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Online Chat Rep Jobs in Indiana (NOW HIRING)

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Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

About the job Customer Service Representative Remote Position: Customer Service Representative ... Key Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and ...

TTEC

Sales Representative (Presales) with Romanian-English Apply now Save jobSaved job Your potential ... whether through voice, chat or email interactions. We trust you already have the necessary ...

TTEC

Sales Representative (Presales) with Polish-English Apply now Save jobSaved job Your potential has ... whether through voice, chat or email interactions. We trust you already have the necessary ...

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All JobsOnline Chat Rep JobsOnline Chat Rep Jobs in Indiana

Online Chat Rep information

See Indiana salary details

$9

$21

$57

How much do online chat rep jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for online chat rep in Indiana is $21.10, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $24.42 per hour, depending on experience, location, and employer.

What is an online chat rep?

Online Chat Representatives, also known as chat agents or live chat support, are customer service professionals who assist customers via online chat platforms. Their main responsibilities include answering customer inquiries, resolving issues, providing product information, and guiding users through website processes in real time. They play a crucial role in delivering efficient, text-based support for businesses, often handling multiple conversations simultaneously. Successful chat reps possess strong communication skills, multitasking abilities, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as an online chat rep, and why are they important?

To thrive as an Online Chat Rep, strong written communication skills, fast typing abilities, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and live chat platforms like Zendesk or LiveChat is typically required. Exceptional patience, problem-solving, and multitasking abilities help representatives handle multiple conversations and resolve issues effectively. These skills ensure efficient, high-quality customer support and satisfaction in a digital environment.

What are some common challenges faced by online chat reps, and how can they be managed effectively?

Online Chat Reps often handle multiple customer conversations simultaneously, which can be challenging when trying to provide prompt, personalized responses. Managing time efficiently and staying organized are essential to avoid feeling overwhelmed. Additionally, interpreting customer tone and intent without verbal cues can require extra attention to detail and empathy. Many employers provide training and digital tools to help reps manage workloads and improve communication, so taking advantage of these resources can make the role more manageable and rewarding.

What is the difference between Online Chat Rep vs Customer Service Representative?

AspectOnline Chat RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote, online platform-basedIn-office or remote, depending on employer
Industry UsageCommon in e-commerce, tech, and online servicesWidespread across retail, telecom, banking, and more
Primary CommunicationText-based chatPhone, email, in-person, or chat

Online Chat Reps primarily handle customer inquiries via live online chat, focusing on quick, text-based support. Customer Service Representatives may handle multiple communication channels, including phone and email, and often work in various industries. While both roles require strong communication skills and customer service experience, Online Chat Reps specialize in digital, real-time chat support, making them ideal for online businesses and tech companies.

What are popular job titles related to Online Chat Rep jobs in Indiana?

For Online Chat Rep jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Online Chat Rep jobs in Indiana look for?

The top searched job categories for Online Chat Rep jobs in Indiana are:

What cities in Indiana are hiring for Online Chat Rep jobs?

Cities in Indiana with the most Online Chat Rep job openings:

Online Chat Rep jobs near you
Infographic showing various Online Chat Rep job openings in Indiana as of August 2026, with employment types broken down into 64% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $43,887 per year, or $21.1 per hour.

Costco Roadshow - Sales Rep

Premium Retail Services Inc

Carmel, IN • On-site

$25/hr

Part-time

Re-posted 8 days ago

Premium Retail Services rating

4.9

Company rating: 4.9 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

72nd of 72 rated business consultants

Job description

Costco Roadshow - Sales Rep
General Information
Company: PRE-US
Location: CARMEL, Indiana, 46032
Ref #: 126562
Pay Rate: $ 25.00
Experience/skills and/or location may influence position wage rate
Range Minimum: $ 25.00
Range Maximum: $ 25.00
Function: Merchandising
Employment Duration: Part-time
Description and Requirements
Costco Roadshow - Product Sales Representative
Looking for a job that fits your lifestyle and lets you show off your people skills? We've got just the thing! Premium Retail is on the hunt for enthusiastic, results-driven and outgoing brand ambassadors to bring big energy to Costco roadshows.
This isn't your typical job - it's a short-term, high-impact opportunity where you'll demo cool products, chat with shoppers, and help drive sales. Between road shows, you'll have some downtime, so it's perfect for anyone who loves flexibility and variety.
What You'll Be Doing:
  • Set the stage: Setup eye-catching displays inside the store that make shoppers stop and experience products.

  • Be the star: Engage customers with a friendly smile and showcase the product like a pro.

  • Show & tell: Demonstrate features and benefits in a way that gets people excited.

  • Stay connected: Use our app to track sales, report activity, and keep things running smoothly.

  • Keep it fresh: Manage inventory and make sure everything looks amazing for each event.

  • Play by the rules: Follow store safety and hygiene guidelines-because we care about you and our customers.

What You'll Need to Shine:
  • Selling/demonstration experience

  • High school diploma or equivalent experience.

  • Valid driver's license and reliable transportation.

  • A knack for communication and presentation-confidence is key!

  • Customer service skills that make people feel welcome.

  • Ability to stand, bend, and lift up to 50 lbs. This is an active role!

  • Comfort with smartphones and mobile apps (you'll use them daily).

  • A smartphone that supports our reporting apps.

  • Open availability - most events are multiple consecutive days (7 to 10)

Why You'll Love It:
  • Fun, fast-paced environment for product demonstration & engagement

  • Opportunity to represent amazing brands

  • Meet new people every day through conversation & presentation

  • $500 bonus for committed sales representatives (discuss with our recruiter)

If you're ready to bring the energy and make an impact, apply now and let's make these road shows unforgettable!
What's a Roadshow Job All About?
Think pop-up events inside a retailer where you get to show off cool products and connect with shoppers. You'll help set up displays, chat with customers, demo products, and keep the energy high to drive sales.
These events usually run for up to 10 days -perfect if you like short-term work with lots of interaction. If you're great at talking to people and love promoting brands, this is a fun way to make an impact and keep things flexible.
Equal Opportunity Employer (Disabled, Veteran) Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories E-Verify Employer
*Acosta Group, in good faith, believes that any posted range of compensation is the accurate range for this role at the time of this posting. Acosta Group may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.

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