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Online Chat Customer Support Jobs (NOW HIRING)

StrataBuilt LLC

live chat representative

$16.50 - $22.25/hr

... for customers via our online chat platform. This role is essential to ensuring prompt, friendly, and accurate assistance to users seeking support, information, or guidance about our products and ...

XRC Ventures

Customer Success Specialist

Provide responsive, high quality support to customers across email, phone, real time online chat, Intercom, Facebook, Reddit, and X. * Respond to customer questions related to product features ...

AnDek Staffing Services

Be Seen First

Customer Coordinator

Foothill Ranch, CA · On-site

$22 - $24/hr

... online chat, requiring strong interpersonal skills and attention to detail. The Customer Coordinator utilizes general office and specific CRM software to provide timely support and resolve issues ...

Episcopal School

Chat Support Agent

Baton Rouge, LA · On-site

The Chat Support Agent will be responsible for providing exceptional customer service and technical support to our students, parents, and faculty through our online chat platform. This is a ...

VIVA

Customer Service Support Operator

Buffalo Grove, IL · On-site

$17.50 - $22.25/hr

Providing and exceptional customer experience with each customer contact/inquiry via phone, e-mail and online chat. As a Customer Services Support Operator, you will : Demonstrate the ability to ...

1840 & Company

Customer Support Representative

$16.50 - $22.25/hr

Customer Support Representative We are seeking a dedicated and detail-oriented Customer Support ... Familiarity with social media platforms and online chat systems. * Self-motivated and able to work ...

lovelyskin

Customer Support Specialist

Gretna, NE · On-site

$22 - $24/hr

Customer Support Specialist LovelySkin is searching for our next Customer Support Specialist to ... Providing excellent customer service via phone, email, and online chat daily * Assisting with any ...

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Online Chat Customer Support information

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How much do online chat customer support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for online chat customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

Are online chat customer support jobs legit?

Online chat customer support jobs are legitimate positions offered by many companies to assist customers via live chat platforms. These roles typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. As with any job opportunity, it is important to verify the employer's credibility to avoid scams.

How to become an online chat customer support agent?

To become an online chat customer support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Prior experience in customer service or related roles can be beneficial, and some employers may require basic computer skills and the ability to handle multiple chats simultaneously. Training is often provided by the employer to familiarize new agents with company policies and tools.

What cities are hiring for Online Chat Customer Support jobs?

Cities with the most Online Chat Customer Support job openings:

What states have the most Online Chat Customer Support jobs?

States with the most job openings for Online Chat Customer Support jobs include:

What are popular job titles related to Online Chat Customer Support jobs?

For Online Chat Customer Support jobs, the most frequently searched job titles are:

Infographic showing various Online Chat Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Remote Online chat specialist

Remote

Retirement Solutions Advisors LLC
Finance and Insurance • 1 - 10 employees
Learn more about Retirement Solutions Advisors LLCexternal

Other

Re-posted 18 days ago

Job description

Company Description
The "right fit" must be determined with care. Our extensive knowledge of the legal and regulatory environment assures our client's plan design and operation will meet these requirements. We draw on this same knowledge base to provide our clients with ideas and strategies for maximizing plan contributions and asset accumulation.
Job Description
Responsibilities:
  • Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
  • Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
  • Crete relationships with new customers to better understand and achieve their needs
  • Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
  • Promotes interest in client products and services
  • Consistently achieves established standards of the position
  • Continually portray and project a positive and professional image.
  • Provide administrative support to the customer service team
  • May assist with overflow work and other duties as needed
  • Promotes interest in client products and services
  • Consistently achieves established standards of the position
  • Continually portray and project a positive and professional image
  • Provide administrative support to the customer service team
  • May assist with overflow work and other duties as needed
  • This position is also a remote position in which you will be working from home
Qualifications
Requirements:
  • High school diploma or equivalent.
  • Experience in customer service.
  • Strong telephone etiquette.
  • Familiarity with CRM tools.
  • Excellent communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to adapt to different personalities.

Additional Information
All your information will be kept confidential according to EEO guidelines.

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