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Online Chat Agent Jobs in Renton, WA (NOW HIRING)

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All JobsOnline Chat Agent JobsOnline Chat Agent Jobs in Renton, WA

Online Chat Agent information

See Renton, WA salary details

$5

$19

$27

How much do online chat agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for online chat agent in Renton, WA is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.63 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as an online chat agent?

To thrive as an Online Chat Agent, you need excellent written communication, fast typing skills, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Patience, problem-solving abilities, and professionalism help agents resolve issues efficiently and create positive customer experiences. These skills ensure timely, accurate support and foster customer satisfaction in a digital environment.

What is an online chat agent?

Online Chat Agents are customer service professionals who interact with customers through live chat or messaging platforms. They assist with answering questions, resolving issues, and providing information about products or services in real-time. Their goal is to ensure customer satisfaction by offering prompt and accurate support. Online Chat Agents typically work for companies in retail, technology, finance, and many other industries. They need strong communication skills and the ability to multitask effectively.

What is the difference between Online Chat Agent vs Customer Service Representative?

AspectOnline Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based, online platformsCall centers, retail stores, or office settings
Industry UsageCustomer support via live chat on websitesPhone, email, in-person customer support
Common Search IntentOnline chat support roles, remote customer service jobsCustomer service jobs, support representative roles

Online Chat Agents primarily handle customer inquiries through live chat platforms, often remotely, focusing on digital communication. Customer Service Representatives may work via phone, email, or in person, providing broader support across multiple channels. While both roles require strong communication skills and a customer-focused approach, Online Chat Agents specialize in online interactions, making them ideal for digital-first customer support environments.

How does an online chat agent typically handle multiple customer conversations simultaneously?

Online Chat Agents often manage several live chats at once using specialized software that organizes conversations and provides quick access to resources. This requires strong multitasking skills, attention to detail, and the ability to prioritize urgent queries. Agents are trained to use pre-written responses and knowledge bases to maintain efficiency while still delivering personalized support. Collaboration with teammates and supervisors is common, especially for complex issues that need escalation or additional expertise.
What are popular job titles related to Online Chat Agent jobs in Renton, WA? For Online Chat Agent jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Online Chat Agent jobs in Renton, WA look for? The top searched job categories for Online Chat Agent jobs in Renton, WA are:
What cities near Renton, WA are hiring for Online Chat Agent jobs? Cities near Renton, WA with the most Online Chat Agent job openings:
Online Chat Agent jobs near you
Infographic showing various Online Chat Agent job openings in Renton, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,116 per year, or $19.3 per hour.

Customer Service Representative - State Farm Agent Team Member

Aaron A. Hakobian - State Farm Agent

Issaquah, WA • On-site

$23 - $25/hr

Other

Medical, Retirement, PTO

Re-posted 14 days ago

Job description

We're Hiring!

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work.

About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Customer Service Representative - State Farm Agent Team Member

As a Customer Service Representative - State Farm Agent Team Member with Aaron A. Hakobian - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Benefits
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Responsibilities
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
Qualifications
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation: $23.00 - $25.00 per hour

Apply