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Online Banking Representative Jobs (NOW HIRING)

Hawaii National Bank

Relationship Banking Representative

Kailua, HI · On-site

$16.50 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Position Our relationship banking representatives are vital to the customer experience at our branch locations throughout Oahu, Maui, and the Island of Hawaii. This position requires ...

Hawaii National Bank

Relationship Banking Representative

Hilo, HI · On-site

$18 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Position Our relationship banking representatives are vital to the customer experience at our branch locations throughout Oahu, Maui, and the Island of Hawaii. This position requires ...

hnbhawaii

Relationship Banking Representative

Honolulu, HI

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Position Our relationship banking representatives are vital to the customer experience at our branch locations throughout Oahu, Maui, and the Island of Hawaii. This position requires ...

hnbhawaii

Relationship Banking Representative

Hilo, HI

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Position Our relationship banking representatives are vital to the customer experience at our branch locations throughout Oahu, Maui, and the Island of Hawaii. This position requires ...

hnbhawaii

Relationship Banking Representative

Kailua, HI

$19.25 - $25.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Position Our relationship banking representatives are vital to the customer experience at our branch locations throughout Oahu, Maui, and the Island of Hawaii. This position requires ...

Commerce Bank

Business Banking Representative

Pittsburg, KS · On-site

$30.55 - $40.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This compensation range is for the Business Banking Representative and Business Banking Relationship Manager I job and contemplates a wide range of factors that are considered in determining most ...

Monitise

Manager, Online Banking & Technical Delivery

$109K - $152K/yr

Job Title Manager, Online Banking & Technical Delivery What does a successful Manager, Online ... Please note our AskHR representatives do not have visibility to your application status. Current ...

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Online Banking Representative information

See salary details

$11

$18

$25

How much do online banking representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for online banking representative in the United States is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $19.95 per hour, depending on experience, location, and employer.

What does an online banking representative do?

An Online Banking Representative assists customers with their banking needs through digital channels such as email, chat, or phone. They help users navigate online banking platforms, resolve technical issues, and answer questions about account services, transactions, and security. Their goal is to provide efficient support, ensure customer satisfaction, and maintain the confidentiality and security of customer information. They may also guide customers through setting up online accounts and troubleshooting login problems.

What are the key skills and qualifications needed to thrive as an online banking representative?

To thrive as an Online Banking Representative, you need strong customer service abilities, attention to detail, and a basic understanding of banking processes, often supported by a high school diploma or equivalent. Familiarity with online banking platforms, CRM systems, and secure communication tools is typically required. Excellent problem-solving, active listening, and clear communication skills help representatives resolve customer issues efficiently and build trust. These skills are crucial for ensuring customer satisfaction, maintaining account security, and supporting the reputation of the financial institution.

How does an online banking representative typically collaborate with other departments to resolve complex customer issues?

As an Online Banking Representative, you will often work closely with teams such as IT support, fraud prevention, and account management to address and resolve customer concerns that go beyond standard inquiries. When customers encounter technical issues, security concerns, or account discrepancies, you’ll coordinate with these departments to gather necessary information and ensure timely solutions. Effective communication and documentation are essential, as you’ll serve as the liaison between the customer and internal teams. This collaborative environment helps you learn about different banking functions and can open doors for future career advancement within the organization.

What is the difference between Online Banking Representative vs Customer Service Representative?

AspectOnline Banking RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; banking knowledgeHigh school diploma or equivalent; general customer service skills
Work EnvironmentBank branches, call centers, online platformsCall centers, retail stores, corporate offices
Employer & IndustryBanks, credit unions, financial institutionsVarious industries including retail, telecom, finance
Common Search & ComparisonYesYes

Online Banking Representatives focus on assisting customers with digital banking services, troubleshooting online account issues, and guiding users through online platforms. Customer Service Representatives handle a broader range of customer inquiries across various channels and industries. While both roles require strong communication skills, Online Banking Representatives specialize in online banking tools and financial products, making them more specific to banking environments.

More about Online Banking Representative jobs

What cities are hiring for Online Banking Representative jobs?

Cities with the most Online Banking Representative job openings:

What states have the most Online Banking Representative jobs?

States with the most job openings for Online Banking Representative jobs include:

What job categories do people searching Online Banking Representative jobs look for?

The top searched job categories for Online Banking Representative jobs are:

Online Banking Representative jobs near you
Infographic showing various Online Banking Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,452 per year, or $18 per hour.

Relationship Banking Representative

Hawaii National Bank

Kailua, HI • On-site

$16.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

About the Position
Our relationship banking representatives are vital to the customer experience at our branch locations throughout Oahu, Maui, and the Island of Hawaii. This position requires providing great customer service and building lasting connections through daily transactions and conversations. Relationship banking representatives will have the opportunity to work and interact with staff from nearly all departments of the bank. This position lays a solid foundation for further advancement and opens a door of possibilities for upward movement within the branch or to other departments within the company.
Details
  • Establishes and maintains excellent business and retail customer relations.
  • Provides a variety of customer service functions, including processing transactions, handling cash, and the opening/closing of accounts, among other duties and responsibilities.
  • Educates customers about various bank products and services, handles inquiries on retail banking, electronic banking, and business services.
  • Works with other departments within the bank to better service customers and refer to appropriate departments as needed.
  • Provides services in accordance with the Bank's policies and procedures.

Education: High School Diploma or equivalent required
Skills & Qualifications: Good number skills and mathematical ability; accurate typing; basic computer knowledge; ability to communicate effectively; work under pressure and meet deadlines
Other Desired Skills: Six months cash-handling experience; 10-key by touch
Benefits
  • Generous group medical, dental, vision and drug benefits
  • 401(k) plan for eligible employees, with matching and immediate vesting
  • Educational assistance
  • Paid time off, including vacation, sick leave, holidays and birthday
  • Bank-paid life insurance
  • Free checking account and safe deposit box
  • Special home and auto loan financing programs
  • Opportunities for advancement
  • Competitive salaries

About Working with Us
Hawaii National Bank is known as the Home of Warm-Hearted Bankers. We are a locally-owned family business that has become a family. We foster a friendly and supportive work environment, value open communication and the sharing of ideas, and are continually striving to improve ourselves and our organization. From Day 1, employees are mentored by some of the best in Hawaii's banking industry. We take the time to strengthen your existing interests and encourage the development of new skills. Our close relationships, with each other and with our customers, and our commitment to our communities have set us apart for more than 60 years. Join our team today!

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