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Online At Shein Jobs (NOW HIRING)

SHEIN

Senior Counsel, IP & Litigation

Los Angeles, CA · On-site

$120K - $180K/yr

About SHEIN Founded in 2012, SHEIN is a leading global online retailer and marketplace with ... To learn more about SHEIN, follow us at shein.com, sheingroup.com, instagram.com/sheinofficial and ...

SHEIN

Senior Counsel, IP & Litigation

Los Angeles, CA · On-site

$150K - $204K/yr

About SHEIN Founded in 2012, SHEIN is a leading global online retailer and marketplace with ... To learn more about SHEIN, follow us at shein.com, sheingroup.com, instagram.com/sheinofficial and ...

SHEIN

GRC Risk Manager

Los Angeles, CA

Founded in 2012, SHEIN is a leading global online retailer with operations in Guangzhou, Los ... To learn more about SHEIN, follow us at shein.com, instagram.com/sheinofficial and youtube.com ...

SHEIN

GRC Risk Manager

Los Angeles, CA · On-site

Founded in 2012, SHEIN is a leading global online retailer with operations in Guangzhou, Los ... To learn more about SHEIN, follow us at shein.com, instagram.com/sheinofficial and youtube.com ...

SHEIN

Staff Site Reliability Engineer

San Diego, CA · On-site

$60.50 - $80.50/hr

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

SHEIN

Staff Site Reliability Engineer

San Diego, CA · On-site

$60.50 - $80.50/hr

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

SHEIN

Senior Site Reliability Engineer

San Diego, CA

$60.50 - $80.50/hr

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

SHEIN

Senior Site Reliability Engineer

San Diego, CA · On-site

$60.50 - $80.50/hr

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

SHEIN

Senior HRBP

Whitestown, IN · On-site

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

SHEIN

Merchant Operations Specialist II

Los Angeles, CA · On-site

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

New

SHEIN

Merchant Operations Specialist II

Los Angeles, CA · On-site

$22 - $25/hr

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

New

SHEIN

Senior Buyer

Los Angeles, CA · On-site

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

SHEIN

Senior HRBP

Whitestown, IN · On-site

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

SHEIN

Trade Compliance Manager

Los Angeles, CA · On-site +1

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

SHEIN

Senior Buyer

Los Angeles, CA · On-site

$63K - $104K/yr

About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore ...

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All JobsOnline At Shein Jobs

Online At Shein information

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$17.5K

$40.6K

$86K

How much do online at shein jobs pay per year?

As of Aug 14, 2026, the average yearly pay for online at shein in the United States is $40,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,000.00 and $43,500.00 per year, depending on experience, location, and employer.

How do I work for Shein online?

To work for Shein online, you can visit their careers page or job portals to find remote job listings. Positions may include customer service, social media management, or content creation, often requiring relevant skills and experience. Applications typically involve submitting a resume and completing an online application process.

What does it mean to work online at SHEIN?

Working online at SHEIN typically involves roles such as customer service representative, social media manager, content creator, or remote administrative positions. Employees in these roles assist customers, manage social media accounts, create digital content, or support the company's online operations—all from a remote location. These jobs usually require strong communication skills, familiarity with online platforms, and sometimes experience in fashion or e-commerce. SHEIN offers various remote job opportunities to support its global online retail business.

What are the key skills and qualifications needed to thrive as an e-commerce customer service representative at SHEIN, and why are they important?

To excel as an E-commerce Customer Service Representative at Shein, you need a solid understanding of online retail operations, strong problem-solving abilities, and preferably prior experience in customer support. Familiarity with customer service platforms like Zendesk, CRM systems, and basic proficiency in Microsoft Office tools are typically required. Outstanding communication, patience, and adaptability help you effectively address customer inquiries and resolve issues in a fast-paced environment. These skills ensure customer satisfaction, repeat business, and uphold the company's reputation in the competitive fashion e-commerce industry.

What is the difference between Online At Shein vs Customer Service Representative?

AspectOnline At SheinCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require experience in retail or e-commerceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, online platform-basedOffice or call center, possibly remote
Industry UsageCommon in e-commerce and retail sectorsCommon across various industries including retail, telecom, and services
Job FocusManaging online orders, customer inquiries, and support via digital channelsHandling customer inquiries, resolving issues, providing product information

Online At Shein roles primarily involve managing online customer interactions within the e-commerce environment, often remotely. Customer Service Representatives also handle customer inquiries but may work in various industries and environments. The main difference lies in the industry-specific context and platform focus, with Online At Shein roles centered on Shein's online platform and products.

What are some common challenges faced by customer service representatives working online at SHEIN, and how can they be addressed?

Customer service representatives at SHEIN often handle a high volume of inquiries from customers worldwide, primarily through digital channels like chat, email, and social media. A common challenge is managing multiple conversations simultaneously while maintaining accuracy and a friendly tone. Representatives must also stay updated on frequent promotions, product changes, and company policies. To address these challenges, strong organizational skills, adaptability, and continuous training are essential, along with clear communication within the customer support team.
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Online At Shein jobs near you
Infographic showing various Online At Shein job openings in the United States as of August 2026, with employment types broken down into 63% Full Time, 34% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $40,596 per year, or $19.5 per hour.

Senior Counsel, IP & Litigation

SHEIN

Los Angeles, CA • On-site

$120K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

About SHEIN
Founded in 2012, SHEIN is a leading global online retailer and marketplace with operations in Los Angeles (Los Angeles and Indiana), Guangzhou and Singapore, along with other key markets. SHEIN reaches consumers across more than 150 countries and regions around the world. We place a premium on choice, delivering more than 6,000 new fashion, beauty and lifestyle products daily with more than a million items available. Our mission is to help people express their individuality through the latest trends that are accessible and affordable.
To learn more about SHEIN, follow us at shein.com, sheingroup.com, instagram.com/sheinofficial and youtube.com/shein.
Position Summary
SHEIN Distribution Corporation (SHEIN US) is seeking a Senior Counsel, IP & Litigation who will be primarily responsible for providing legal advice on a wide-range of IP matters to cross-functional teams and handling the company's dispute matters. This will include investigating and responding to complaints and managing litigation with outside counsel in connection with various business, intellectual property and other types of commercial and transactional disputes. You will partner closely with members of the US Legal team and business departments and support internal clients of all levels. This is a strong growth opportunity for an enterprising lawyer looking to join a fast-paced and dynamic team.
This role will be primarily responsible for handling the company's dispute matters but also serve as an IP generalist. This position is expected to be a key business partner and to contribute to the success of the Company by combining both legal and business expertise to understand SHEIN's operations and strategic goals. This attorney will be expected to work effectively across internal legal and non-legal functions.
Job Responsibilities
  • Coordinating with internal teams and outside counsel on litigation matters relating to a variety of legal and regulatory matters.
  • Providing advice and counsel regarding product designs, including mitigating risk and identifying potentially protectible elements.
  • Working with internal and external stakeholders with respect to compliance with SHEIN's marketplace policies.
  • Advising internal teams on marketplace governance matters.
  • Counsel and provide legal guidance on general IP matters, including trademark, copyright, and Uniform Domain-Name Dispute-Resolution Policy.
  • Preparing and responding to takedown notices and cease and desist letters.
  • Performing other duties as assigned or required.

Job Requirements
  • Minimum of five years of intellectual property experience at a law firm, including federal intellectual property litigation. A combination of law firm and in-house experience preferred.
  • Juris Doctorate from an ABA accredited law school.
  • Must be a current member of good standing of at least one state bar.
  • In-depth knowledge of laws relating to copyright, trademark, trade dress and right of publicity.
  • In-depth knowledge of laws pertaining to platform liability.
  • Ecommerce, marketplace and/or start-up experience is strongly preferred.
  • Respond to a wide range of legal inquiries from internal stakeholders, focusing on understanding their needs, providing practical solutions and effectively managing risk.
  • Thrives in a fast-paced, start-up environment.
  • Exceptional legal drafting, research and analytical skills.
  • Ability to make quick decisions while exercising good judgment.
  • Have a strong work ethic, attention to detail and sense of professional accountability.
  • Ability to work collaboratively with team members in other parts of the world.

SHEIN is an equal opportunity employer committed to a diverse workplace environment.
Benefits and Perks
  • Bonus eligible
  • Healthcare (medical, dental, vision, prescription drugs)
  • Health Savings Account with Employer Funding
  • Flexible Spending Accounts (Healthcare and Dependent care)
  • Company-Paid Basic Life/AD&D insurance
  • Company-Paid Short-Term and Long-Term Disability
  • Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
  • Employee Assistance Program
  • Business Travel Accident Insurance
  • 401(k) Savings Plan with discretionary company match and access to a financial advisor
  • Vacation, paid holidays, floating holiday and sick days
  • Employee discounts
  • Free weekly catered lunch
  • Dog-friendly office (available at select locations)
  • Free gym access (available at select locations)
  • Free swag giveaways
  • Annual Holiday Party
  • Invitations to pop-ups and other company events
  • Complimentary daily office snacks and beverages

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Pay Range
$120,000-$180,000 USD

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