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Customer Service Representative
Sterling, VA · Remote
Medical
Dental
Vision
Retirement
PTO
As the first point of contact, the CSR ensures inquiries, order confirmations, and issue ... live chat, to confirm orders, schedule deliveries, and address any concerns or questions from ...
Quick apply
Customer Service Representative
Sterling, VA · Remote
Medical
Dental
Vision
Retirement
PTO
As the first point of contact, the CSR ensures inquiries, order confirmations, and issue ... live chat, to confirm orders, schedule deliveries, and address any concerns or questions from ...
Tier 1 IT Service Desk Representative
Washington, DC · Remote
$28 - $32/hr
Medical
Dental
Vision
Life
Retirement
Provide Tier 1 technical support via phone, chat, remote desktop tools, and occasional onsite ... Online, and related productivity tools. * Support remote access technologies including VPN ...
Quick apply
Tier 1 IT Service Desk Representative
Washington, DC · Remote
$28 - $32/hr
Medical
Dental
Vision
Life
Retirement
Provide Tier 1 technical support via phone, chat, remote desktop tools, and occasional onsite ... Online, and related productivity tools. * Support remote access technologies including VPN ...
Customer Service Representative
Hamilton, VA · On-site
$16.50 - $22.25/hr
Medical
Dental
Vision
Retirement
PTO
Customer Service Representative (CSR) Company Overview At Akina Pharmacy, the shared purpose that ... live chat, to confirm orders, schedule deliveries, and address any concerns or questions from ...
Customer Service Representative
Hamilton, VA · On-site
$16.50 - $22.25/hr
Medical
Dental
Vision
Retirement
PTO
Customer Service Representative (CSR) Company Overview At Akina Pharmacy, the shared purpose that ... live chat, to confirm orders, schedule deliveries, and address any concerns or questions from ...
Customer Service Representative
Sterling, VA · On-site +1
$17 - $22/hr
Medical
Dental
Vision
Retirement
PTO
Customer Service Representative (CSR) Company Overview At Akina Pharmacy, the shared purpose that ... live chat, to confirm orders, schedule deliveries, and address any concerns or questions from ...
Customer Service Representative
Sterling, VA · On-site +1
$17 - $22/hr
Medical
Dental
Vision
Retirement
PTO
Customer Service Representative (CSR) Company Overview At Akina Pharmacy, the shared purpose that ... live chat, to confirm orders, schedule deliveries, and address any concerns or questions from ...
Call Center Hybrid Position - Digital Member Support Rep
Kensington, MD · Hybrid
$16.50 - $20.50/hr
... chat and phone. Assist members with inquiry resolution at first contact. Researches and resolves ... Complete various operational tasks including but not limited to online account opening, loan ...
Call Center Hybrid Position - Digital Member Support Rep
Kensington, MD · Hybrid
$16.50 - $20.50/hr
... chat and phone. Assist members with inquiry resolution at first contact. Researches and resolves ... Complete various operational tasks including but not limited to online account opening, loan ...
Call Center Hybrid Position - Digital Member Support Rep
Kensington, MD · On-site
$16.50 - $20.50/hr
... chat and phone. Assist members with inquiry resolution at first contact. Researches and resolves ... Complete various operational tasks including but not limited to online account opening, loan ...
Call Center Hybrid Position - Digital Member Support Rep
Kensington, MD · On-site
$16.50 - $20.50/hr
... chat and phone. Assist members with inquiry resolution at first contact. Researches and resolves ... Complete various operational tasks including but not limited to online account opening, loan ...
Call Center Hybrid Position - Digital Member Support Rep
Kensington, MD · On-site
$23 - $28/hr
... chat and phone. Assist members with inquiry resolution at first contact. Researches and resolves ... Complete various operational tasks including but not limited to online account opening, loan ...
Quick apply
Call Center Hybrid Position - Digital Member Support Rep
Kensington, MD · On-site
$23 - $28/hr
... chat and phone. Assist members with inquiry resolution at first contact. Researches and resolves ... Complete various operational tasks including but not limited to online account opening, loan ...
Call Center Hybrid Position - Digital Member Support Rep
Kensington, MD · On-site
$23 - $28/hr
... chat and phone. Assist members with inquiry resolution at first contact. Researches and resolves ... Complete various operational tasks including but not limited to online account opening, loan ...
Call Center Hybrid Position - Digital Member Support Rep
Kensington, MD · On-site
$23 - $28/hr
... chat and phone. Assist members with inquiry resolution at first contact. Researches and resolves ... Complete various operational tasks including but not limited to online account opening, loan ...
Customer Service Rep with Cashier exp
Washington, DC · On-site
$18 - $20/hr
Customer Service Rep - Cashier The Customer Service Representative will be responsible for ... Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional ...
Customer Service Rep with Cashier exp
Washington, DC · On-site
$18 - $20/hr
Customer Service Rep - Cashier The Customer Service Representative will be responsible for ... Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional ...
A004 - Customer Service Rep
Washington, DC · On-site
$18 - $24.50/hr
Customer Service Representative ref req 748563 original start 5/31/23 The Customer Service ... Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional ...
A004 - Customer Service Rep
Washington, DC · On-site
$18 - $24.50/hr
Customer Service Representative ref req 748563 original start 5/31/23 The Customer Service ... Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional ...
Customer Service Rep - Cashier
Washington, DC · On-site
$20 - $23/hr
Customer Service Representative - Cashier Traffic And Adjudication The Customer Service ... Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional ...
Customer Service Rep - Cashier
Washington, DC · On-site
$20 - $23/hr
Customer Service Representative - Cashier Traffic And Adjudication The Customer Service ... Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional ...
A004 - Customer Service Rep
Washington, DC · On-site
$18 - $24.50/hr
The Customer Service Representative will be responsible for providing exceptional service to ... Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional ...
A004 - Customer Service Rep
Washington, DC · On-site
$18 - $24.50/hr
The Customer Service Representative will be responsible for providing exceptional service to ... Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional ...
Customer Service Representative-EProcurement
Rockville, MD · On-site
$16.25 - $22.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
... chat with timeliness and courtesy o Identify and resolve system and service-related concerns ... or online setting a plus Experience in hospitality, purchasing and/or procurement a plus ...
Customer Service Representative-EProcurement
Rockville, MD · On-site
$16.25 - $22.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
... chat with timeliness and courtesy o Identify and resolve system and service-related concerns ... or online setting a plus Experience in hospitality, purchasing and/or procurement a plus ...
Customer Service Representative-E‑Procurement
$16.25 - $22.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
... chat with timeliness and courtesy o Identify and resolve system and service-related concerns ... online setting a plus • Experience in hospitality, purchasing and/or procurement a plus • ...
Customer Service Representative-E‑Procurement
$16.25 - $22.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
... chat with timeliness and courtesy o Identify and resolve system and service-related concerns ... online setting a plus • Experience in hospitality, purchasing and/or procurement a plus • ...
Customer Service Rep
Washington, DC · On-site
$20 - $23/hr
Customer Service Rep LOCATION: Washington, DC/Hybrid Employment type: Contract w2/1099/C2C MINIMUM ... chat, or in-person in a timely and professional manner. • Assist customers with product ...
Customer Service Rep
Washington, DC · On-site
$20 - $23/hr
Customer Service Rep LOCATION: Washington, DC/Hybrid Employment type: Contract w2/1099/C2C MINIMUM ... chat, or in-person in a timely and professional manner. • Assist customers with product ...
CSR II Operations (Temporary, Remote McAllen, TX)
VA · On-site +1
$16 - $21.75/hr
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties. The processes that the Customer Service ...
CSR II Operations (Temporary, Remote McAllen, TX)
VA · On-site +1
$16 - $21.75/hr
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties. The processes that the Customer Service ...
CSR II Operations (Temporary, Remote Lawrence KS)
VA · On-site +1
$16 - $21.75/hr
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties. The processes that the Customer Service ...
CSR II Operations (Temporary, Remote Lawrence KS)
VA · On-site +1
$16 - $21.75/hr
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties. The processes that the Customer Service ...
Customer Service Representative-E-Procurement
Rockville, MD · On-site
$16.25 - $22.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
... chat with timeliness and courtesy o Identify and resolve system and service-related concerns ... online setting a plus • Experience in hospitality, purchasing and/or procurement a plus • ...
Customer Service Representative-E-Procurement
Rockville, MD · On-site
$16.25 - $22.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
... chat with timeliness and courtesy o Identify and resolve system and service-related concerns ... online setting a plus • Experience in hospitality, purchasing and/or procurement a plus • ...
Online Chat Representative information
See Reston, VA salary details
$12.19 - $14.37
3% of jobs
$14.37 - $16.54
13% of jobs
$17.39 is the 25th percentile. Wages below this are outliers.
$16.54 - $18.71
23% of jobs
The median wage is $19.47 / hr.
$18.71 - $20.88
32% of jobs
$22.24 is the 75th percentile. Wages above this are outliers.
$20.88 - $23.05
6% of jobs
$23.05 - $25.22
4% of jobs
$25.22 - $27.39
1% of jobs
$27.39 - $29.56
12% of jobs
$29.56 - $31.73
3% of jobs
$31.73 - $33.90
0% of jobs
$33.90 - $36.08
2% of jobs
$12
$22
$36
How much do online chat representative jobs pay per hour?
As of Aug 13, 2026, the average hourly pay for online chat representative in Reston, VA is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $24.38 per hour, depending on experience, location, and employer.
What are some common challenges faced by online chat representatives, and how can they be effectively managed?
Online Chat Representatives often handle multiple conversations simultaneously, which can be challenging when trying to provide timely, accurate, and personalized responses. Managing high chat volumes, dealing with frustrated customers, and maintaining a positive tone are key hurdles. Effective multitasking, strong written communication skills, and familiarity with chat support platforms help representatives succeed. Many companies provide training and team support to help new hires develop these skills and manage stress in a fast-paced environment.
What are the key skills and qualifications needed to thrive as an online chat representative?
To thrive as an Online Chat Representative, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are soft skills that help representatives stand out. These skills ensure efficient resolution of customer inquiries, high satisfaction levels, and effective support in a fast-paced digital environment.
What is an online chat representative?
Online Chat Representatives are customer service professionals who assist customers via live chat on websites, apps, or social media platforms. They answer questions, resolve issues, provide product or service information, and help with orders or technical support in real time. Their goal is to ensure a positive customer experience by offering quick and effective solutions through written communication.
What are popular job titles related to Online Chat Representative jobs in Reston, VA?
For Online Chat Representative jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Online Chat Representative jobs in Reston, VA look for?
The top searched job categories for Online Chat Representative jobs in Reston, VA are:
- Waste Management Customer Service Remote
- Overnight Remote Customer Service Rep
- Remote 8Pm 4Am
- Weekend Chat Support
- Temporary Ikea Customer Service
- Temporary Hsn Customer Service
- Volunteer Aetna Customer Service
- Seasonal Nicor Gas Customer Service
- Remote Customer Experience Manager
- Urgently Hiring Customer Service Typing
What cities near Reston, VA are hiring for Online Chat Representative jobs?
Cities near Reston, VA with the most Online Chat Representative job openings:
Full-time
Re-posted 12 days ago
Job description
Hi! Im Mira, MSIs Intelligent Recruiting Assistant.
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You can ask me anything about our business, culture, team, and more. You can also ask me about open jobs. Id love to help you apply now! Click the Chat to Apply button or chat in the bottom right corner to get tailored job recommendations based on your interests and apply with me today. CHAT TO APPLY