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Onboarding Manager Jobs in Michigan (NOW HIRING)

Position Overview The Customer Onboarding Specialist is responsible for managing and coordinating the customer onboarding process from initial intake through successful transition into ongoing ...

Responsibilities may include managing all aspects of candidate and recruiter travel, lodging and ... Initiates pre-boarding activities to facilitate exceptional onboarding experiences and executes ...

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The Sales Onboarding Training Specialist serves as the critical bridge between formal training and ... Strong understanding of sales processes, methodologies, and CRM systems (e.g., Salesforce)

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Onboarding Manager information

See Michigan salary details

$34K

$75.1K

$112.9K

How much do onboarding manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for onboarding manager in Michigan is $75,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,100.00 and $87,200.00 per year, depending on experience, location, and employer.

What does an onboarding manager do?

An Onboarding Manager is responsible for guiding new employees through the initial stages of their employment, ensuring a smooth transition into the company. They develop and implement onboarding processes, coordinate orientation sessions, and act as a point of contact for new hires. Their goal is to help new employees understand company culture, policies, and their job responsibilities, fostering engagement and productivity from day one. Onboarding Managers also gather feedback to improve the onboarding experience over time.

What are the key skills and qualifications needed to thrive as an onboarding manager, and why are they important?

To thrive as an Onboarding Manager, you need expertise in HR processes, employee training, and program development, usually supported by a bachelor’s degree in human resources or a related field. Familiarity with HRIS systems, onboarding platforms, and learning management systems (LMS) is typically required. Exceptional communication, organizational, and interpersonal skills help build rapport with new hires and coordinate across departments. These skills ensure a smooth onboarding experience, foster employee engagement, and contribute to successful talent retention.

What are the main challenges an onboarding manager typically faces during the employee integration process?

Onboarding Managers often encounter challenges such as coordinating between multiple departments to ensure new hires have the resources they need, maintaining consistent communication, and adapting onboarding programs to suit different roles and learning styles. They must also track progress and gather feedback to continually improve the process, all while managing tight timelines. Balancing a positive new hire experience with organizational requirements is key to their success.

What is the difference between Onboarding Manager vs HR Coordinator?

AspectOnboarding ManagerHR Coordinator
Primary FocusManaging new employee onboarding processesSupporting HR functions, including recruitment and employee relations
ResponsibilitiesDesigning onboarding programs, training, and orientationScheduling interviews, maintaining employee records, assisting HR policies
Required CredentialsBachelor’s degree in HR, Business, or related field; HR certifications beneficialBachelor’s degree often preferred; HR or administrative experience helpful
Work EnvironmentCorporate offices, HR departments, onboarding sessionsHR departments, administrative offices, recruitment events

The Onboarding Manager focuses specifically on creating and managing the onboarding experience for new hires, ensuring a smooth transition into the company. In contrast, the HR Coordinator handles a broader range of HR functions, including recruitment support and employee record management. While both roles require HR knowledge and similar credentials, the Onboarding Manager specializes in onboarding processes, making them more targeted in employee integration.

How much do onboarding managers make in the US?

Onboarding managers in the US typically earn between $60,000 and $90,000 annually, with the median salary around $75,000. Salaries can vary based on experience, industry, and location, and the role often requires strong communication and organizational skills.

What is the role of an onboarding manager?

An onboarding manager is responsible for designing and implementing processes to integrate new employees into an organization. They coordinate training, ensure compliance with company policies, and facilitate a smooth transition for new hires to become productive team members.

What are the most commonly searched types of Onboarding jobs in Michigan?

The most popular types of Onboarding jobs in Michigan are:

What are popular job titles related to Onboarding Manager jobs in Michigan?

For Onboarding Manager jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Onboarding Manager jobs?

Cities in Michigan with the most Onboarding Manager job openings:

Infographic showing various Onboarding Manager job openings in Michigan as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $75,079 per year, or $36.1 per hour.

Customer Onboarding Manager

Universal Logistics Holdings

Warren, MI • On-site

Other

Re-posted 3 days ago


Universal Logistics Holdings rating

6.2

Company rating: 6.2 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

312th of 366 rated logistics


Job description

Customer Onboarding Manager

Are you looking to join a dynamic team that provides its people with the tools to be successful and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!

Are you a customer-focused leader looking to grow your career with a leading transportation and logistics company?

Universal Logistics Holdings is a multi-billion-dollar provider of transportation, intermodal, and supply chain solutions. For over 90 years, we've delivered exceptional service through innovative solutions and a talented team committed to operational excellence.

Position Summary

The Customer Onboarding Manager will lead a small team responsible for onboarding new customers, maintaining customer data, and ensuring a seamless onboarding experience. This hands-on role serves as a key liaison between customers and internal departments while driving process efficiency and customer satisfaction.

Key Responsibilities

  • Manage daily customer onboarding operations and support team performance.
  • Ensure onboarding activities are completed accurately and on time.
  • Maintain customer data within TMS, GP, and PortPro systems.
  • Review customer credit information and onboarding requirements.
  • Coordinate with customers, EDI teams, and internal stakeholders.
  • Monitor KPI performance and identify improvement opportunities.
  • Serve as the primary point of contact for onboarding-related issues and customer needs.

Qualifications

  • Leadership or team management experience.
  • Strong communication and relationship-building skills.
  • Excellent organizational and problem-solving abilities.
  • High attention to detail and data accuracy.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Logistics, transportation, or supply chain experience preferred.

Job Type: Full-Time

Ready to join a growing industry leader? Apply today and become part of the Universal team.


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