-of-House & Guest Experience
  • Serve as the first point of contact for residents, guests, and visitors
  • Deliver a professional, welcoming, and service-oriented experience
  • Manage guest inquiries, concerns, and complaints with calm, effective resolution
  • Provide information regarding property rules, amenities, and services
  • Maintain a visible presence in lobbies, common areas, amenity spaces, and exterior zones
  • Escalate issues appropriately while maintaining guest confidence and safety

Operational & Amenity Support
  • Support multiple properties and shifts within a designated region
  • Perform and support various FOH functions, including Front Desk (non-overnight), Amenity Attendant, Administrative Assistant, and other front-facing operational roles
  • Oversee pool, beach, fitness, and other amenity areas to ensure cleanliness, safety, and operational readiness
  • Monitor vendor performance related to amenities and report concerns to management
  • Ensure amenities are properly maintained, stocked, organized, and guest-ready at all times
  • Assist with towel service, fitness area upkeep, seating organization, and general amenity presentation
  • Support special events, projects, and service enhancements at the amenity level

Safety, Access & Compliance
  • Monitor and control building access in accordance with security and credentialing procedures
  • Ensure compliance with Association Rules and Regulations
  • Observe and report safety hazards, incidents, or malfunctions immediately
  • Track guest interactions, incidents, and resolutions using company systems and logs

Qualifications & Skills
  • Strong interpersonal, communication, and customer service skills
  • Proven experience in hospitality, concierge, security, property management, or guest-facing roles preferred
  • Ability to remain professional and composed in high-pressure situations
  • Versatility to support multiple FOH and amenity-related functions
  • Strong situational awareness and problem-solving abilities
  • Basic reporting, documentation, and administrative skills
  • Ability to work collaboratively with on-site teams and leadership

Schedule & Work Environment
  • Flexible availability, including evenings, weekends, and holidays
  • Ability to stand and walk for extended periods
  • Ability to work indoors and outdoors
  • Willingness to travel between KWPMC properties as operational needs require

Scope Clarification
This role is designed to provide integrated Front-of-House and Amenity operational support across properties. Responsibilities may vary by location and shift based on business needs.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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