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Onboarding Project Manager Jobs in Michigan (NOW HIRING)

Customer Onboarding

Belleville, MI · On-site

$45K - $50K/yr

Manage customer intake and approval workflows through Smartsheet. * Monitor onboarding milestones, deadlines, outstanding items, and approvals to ensure projects remain on schedule. * Identify ...

New

The Project Manager will have responsibility for coming up with detailed project plans and ... Assists in setting up onboarding or other needed meetings with current contracted vendors or new ...

The Project Manager leads technology and low voltage projects-including Structured Cabling ... Contribute to team growth by assisting in recruitment, onboarding, and staff development. Knowledge ...

Support physician onboarding, practice integration, organizational growth initiatives, and other provider-facing projects as assigned. Relationship Management & Business Development * Apply ...

Roofing Project Manager Manage the Entire Process from Sale to Installation of Roofing Required ... Training and onboarding support * Opportunities for Career Growth To Apply: All applicants must ...

Project Manager Roofing Manage the Entire Process from Sale to Installation of Roofing Required ... Training and onboarding support * Opportunities for Career Growth To Apply: All applicants must ...

Experience supporting user training, onboarding, and adoption initiatives * Detail-oriented with ... Experience with project management tools and methodologies * Exposure to data migration, CRM ...

Experience supporting user training, onboarding, and adoption initiatives * Detail-oriented with ... Experience with project management tools and methodologies * Exposure to data migration, CRM ...

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Onboarding Project Manager information

See Michigan salary details

$35.7K

$98K

$163K

How much do onboarding project manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for onboarding project manager in Michigan is $98,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,700.00 and $122,900.00 per year, depending on experience, location, and employer.

What does an onboarding project manager do?

An Onboarding Project Manager oversees the process of integrating new clients, employees, or products into a company’s systems and workflows. They coordinate tasks, timelines, and communication among various teams to ensure a smooth transition and successful onboarding experience. They develop and implement onboarding plans, address any issues that arise, and act as the primary point of contact during the onboarding period. Their goal is to ensure that all requirements are met and that stakeholders are satisfied with the onboarding process.

What are the key skills and qualifications needed to thrive as an onboarding project manager?

To thrive as an Onboarding Project Manager, you need expertise in project management, client relationship building, and a solid understanding of onboarding processes, often supported by a degree in business or a related field. Familiarity with project management software (like Asana or Trello), CRM systems, and sometimes certifications such as PMP or CAPM is highly beneficial. Exceptional communication, problem-solving, and organizational skills help you coordinate teams and ensure a seamless client experience. These capabilities are essential for delivering successful onboarding projects that build strong client partnerships and drive long-term business success.

What are some common challenges faced by onboarding project managers when coordinating cross-departmental onboarding processes?

Onboarding Project Managers often encounter challenges in aligning multiple departments, such as IT, HR, and operations, to ensure a seamless onboarding experience. Differences in timelines, priorities, and communication styles can lead to delays or miscommunication. Building strong relationships across teams, setting clear expectations, and utilizing project management tools are key strategies to overcoming these hurdles. Proactively identifying bottlenecks and maintaining open communication channels help ensure a smooth onboarding process for new hires or clients.

What is the difference between Onboarding Project Manager vs Customer Success Manager?

AspectOnboarding Project ManagerCustomer Success Manager
CredentialsProject management certifications, relevant industry experienceCustomer service or account management experience, sometimes certifications in customer success
Work EnvironmentProject teams, cross-functional departments, client onboarding processesCustomer accounts, client communication, retention strategies
Employer & Industry UsageTech, SaaS, consulting firms focusing on onboarding new clientsTech, SaaS, subscription services focusing on customer retention and satisfaction

While both roles involve client interaction, the Onboarding Project Manager primarily manages the process of integrating new clients or projects, ensuring timely delivery. The Customer Success Manager focuses on ongoing client satisfaction, retention, and relationship building after onboarding. Understanding these differences helps organizations assign the right responsibilities and candidates for each role.

What are the most commonly searched types of Onboarding Project jobs in Michigan?

The most popular types of Onboarding Project jobs in Michigan are:

What are popular job titles related to Onboarding Project Manager jobs in Michigan?

For Onboarding Project Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Onboarding Project Manager jobs in Michigan look for?

The top searched job categories for Onboarding Project Manager jobs in Michigan are:

Infographic showing various Onboarding Project Manager job openings in Michigan as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $98,042 per year, or $47.1 per hour.

Customer Onboarding

Twin Med Llc

Belleville, MI • On-site

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Job description

Customer Onboarding Specialist

Education: High school diploma or equivalent required, Bachelor’s degree preferred
Work Arrangement: Full-Time Remote or Hybrid if within local markets (Detroit, Indianapolis, Sante Fe Springs CA)
Preferred Location: N/A

About TwinMed
TwinMed is a leading medical supply distributor serving long-term care, post-acute, and healthcare providers nationwide. We are built on strong relationships, accountability, and a commitment to helping our customers operate more efficiently while delivering quality care.

Position Overview
The Customer Onboarding Specialist is responsible for managing and coordinating the customer onboarding process from initial intake through successful transition into ongoing business with TwinMed. This role serves as a key connection point between Sales, customers, Customer Service, and internal operational teams, ensuring that new customers have a seamless, organized, and engaging onboarding experience.

This position will take a proactive approach to customer and sales representative engagement, moving beyond the traditional processing of onboarding paperwork to actively managing the onboarding journey, identifying potential issues or delays, and ensuring all necessary information, approvals, and resources are in place before a customer begins ordering.

A key component of this role will be ownership of the onboarding workflow within Smartsheet, including managing intake, tracking approvals, maintaining timelines, communicating status updates, and ensuring accountability across stakeholders.

The Customer Onboarding Specialist will also support inventory planning by running and reviewing customer usage reports to help ensure appropriate inventory availability and a smooth transition into business.

Key Responsibilities

  • Own the customer onboarding process from initial submission through completion and handoff to the appropriate ongoing support teams.
  • Process and maintain all required customer onboarding paperwork, documentation, and account setup information with coordination via the Sales Team
  • Manage customer intake and approval workflows through Smartsheet.
  • Monitor onboarding milestones, deadlines, outstanding items, and approvals to ensure projects remain on schedule.
  • Identify potential roadblocks or missing information and proactively communicate with the appropriate parties to resolve them.
  • Maintain accurate and complete onboarding records and documentation.
  • Ensure onboarding activities are completed in accordance with TwinMed policies, procedures, and established timelines.
  • Coordinate with internal departments to ensure all necessary requirements are completed prior to the customer becoming active.
  • Own and coordinate a comprehensive TwinMed Customer Onboarding Welcome Package

Qualifications & Attributes

  • 2+ years of experience in customer service, sales support, account management, onboarding, operations, or a related field.
  • Strong organizational and time-management skills with the ability to manage multiple onboarding projects simultaneously.
  • Strong attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Ability to communicate professionally and effectively with customers, Sales Representatives, and internal stakeholders.
  • Proficiency with Microsoft Office, particularly Excel, Outlook, and Word.
  • Ability to learn and effectively utilize Smartsheet and other business systems.
  • Ability to independently prioritize tasks and follow through on commitments.

Benefits

  • Competitive compensation (salaried, exempt position)
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and paid holidays