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Online Amazon Customer Service Jobs in Decatur, AL

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a

Part Time Customer Service

Huntsville, AL · On-site

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a

CSR

Decatur, AL

$14 - $16/hr

Local finance company looking to fill a full-time position as a Customer Service Representative (CSR). In simple terms, your job is to make sure the customers are happy and that they continue doing

Customer Service Associate

Madison, AL · On-site

$12.50 - $17.25/hr

* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a

D.R. Horton, Inc., the largest homebuilder in the U.S. , was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high

Customer Service Associate

Madison, AL · On-site

$15 - $17.50/hr

* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Service Associate

Huntsville, AL · On-site

$13.50 - $18.75/hr

* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Part Time Customer Service

Huntsville, AL

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a

Part Time Customer Service

Huntsville, AL · On-site

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a

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Online Amazon Customer Service information

See Decatur, AL salary details

$9

$17

$25

How much do online amazon customer service jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for online amazon customer service in Decatur, AL is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

How can I work with Amazon online from home?

Online Amazon Customer Service jobs can often be performed remotely, requiring a reliable internet connection, a quiet workspace, and basic computer skills. Applicants typically need to complete an online application, pass a background check, and may receive training to handle customer inquiries via phone, chat, or email during scheduled shifts.

What are the key skills and qualifications needed to thrive as an Online Amazon Customer Service Representative, and why are they important?

To thrive as an Online Amazon Customer Service Representative, you need strong problem-solving abilities, attention to detail, and proficiency in written and verbal communication, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and Amazon's internal tools is often required. Patience, empathy, and adaptability help you stand out by ensuring positive customer interactions and effective conflict resolution. These skills are vital to efficiently address customer inquiries, maintain satisfaction, and uphold Amazon’s reputation for excellent service.

Can you do Amazon customer service from home?

Yes, Amazon customer service representatives often work from home, especially for remote support roles that require computer skills and familiarity with customer service software. These positions typically involve a stable internet connection, a quiet workspace, and sometimes specific equipment or certifications. Remote customer service jobs at Amazon are usually full-time and may require training on company policies and procedures.

What are Online Amazon Customer Service representatives?

Online Amazon Customer Service representatives are professionals who assist customers with their inquiries, orders, returns, and issues related to Amazon's products and services through online channels such as chat, email, and sometimes phone. They handle questions about shipping, account management, payment issues, product information, and help resolve any problems customers may face. These representatives play an essential role in ensuring customer satisfaction by providing timely, accurate, and courteous support. They often work remotely, using Amazon's internal tools and resources to address customer needs efficiently.

What is the difference between Online Amazon Customer Service vs Online eBay Customer Service?

AspectOnline Amazon Customer ServiceOnline eBay Customer Service
Required CredentialsHigh school diploma, customer service experience, sometimes certificationsHigh school diploma, customer service experience, familiarity with online platforms
Work EnvironmentRemote, computer-based, flexible hoursRemote, computer-based, flexible hours
Employer & Industry UsageAmazon, e-commerce, retaileBay, online marketplace, retail
Common Search & ComparisonYesYes

Online Amazon Customer Service and Online eBay Customer Service roles share similarities in work environment, credentials, and industry. Both involve remote, computer-based customer support for major online marketplaces. The main difference lies in the platform they support: Amazon versus eBay, each with unique policies and customer interaction styles. Understanding these distinctions helps job seekers target the right role based on their platform preference and experience.

Does Amazon really pay people to work from home?

Online Amazon Customer Service roles are remote positions that Amazon hires for, and these jobs typically offer pay for work performed from home. Employees usually need a reliable internet connection, a suitable workspace, and may be required to complete training or certifications. Amazon's remote customer service jobs are part of their broader work-from-home employment options.

What are some common challenges faced by Online Amazon Customer Service representatives, and how can they be managed effectively?

Online Amazon Customer Service representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and navigating multiple internal systems simultaneously. Effective time management, clear communication skills, and a thorough understanding of Amazon's policies are essential for success. Representatives are supported with comprehensive training and access to knowledge bases, and teamwork is encouraged to resolve complex issues collaboratively. Staying organized and practicing empathy can help create positive customer experiences and reduce stress in this fast-paced environment.

How much does Amazon pay for remote customer service?

Amazon customer service representatives working remotely typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and familiarity with customer service tools, with some positions offering additional benefits or performance bonuses.
What are the most commonly searched types of Amazon Customer Service jobs in Decatur, AL? The most popular types of Amazon Customer Service jobs in Decatur, AL are:
What are popular job titles related to Online Amazon Customer Service jobs in Decatur, AL? For Online Amazon Customer Service jobs in Decatur, AL, the most frequently searched job titles are:
What cities near Decatur, AL are hiring for Online Amazon Customer Service jobs? Cities near Decatur, AL with the most Online Amazon Customer Service job openings:
Infographic showing various Online Amazon Customer Service job openings in Decatur, AL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $36,652 per year, or $17.6 per hour.
Customer Service Representative

Customer Service Representative

SBM Management Services LP

Huntsville, AL • On-site

$13 - $14/hr

Full-time

Posted 14 days ago


SBM Management Services rating

5.6

Company rating: 5.6 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

168th of 210 rated facilities management


Job description

Title:Customer Service RepresentativeJob Description:

Job Overview

The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Perform janitorial duties

  • Perform all duties listed on the daily schedule

  • Operate motorized cleaning equipment

  • Maintain daily upkeep of assigned area

  • Report incidents and hazardous conditions to supervisor

  • Comply with safety rules, policies, and procedures

  • Perform work assignments in a team with other employees

  • Perform repetitive tasks

  • Maintain clean work area

  • Follow all protocols, company procedures, policies, and rules

  • Take direction and respond to supervision

  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner

  • Fill in during staff shortage

  • Support shift lead in completing punch-list items

  • Use proper personal protective equipment

  • Present a professional appearance and conduct

  • Understand customer service and satisfaction

  • Understand reporting systems, and of the environment

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/ or Experience:No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.

Certificates, Licenses, Registrations: May be required to have a valid driver's license.Completed all safety and task training certification. May be required to be forklift certified.

Knowledge, Skills, and Abilities:

Bilingual a plus

Ability to read and interpret instructions, procedures, manuals, and other documents

Strong verbal and written communication skills.

Knowledge of cleaning methods and equipment and willing to share with team.

Knowledge of the upkeep and care of the cleaning equipment.

Knowledge of cleaning compounds and chemicals, and their safe, efficient use.

Supervisory Responsibilities

This position has no supervisory responsibilities.

  • Physical Demands & Work Environment

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Compensation and Shift:

Monday-Friday 7:00am-3:30pm

$13.00-$14.00 per hour

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers - SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.


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