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Online At Shein Jobs (NOW HIRING)

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

Buying Manager

Los Angeles, CA · On-site

$75K - $123K/yr

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

Trade Compliance Manager

Los Angeles, CA · On-site

$140K - $161K/yr

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

Senior Security Engineer

Los Angeles, CA · On-site

$123K - $169K/yr

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

Senior Security Engineer

Los Angeles, CA · On-site

$123K - $169K/yr

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

Senior Site Reliability Engineer

San Diego, CA · On-site

$60.50 - $80.50/hr

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Founded in 2008, the company is ...

Senior Security Engineer

Los Angeles, CA · On-site

$123K - $169K/yr

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Founded in 2008, the company is ...

The company's flagship offering allows shoppers to split their payments online and in-store with no ... Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby ...

The company's flagship offering allows shoppers to split their payments online and in-store with no ... Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby ...

The company's flagship offering allows shoppers to split their payments online and in-store with no ... Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby ...

$124K/yr

The company's flagship offering allows shoppers to split their payments online and in-store with no ... Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby ...

Director, Growth Content

San Francisco, CA · On-site

$183K - $262K/yr

Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa ... online, social media, email, mobile, video, and print. * Define content marketing success metrics ...

Showing results 21-36

Online At Shein information

See salary details

$17.5K

$40.6K

$86K

How much do online at shein jobs pay per year?

As of Aug 14, 2026, the average yearly pay for online at shein in the United States is $40,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,000.00 and $43,500.00 per year, depending on experience, location, and employer.

How do I work for Shein online?

To work for Shein online, you can visit their careers page or job portals to find remote job listings. Positions may include customer service, social media management, or content creation, often requiring relevant skills and experience. Applications typically involve submitting a resume and completing an online application process.

What does it mean to work online at SHEIN?

Working online at SHEIN typically involves roles such as customer service representative, social media manager, content creator, or remote administrative positions. Employees in these roles assist customers, manage social media accounts, create digital content, or support the company's online operations—all from a remote location. These jobs usually require strong communication skills, familiarity with online platforms, and sometimes experience in fashion or e-commerce. SHEIN offers various remote job opportunities to support its global online retail business.

What are the key skills and qualifications needed to thrive as an e-commerce customer service representative at SHEIN, and why are they important?

To excel as an E-commerce Customer Service Representative at Shein, you need a solid understanding of online retail operations, strong problem-solving abilities, and preferably prior experience in customer support. Familiarity with customer service platforms like Zendesk, CRM systems, and basic proficiency in Microsoft Office tools are typically required. Outstanding communication, patience, and adaptability help you effectively address customer inquiries and resolve issues in a fast-paced environment. These skills ensure customer satisfaction, repeat business, and uphold the company's reputation in the competitive fashion e-commerce industry.

What is the difference between Online At Shein vs Customer Service Representative?

AspectOnline At SheinCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require experience in retail or e-commerceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, online platform-basedOffice or call center, possibly remote
Industry UsageCommon in e-commerce and retail sectorsCommon across various industries including retail, telecom, and services
Job FocusManaging online orders, customer inquiries, and support via digital channelsHandling customer inquiries, resolving issues, providing product information

Online At Shein roles primarily involve managing online customer interactions within the e-commerce environment, often remotely. Customer Service Representatives also handle customer inquiries but may work in various industries and environments. The main difference lies in the industry-specific context and platform focus, with Online At Shein roles centered on Shein's online platform and products.

What are some common challenges faced by customer service representatives working online at SHEIN, and how can they be addressed?

Customer service representatives at SHEIN often handle a high volume of inquiries from customers worldwide, primarily through digital channels like chat, email, and social media. A common challenge is managing multiple conversations simultaneously while maintaining accuracy and a friendly tone. Representatives must also stay updated on frequent promotions, product changes, and company policies. To address these challenges, strong organizational skills, adaptability, and continuous training are essential, along with clear communication within the customer support team.
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Infographic showing various Online At Shein job openings in the United States as of August 2026, with employment types broken down into 63% Full Time, 34% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $40,596 per year, or $19.5 per hour.

Buying Manager

SHEIN

Los Angeles, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


Job description

About SHEIN 

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. 

Position Summary 

We're seeking a full-time Buying Manager (official title: Buying Manager I) for our Los Angeles based corporate office. Lead product strategy and brand growth for SHEIN's premium womenswear sub-brand(s) - Hauture. Within this role, you will be responsible for shaping the brand's product direction from seasonal assortment planning to development, launch strategy, and performance review. Our ideal candidate brings strong fashion judgment, business acumen, and brand leadership experience, with the ability to turn trend and sales insights into commercially successful product assortments. 

 Job Responsibilities 

  • Define brand positioning, seasonal direction, and long-term product strategy in partnership with senior leadership.
  • Lead assortment planning and product development for each launch, balancing trend relevance, brand consistency, and business goals.
  • Manage development quotas and launch pacing to improve efficiency, reduce risk, and keep the brand responsive to emerging trends.
  • Review product selections to ensure alignment with brand identity, quality standards, color strategy, and overall assortment needs.
  • Analyze business performance, including CTR, CR, GMV, and category results, and adjust product and launch strategies accordingly.
  • Partner with visual, studio, and merchandising teams to improve content performance and support stronger product storytelling.
  • Mentor junior and mid-level buyers and establish clear processes and standards across the team.
  • Manage supplier relationships and work closely with ODM partners to drive speed, quality, and cost efficiency.
  • Monitor fashion trends, customer demand, and market shifts, especially in the North American womenswear market, to identify growth opportunities.

 Job Requirements 

  • 8-10+ years of experience in womenswear buying, merchandising, or product management.
  • At least 3 years of leadership experience in a senior or strategic role.
  • Strong fashion instinct and a clear understanding of elevated womenswear product.
  • Advanced Excel skills and strong analytical ability; able to use sales and performance data to guide decisions.
  • Proven experience managing large, fast-moving product businesses in a high-growth environment.
  • Strong communication and cross-functional leadership skills.
  • Deep understanding of supplier management and global production workflows.
  • Willingness to travel internationally, including to China, as needed.
  • Comfortable using digital tools and systems to support product development, planning, and content performance.
  • Practical, solutions-oriented mindset with the ability to improve both process and product outcomes.

Nice to Have

  • Bachelor's degree in Fashion Merchandising, Business, or a related field.

Benefits and Perks 

  • Bonus eligible
  • Healthcare (medical, dental, vision, prescription drugs) 
  • Health Savings Account with Employer Funding 
  • Flexible Spending Accounts (Healthcare and Dependent care) 
  • Company-Paid Basic Life/AD&D insurance 
  • Company-Paid Short-Term and Long-Term Disability 
  • Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident) 
  • Employee Assistance Program 
  • Business Travel Accident Insurance 
  • 401(k) Savings Plan with discretionary company match and access to a financial advisor  
  • Vacation, paid holidays, floating holiday and sick days   
  • Employee discounts 
  • Free weekly catered lunch 
  • Dog-friendly office (available at select locations) 
  • Free gym access (available at select locations) 
  • Free swag giveaways 
  • Annual Holiday Party 
  • Invitations to pop-ups and other company events 
  • Complimentary daily office snacks and beverages

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