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Onboarding Project Manager Jobs in Silver Spring, MD

This role is responsible for managing day-to-day project activities, driving AI tool onboarding and rollout, coordinating cross-functional execution, tracking adoption metrics, enabling early ...

The Project Manager ensures seamless continuity of current operations while driving measurable ... Oversee all transition activities, including onboarding, knowledge transfer, and service ...

Manage project scope by ensuring changes to scope are documented and approved. * Track and report ... Develop and implement onboarding, training, and validation processes for all staff, ensuring ...

Project Manager

Arlington, VA · On-site

$48K - $125K/yr

Manage project scope by ensuring changes to scope are documented and approved. * Track and report ... Develop and implement onboarding, training, and validation processes for all staff, ensuring ...

Manage project scope by ensuring changes to scope are documented and approved. * Track and report ... Develop and implement onboarding, training, and validation processes for all staff, ensuring ...

Project Manager

Arlington, VA · On-site

$48K - $125K/yr

Develop and implement onboarding, training, and validation processes for all staff, ensuring ... Project Management Professional (PMP) certification * Clearance: Must possess Top Secret/SCI ...

The Project Manager ensures seamless continuity of current operations while driving measurable ... Oversee all transition activities, including onboarding, knowledge transfer, and service ...

Oversee onboarding and offboarding of project personnel, including coordination of equipment ... Project Management Professional (PMP) or equivalent project/program management certification ...

CM Clinical Project Manager Supports the Department of Veterans Affairs Electronic Health Record ... Assists with onboarding and training of Sandbox Analyst. Collaborates with CM teams, as well as ...

New

Oversee onboarding and offboarding of project personnel, including coordination of equipment ... Project Management Professional (PMP) or equivalent project/program management certification ...

Build and maintain centralized documentation, standardized templates, and the team's practical "Ops Playbook" to accelerate onboarding and information exchange. * Project Management: Design, develop ...

Responsibilities : • Lead the operational execution, coordination, and adoption management for the AI Innovation team. • Manage day-to-day project activities, driving AI tool onboarding and ...

... onboarding efforts, and ensure successful delivery of project objectives. The ideal candidate ... Project Management & Delivery * Develop, maintain, and manage project schedules, work breakdown ...

... onboarding efforts, and ensure successful delivery of project objectives. The ideal candidate ... Project Management & Delivery * Develop, maintain, and manage project schedules, work breakdown ...

... onboarding efforts, and ensure successful delivery of project objectives. The ideal candidate ... Project Management & Delivery * Develop, maintain, and manage project schedules, work breakdown ...

... onboarding efforts, and ensure successful delivery of project objectives. The ideal candidate ... Project Management & Delivery * Develop, maintain, and manage project schedules, work breakdown ...

Showing results 41-60

Onboarding Project Manager information

See Silver Spring, MD salary details

$42.4K

$116.3K

$193.3K

How much do onboarding project manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for onboarding project manager in Silver Spring, MD is $116,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,700.00 and $145,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by onboarding project managers when coordinating cross-departmental onboarding processes?

Onboarding Project Managers often encounter challenges in aligning multiple departments, such as IT, HR, and operations, to ensure a seamless onboarding experience. Differences in timelines, priorities, and communication styles can lead to delays or miscommunication. Building strong relationships across teams, setting clear expectations, and utilizing project management tools are key strategies to overcoming these hurdles. Proactively identifying bottlenecks and maintaining open communication channels help ensure a smooth onboarding process for new hires or clients.

What are the key skills and qualifications needed to thrive as an onboarding project manager?

To thrive as an Onboarding Project Manager, you need expertise in project management, client relationship building, and a solid understanding of onboarding processes, often supported by a degree in business or a related field. Familiarity with project management software (like Asana or Trello), CRM systems, and sometimes certifications such as PMP or CAPM is highly beneficial. Exceptional communication, problem-solving, and organizational skills help you coordinate teams and ensure a seamless client experience. These capabilities are essential for delivering successful onboarding projects that build strong client partnerships and drive long-term business success.

What is the difference between Onboarding Project Manager vs Customer Success Manager?

AspectOnboarding Project ManagerCustomer Success Manager
CredentialsProject management certifications, relevant industry experienceCustomer service or account management experience, sometimes certifications in customer success
Work EnvironmentProject teams, cross-functional departments, client onboarding processesCustomer accounts, client communication, retention strategies
Employer & Industry UsageTech, SaaS, consulting firms focusing on onboarding new clientsTech, SaaS, subscription services focusing on customer retention and satisfaction

While both roles involve client interaction, the Onboarding Project Manager primarily manages the process of integrating new clients or projects, ensuring timely delivery. The Customer Success Manager focuses on ongoing client satisfaction, retention, and relationship building after onboarding. Understanding these differences helps organizations assign the right responsibilities and candidates for each role.

What does an onboarding project manager do?

An Onboarding Project Manager oversees the process of integrating new clients, employees, or products into a company’s systems and workflows. They coordinate tasks, timelines, and communication among various teams to ensure a smooth transition and successful onboarding experience. They develop and implement onboarding plans, address any issues that arise, and act as the primary point of contact during the onboarding period. Their goal is to ensure that all requirements are met and that stakeholders are satisfied with the onboarding process.
What are the most commonly searched types of Onboarding Project jobs in Silver Spring, MD? The most popular types of Onboarding Project jobs in Silver Spring, MD are:
What are popular job titles related to Onboarding Project Manager jobs in Silver Spring, MD? For Onboarding Project Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Onboarding Project Manager jobs in Silver Spring, MD look for? The top searched job categories for Onboarding Project Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Onboarding Project Manager jobs? Cities near Silver Spring, MD with the most Onboarding Project Manager job openings:
Infographic showing various Onboarding Project Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $116,285 per year, or $55.9 per hour.

Full-time

Posted 27 days ago


Freddie Mac rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Continue your career journey where your work contributes to a greater purpose.

Position Overview:

We are seeking anProject Management Seniorto lead the operational execution, coordination, and adoption management for our AI Innovation team. This high-impact role sits at the intersection of strategy and execution, driving AI initiatives from pilot to production across the enterprise.

The AI Innovation Project Manager will lead the operational execution, coordination, and adoption management for the AI Innovation team. This role is responsible for managing day-to-day project activities, driving AI tool onboarding and rollout, coordinating cross-functional execution, tracking adoption metrics, enabling early engagement with pilot users, and ensuring successful operationalization of AI initiatives across teams.

This role acts as the bridge between strategy and execution by partnering with engineering teams, platform teams, product management, architecture, security, governance, and business stakeholders to ensure AI innovation efforts are delivered effectively and adopted successfully

Our Impact:

We execute the Innovation roadmap with a clear vision, aiming to provide partners in the ecosystem with an end-to-end network of innovative products, unmatched experience, AI-driven capabilities, and supporting services. Our focus is on transforming emerging AI technologies into practical, repeatable solutions that address Multifamily evolving needs. We deliver reusable assets, reference implementations, and rapid prototyping environments to drive innovation and reduce delivery risk. Additionally, we enable teams to experiment safely and efficiently, ensuring that new capabilities are robust, validated, and ready for broader adoption.

Your Impact:

The AI Innovation Program & Project Management oversees the execution of AI innovation initiatives, pilots, and rollouts by managing project plans, timelines, and status reporting. It coordinates across teams to align on deliverables and adoption goals, facilitating governance meetings and resolving execution risks with stakeholders. The program also supports prioritization and management of AI innovation requests.

For AI Tool Adoption & Rollout, the program drives adoption strategies and rollout planning for AI tools across engineering and business teams. It coordinates pilot programs and onboarding activities, tracks adoption metrics, and establishes scalable processes for new AI capabilities, ensuring successful phased rollouts and operational readiness.

Stakeholder Engagement & Change Management involves building relationships with various teams, facilitating discussions to identify AI opportunities, and ensuring alignment on objectives and outcomes. It supports change management activities and promotes transparency across initiatives.

Operational Excellence & Governance is achieved by establishing processes for innovation execution and tracking, defining governance standards, and maintaining visibility into initiatives and adoption progress. Compliance and readiness checkpoints are coordinated, with KPIs and measurement frameworks supporting AI initiative effectiveness.

Metrics, Reporting & Continuous Improvement focuses on developing dashboards for adoption metrics, usage analytics, and business impact indicators. It analyzes feedback to recommend improvements, continuously enhancing execution models and communication processes.

Qualifications:

  • 5-7 years of project/program management experience in technology organizations.

  • Bachelor's Degree or equivalent experience; advanced studies/degree preferred.

  • Experience driving tool adoption, change management, or enterprise rollout initiatives.

  • Preferred experience working with AI/ML, developer productivity tools, innovation programs, or emerging technologies.

  • Preferred familiarity with AI-assisted development tools, automation platforms, or Gen AI ecosystems.

  • Experience managing cross-functional technology initiatives.

  • Strong understanding of software development lifecycle.

  • Strong organizational, communication, and stakeholder management skills.

  • Ability to manage multiple concurrent initiatives in fast-paced environments.

  • Experience creating executive-level reporting and operational dashboards.

  • Preferred experience supporting Centers of Excellence (CoE) or transformation programs.

  • Preferred exposure to product operations, platform operations, or innovation governance models.

  • Preferred - PMP, Scrum Master, Agile certifications, or change management certifications preferred.

Keys to Success in this Role:

  • AI tool adoption rates across teams

  • Pilot-to-production conversion rate

  • Reduction in onboarding friction/time

  • Stakeholder engagement and satisfaction

  • Timeliness of rollout execution

  • Operational visibility and reporting effectiveness

  • Increase in AI-enabled productivity or efficiency metrics

  • Number of successful innovation initiatives operationalized

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $108,000 - $152,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.Employment Type: FULL_TIME

What Freddie Mac employees say

Pay

Hours and flexibility

Workplace

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About Freddie Mac

Sourced by ZipRecruiter

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

McLean, VA, US

Year founded

1970