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Online Chat Representative Jobs in Raleigh, NC (NOW HIRING)

Clean Harbors

Environmental SKE Sales Rep

Raleigh, NC · On-site

$105K/yr

Safety-Kleen In Raleigh, NC , is looking for an Sales Representative to join their safety conscious ... To learn more about our company, and to apply online for this exciting opportunity, visit us at www ...

QUALITY EQUIPMENT LLC

Sales Representative

Pittsboro, NC · On-site

$50K - $75K/yr

Represents the Company for the sale of machinery to customers within local geographic sales area ... Visual: Working with PC, online content, manuals and close detailed work * Work Environment:

Adecco

SMB Sales

Morrisville, NC

$21.95/hr

While a lot of your time will be spent on inbound call and chat queues; You must be prepared to ... You must be comfortable working in a call-center role, cold-calling and online chatting with ...

New

Adecco

SMB Sales

Morrisville, NC · On-site

$21.95/hr

While a lot of your time will be spent on inbound call and chat queues; You must be prepared to ... You must be comfortable working in a call-center role, cold-calling and online chatting with ...

New

Adecco

SMB Sales

Morrisville, NC · On-site

$60K - $85K/yr

While a lot of your time will be spent on inbound call and chat queues; You must be prepared to ... You must be comfortable working in a call-center role, cold-calling and online chatting with ...

New

WCPSS

Customer Service Representative

Raleigh, NC

$14.25 - $19.50/hr

Overview POSITION TITLE (Oracle title) CUSTOMER SERVICE REPRESENTATIVE WORKING TITLE Customer ... Processes telephone/voicemail and online customer service inquiries in a consistent respectful ...

WCPSS

Customer Service Representative

Raleigh, NC · On-site

$14.25 - $19.50/hr

Overview POSITION TITLE (Oracle title) CUSTOMER SERVICE REPRESENTATIVE WORKING TITLE Customer ... Processes telephone/voicemail and online customer service inquiries in a consistent respectful ...

WCPSS

Customer Service Representative

Raleigh, NC

$14.25 - $19.50/hr

Overview POSITION TITLE (Oracle title) CUSTOMER SERVICE REPRESENTATIVE WORKING TITLE Customer ... Processes telephone/voicemail and online customer service inquiries in a consistent respectful ...

WCPSS

Customer Service Representative

Raleigh, NC

$14.25 - $19.50/hr

Overview POSITION TITLE (Oracle title) CUSTOMER SERVICE REPRESENTATIVE WORKING TITLE Customer ... Processes telephone/voicemail and online customer service inquiries in a consistent respectful ...

WCPSS

Customer Service Representative

Raleigh, NC

$14.25 - $19.50/hr

Overview POSITION TITLE (Oracle title) CUSTOMER SERVICE REPRESENTATIVE WORKING TITLE Customer ... Processes telephone/voicemail and online customer service inquiries in a consistent respectful ...

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All JobsOnline Chat Representative JobsOnline Chat Representative Jobs in Raleigh, NC

Online Chat Representative information

See Raleigh, NC salary details

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How much do online chat representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for online chat representative in Raleigh, NC is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.45 per hour, depending on experience, location, and employer.

What is an online chat representative?

Online Chat Representatives are customer service professionals who assist customers via live chat on websites, apps, or social media platforms. They answer questions, resolve issues, provide product or service information, and help with orders or technical support in real time. Their goal is to ensure a positive customer experience by offering quick and effective solutions through written communication.

What are the key skills and qualifications needed to thrive as an online chat representative?

To thrive as an Online Chat Representative, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are soft skills that help representatives stand out. These skills ensure efficient resolution of customer inquiries, high satisfaction levels, and effective support in a fast-paced digital environment.

What are some common challenges faced by online chat representatives, and how can they be effectively managed?

Online Chat Representatives often handle multiple conversations simultaneously, which can be challenging when trying to provide timely, accurate, and personalized responses. Managing high chat volumes, dealing with frustrated customers, and maintaining a positive tone are key hurdles. Effective multitasking, strong written communication skills, and familiarity with chat support platforms help representatives succeed. Many companies provide training and team support to help new hires develop these skills and manage stress in a fast-paced environment.

What are the most commonly searched types of Chat Representative jobs in Raleigh, NC?

The most popular types of Chat Representative jobs in Raleigh, NC are:

What are popular job titles related to Online Chat Representative jobs in Raleigh, NC?

For Online Chat Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Online Chat Representative jobs in Raleigh, NC look for?

The top searched job categories for Online Chat Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Online Chat Representative jobs?

Cities near Raleigh, NC with the most Online Chat Representative job openings:

Online Chat Representative jobs near you
Infographic showing various Online Chat Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $42,879 per year, or $20.6 per hour.

Remote Custumer Service Representative

Next Stop Travel

Raleigh, NC • Remote

$15.50 - $21.25/hr

Part-time

Posted 2 days ago

New

Job description

Company Overview:
Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive support through efficient systems and professional communication.

Position Summary:
The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment.

Primary Responsibilities:

  • Serve as a point of contact for client inquiries via email, phone, and online platforms
  • Identify client needs and present appropriate service options
  • Coordinate scheduling and organize detailed service plans
  • Submit and manage reservations with external providers
  • Ensure timely follow-up and clear communication throughout all stages
  • Maintain accurate records within internal systems
  • Support process improvements and team collaboration initiatives

Qualifications:

  • Experience in customer service, coordination, or administrative roles preferred
  • Strong organizational and communication skills
  • Ability to work independently and manage priorities effectively
  • Comfortable using digital tools and web-based systems
  • Detail-oriented with a focus on accuracy

Work Structure amp; Compensation:

  • Flexible remote work environment
  • Performance-based compensation based on completed client arrangements
  • Access to training and ongoing support

Additional Information:
This role is ideal for individuals who are dependable, process-driven, and comfortable working in a structured remote setting. Selected candidates will complete onboarding and training designed to support a successful transition into the role.

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