Job Type Full-time Description The Electronic Banking Representative provides exceptional customer ... Primary Responsibilities * Assist customers with online banking, mobile banking, ACH, and cash ...
Job Type Full-time Description The Electronic Banking Representative provides exceptional customer ... Primary Responsibilities * Assist customers with online banking, mobile banking, ACH, and cash ...
Description The Electronic Banking Representative provides exceptional customer service and operational support for the Bank's electronic banking services, including online banking, mobile banking ...
Description The Electronic Banking Representative provides exceptional customer service and operational support for the Bank's electronic banking services, including online banking, mobile banking ...
We will make sure you get the training needed to develop you into a banking representative; this will include a mixture of live teams' sessions with a trainer, guided study through our online ...
We will make sure you get the training needed to develop you into a banking representative; this will include a mixture of live teams' sessions with a trainer, guided study through our online ...
$15.50 - $21/hr
The agent will toggle between video teller and online banking interactions. The agent will work as ... Representatives will work requests submitted through the web sites, outbound sales, and from the ...
$15.50 - $21/hr
The agent will toggle between video teller and online banking interactions. The agent will work as ... Representatives will work requests submitted through the web sites, outbound sales, and from the ...
The agent will toggle between video teller and online banking interactions. The agent will work as ... Representatives will work requests submitted through the web sites, outbound sales, and from the ...
The agent will toggle between video teller and online banking interactions. The agent will work as ... Representatives will work requests submitted through the web sites, outbound sales, and from the ...
$15.50 - $21/hr
The agent will toggle between video teller and online banking interactions. The agent will work as ... Representatives will work requests submitted through the web sites, outbound sales, and from the ...
$15.50 - $21/hr
The agent will toggle between video teller and online banking interactions. The agent will work as ... Representatives will work requests submitted through the web sites, outbound sales, and from the ...
$15.50 - $21/hr
The agent will toggle between video teller and online banking interactions. The agent will work as ... Representatives will work requests submitted through the web sites, outbound sales, and from the ...
$15.50 - $21/hr
The agent will toggle between video teller and online banking interactions. The agent will work as ... Representatives will work requests submitted through the web sites, outbound sales, and from the ...
$15.50 - $21/hr
The agent will toggle between video teller and online banking interactions. The agent will work as ... Representatives will work requests submitted through the web sites, outbound sales, and from the ...
$15.50 - $21/hr
The agent will toggle between video teller and online banking interactions. The agent will work as ... Representatives will work requests submitted through the web sites, outbound sales, and from the ...
$15.50 - $21/hr
The agent will toggle between video teller and online banking interactions. The agent will work as ... Representatives will work requests submitted through the web sites, outbound sales, and from the ...
$15.50 - $21/hr
The agent will toggle between video teller and online banking interactions. The agent will work as ... Representatives will work requests submitted through the web sites, outbound sales, and from the ...
$15.50 - $21/hr
The agent will toggle between video teller and online banking interactions. The agent will work as ... Representatives will work requests submitted through the web sites, outbound sales, and from the ...
$15.50 - $21/hr
The agent will toggle between video teller and online banking interactions. The agent will work as ... Representatives will work requests submitted through the web sites, outbound sales, and from the ...
$15.50 - $21/hr
The agent will toggle between video teller and online banking interactions. The agent will work as ... Representatives will work requests submitted through the web sites, outbound sales, and from the ...
$15.50 - $21/hr
The agent will toggle between video teller and online banking interactions. The agent will work as ... Representatives will work requests submitted through the web sites, outbound sales, and from the ...
We will make sure you get the training needed to develop you into a banking representative; this will include a mixture of live teams' sessions with a trainer, guided study through our online ...
We will make sure you get the training needed to develop you into a banking representative; this will include a mixture of live teams' sessions with a trainer, guided study through our online ...
Banking Representative
Atlanta, GA · On-site
$20/hr
Online and mobile banking support * Debit/credit card concerns (activation, disputes, fraud alerts) * Basic product information (checking, savings, loans, etc.) * Accurately document all customer ...
Banking Representative
Atlanta, GA · On-site
$20/hr
Online and mobile banking support * Debit/credit card concerns (activation, disputes, fraud alerts) * Basic product information (checking, savings, loans, etc.) * Accurately document all customer ...
Community Banking Representative
$18 - $20/hr
... online, debit cards, credit cards, and related services. * Develops an interest in sales and ... represent Frontier Bank with distinction. * Other responsibilities may be assigned by the ...
Community Banking Representative
$18 - $20/hr
... online, debit cards, credit cards, and related services. * Develops an interest in sales and ... represent Frontier Bank with distinction. * Other responsibilities may be assigned by the ...
Be Seen First
Banking Representative
Sandy Springs, GA · On-site
$20/hr
Online and mobile banking support * Debit/credit card concerns (activation, disputes, fraud alerts) * Basic product information (checking, savings, loans, etc.) * Accurately document all customer ...
Quick apply
Be Seen First
Banking Representative
Sandy Springs, GA · On-site
$20/hr
Online and mobile banking support * Debit/credit card concerns (activation, disputes, fraud alerts) * Basic product information (checking, savings, loans, etc.) * Accurately document all customer ...
Electronic Banking Representative
$15.25 - $19.25/hr
As an Electronic Banking Representative, you'll play a vital role in ensuring our customers have ... Resolve complex customer inquiries related to online banking, mobile apps, digital payments, and ...
Electronic Banking Representative
$15.25 - $19.25/hr
As an Electronic Banking Representative, you'll play a vital role in ensuring our customers have ... Resolve complex customer inquiries related to online banking, mobile apps, digital payments, and ...
Electronic Banking Representative
Sioux City, IA · On-site
$15.25 - $19.25/hr
As an Electronic Banking Representative, you'll play a vital role in ensuring our customers have ... Resolve complex customer inquiries related to online banking, mobile apps, digital payments, and ...
Electronic Banking Representative
Sioux City, IA · On-site
$15.25 - $19.25/hr
As an Electronic Banking Representative, you'll play a vital role in ensuring our customers have ... Resolve complex customer inquiries related to online banking, mobile apps, digital payments, and ...
Retail Banking Representative
Miami, FL · On-site
The Retail Banking Representative (Bird Road Branch) is responsible for opening new accounts, personal and business; ensuring the proper documentation for new accounts has been gathered and properly ...
Retail Banking Representative
Miami, FL · On-site
The Retail Banking Representative (Bird Road Branch) is responsible for opening new accounts, personal and business; ensuring the proper documentation for new accounts has been gathered and properly ...
Retail Banking Representative
Miami, FL · On-site
Overview The Retail Banking Representative (Brickell Branch) is responsible for opening new accounts, personal and business; ensuring the proper documentation for new accounts has been gathered and ...
Retail Banking Representative
Miami, FL · On-site
Overview The Retail Banking Representative (Brickell Branch) is responsible for opening new accounts, personal and business; ensuring the proper documentation for new accounts has been gathered and ...
The Digital Banking Services Representative I supports Apple Bank's Retail and Business Online Banking operations, including bill payment functions. The Representative supports our Customer Line ...
The Digital Banking Services Representative I supports Apple Bank's Retail and Business Online Banking operations, including bill payment functions. The Representative supports our Customer Line ...
Online Banking Representative information
See salary details
$11.06 - $12.37
9% of jobs
$12.37 - $13.68
13% of jobs
$13.68 - $14.99
0% of jobs
$14.99 - $16.30
1% of jobs
$16.46 is the 25th percentile. Wages below this are outliers.
$16.30 - $17.61
16% of jobs
The median wage is $18.21 / hr.
$17.61 - $18.92
24% of jobs
$19.85 is the 75th percentile. Wages above this are outliers.
$18.92 - $20.24
17% of jobs
$20.24 - $21.55
14% of jobs
$21.55 - $22.86
2% of jobs
$22.86 - $24.17
0% of jobs
$24.17 - $25.48
4% of jobs
$11
$18
$25
How much do online banking representative jobs pay per hour?
As of Jul 27, 2026, the average hourly pay for online banking representative in the United States is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $19.95 per hour, depending on experience, location, and employer.
What does an Online Banking Representative do?
An Online Banking Representative assists customers with their banking needs through digital channels such as email, chat, or phone. They help users navigate online banking platforms, resolve technical issues, and answer questions about account services, transactions, and security. Their goal is to provide efficient support, ensure customer satisfaction, and maintain the confidentiality and security of customer information. They may also guide customers through setting up online accounts and troubleshooting login problems.
What are the key skills and qualifications needed to thrive as an Online Banking Representative, and why are they important?
To thrive as an Online Banking Representative, you need strong customer service abilities, attention to detail, and a basic understanding of banking processes, often supported by a high school diploma or equivalent. Familiarity with online banking platforms, CRM systems, and secure communication tools is typically required. Excellent problem-solving, active listening, and clear communication skills help representatives resolve customer issues efficiently and build trust. These skills are crucial for ensuring customer satisfaction, maintaining account security, and supporting the reputation of the financial institution.
What is the difference between Online Banking Representative vs Customer Service Representative?
| Aspect | Online Banking Representative | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; banking knowledge | High school diploma or equivalent; general customer service skills |
| Work Environment | Bank branches, call centers, online platforms | Call centers, retail stores, corporate offices |
| Employer & Industry | Banks, credit unions, financial institutions | Various industries including retail, telecom, finance |
| Common Search & Comparison | Yes | Yes |
Online Banking Representatives focus on assisting customers with digital banking services, troubleshooting online account issues, and guiding users through online platforms. Customer Service Representatives handle a broader range of customer inquiries across various channels and industries. While both roles require strong communication skills, Online Banking Representatives specialize in online banking tools and financial products, making them more specific to banking environments.
How does an Online Banking Representative typically collaborate with other departments to resolve complex customer issues?
As an Online Banking Representative, you will often work closely with teams such as IT support, fraud prevention, and account management to address and resolve customer concerns that go beyond standard inquiries. When customers encounter technical issues, security concerns, or account discrepancies, you’ll coordinate with these departments to gather necessary information and ensure timely solutions. Effective communication and documentation are essential, as you’ll serve as the liaison between the customer and internal teams. This collaborative environment helps you learn about different banking functions and can open doors for future career advancement within the organization.
More about Online Banking Representative jobs
What cities are hiring for Online Banking Representative jobs? Cities with the most Online Banking Representative job openings:
What states have the most Online Banking Representative jobs? States with the most job openings for Online Banking Representative jobs include:
What job categories do people searching Online Banking Representative jobs look for? The top searched job categories for Online Banking Representative jobs are:
Full-time
Posted 10 days ago
Job description
Job Type
Full-time
Description
The Electronic Banking Representative provides exceptional customer service and operational support for the Bank's electronic banking services, including online banking, mobile banking, ACH, cash management, and other digital banking products. This position assists customers with account access, troubleshooting, and service requests while ensuring transactions are processed accurately and in accordance with Bank policies and applicable regulations. This position also provides overflow customer service support by assisting customers with account information requests and account transfer inquiries.
Primary Responsibilities
Requirements
Full-time
Description
The Electronic Banking Representative provides exceptional customer service and operational support for the Bank's electronic banking services, including online banking, mobile banking, ACH, cash management, and other digital banking products. This position assists customers with account access, troubleshooting, and service requests while ensuring transactions are processed accurately and in accordance with Bank policies and applicable regulations. This position also provides overflow customer service support by assisting customers with account information requests and account transfer inquiries.
Primary Responsibilities
- Assist customers with online banking, mobile banking, ACH, and cash management services.
- Provide prompt, professional customer service by phone and in person.
- Process and verify ACH transactions, stop payments, sweeps, and other electronic banking activities.
- Research and resolve customer issues while maintaining accuracy and confidentiality.
- Monitor daily reports and perform operational tasks in accordance with Bank procedures.
- Collect and prepare outgoing Bank mail for USPS delivery.
- Work collaboratively with other departments to provide exceptional customer service.
Requirements
- Strong customer service and communication skills.
- Excellent attention to detail and commitment to accuracy.
- Strong critical thinking and problem-solving abilities.
- Ability to prioritize tasks and manage time effectively.
- Ability to follow written and verbal instructions.
- Team oriented attitude with a willingness to learn and adapt to new technology and procedures.
- Proficient with computers and the ability to learn new software applications.
- General knowledge of banking products and services; knowledge of ACH Rules and Regulations is preferred but not required.
- One year of banking experience is preferred.