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Onboarding Implementation Manager Jobs in Ridgewood, NJ

PermitFlow

Implementation Specialist

Manhattan, NY · On-site

$70 - $90/hr

Role Overview As Implementation Specialist , you will report to the Vice President of Customer ... Serve as the day-to-day point of contact for customers during onboarding, proactively managing ...

Slope

Implementation Manager

Manhattan, NY · On-site

$85 - $160/hr

As Implementation Manager, you will own onboarding and enablement for our Scaled and Mid-Market customers, ensuring stakeholders are set up for success from day one. You will run onboarding at scale ...

PermitFlow

Enterprise Implementation Manager

New York, NY · On-site

$160K - $210K/yr

Role Overview As Enterprise Implementation Manager , you will report to the Vice President of ... Own enterprise onboarding end to end for strategic PermitFlow accounts - from post-sale handoff ...

Profound

Implementation Manager

New York, NY · On-site

$115K - $140K/yr

You'll run onboarding at scale through recurring sessions, strengthen the systems and curriculum ... managing a high volume of implementations and adapting the playbook when customer circumstances ...

PermitFlow

Enterprise Implementation Manager

New York, NY · Remote

$160K - $210K/yr

Role Overview As Enterprise Implementation Manager , you will report to the Vice President of ... Own enterprise onboarding end to end for strategic PermitFlow accounts - from post-sale handoff ...

PermitFlow

Implementation Specialist

New York, NY · On-site

$100K - $130K/yr

Role Overview As Implementation Specialist , you will report to the Vice President of Customer ... Serve as the day-to-day point of contact for customers during onboarding, proactively managing ...

Getconfido

Implementation Manager

Manhattan, NY · On-site

$75 - $95/hr

What You'll Do Onboarding & Deployment * Own the full implementation lifecycle -- from kickoff through go‑live -- for new enterprise customers * Manage detailed project plans, timelines, and ...

Confido

Implementation Manager

New York, NY · On-site

$150K - $190K/yr

What You'll Do Onboarding & Deployment * Own the full implementation lifecycle - from kickoff through go-live - for new enterprise customers * Manage detailed project plans, timelines, and ...

Multitude Insights

Implementation Manager

New York, NY · On-site +1

Own the onboarding and implementation process from kickoff through go-live and stabilization. * Manage project timelines, milestones, stakeholder communication, and execution across internal and ...

FundApps

Implementation Manager

Manhattan, NY · On-site

$110 - $140/hr

Implementation Manager Department: Client Services Employment Type: Full Time Location: New York ... This includes onboarding new clients and adding new services for existing clients. The key areas of ...

Mandrel, Inc

Implementation Manager

New York, NY · On-site

$120K - $180K/yr

About The Role Mandrel is hiring an Implementation Manager based in New York to own customer onboarding and drive time-to-value for our customers post-sale. This role sits at the intersection of ...

Vitesse PSP Ltd.

Implementation Manager

Manhattan, NY · On-site

$110 - $160/hr

Experience leading client implementations, onboarding, delivery management, project management, or implementation consulting in SaaS, FinTech, payments, or insurance. * Strong project management ...

Avoca

Implementation Manager

Manhattan, NY · On-site

$130 - $190/hr

About the Role As an Implementation Manager at Avoca, you'll own post‑sales onboarding for our customers, serving as a hybrid of product expert, hands‑on technical consultant, and project manager.

DEUNA

Implementation Manager

New York, NY · Remote

About the Role As a n Implementation Manager , you will take full ownership of the merchant ... You will be measured not only by the speed of onboarding but also by the quality of the go-live ...

Avoca AI

Implementation Manager

New York, NY · On-site

$130K - $180K/yr

About the Role As an Implementation Manager at Avoca, you'll own post-sales onboarding for our customers, serving as a hybrid of product expert, hands-on technical consultant, and project manager.

Maybern

Implementation Manager

Manhattan, NY · On-site

$80 - $110/hr

You will plan onboarding and the roll‑out process for new fund managers, and evaluate product ... This will involve implementation of the most complicated fund and investment structures to test ...

bluecrux

SaaS Implementation Manager

Millburn, NJ · On-site

$95 - $130/hr

Lead customer teams through onboarding and adoption processes, ensuring they are equipped to ... Manage up to two active implementation projects at any given time. * Develop Repeatable Best ...

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Onboarding Implementation Manager information

See Ridgewood, NJ salary details

$39.5K

$104.7K

$170K

How much do onboarding implementation manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for onboarding implementation manager in Ridgewood, NJ is $104,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,400.00 and $122,400.00 per year, depending on experience, location, and employer.

What is an onboarding implementation manager?

Onboarding Implementation Managers are professionals responsible for ensuring the smooth transition of new clients or employees into a company's systems, processes, or services. They coordinate the setup, training, and integration activities to ensure all requirements are met and stakeholders are satisfied. Their role involves project management, communication with clients, and collaboration with internal teams to deliver a seamless onboarding experience. They play a key role in setting the tone for the client's or employee's relationship with the company.

How does an onboarding implementation manager typically collaborate with cross-functional teams during a client onboarding project?

As an Onboarding Implementation Manager, you will regularly collaborate with teams such as sales, product, IT, and customer support to ensure a smooth client onboarding experience. This involves coordinating project timelines, sharing client requirements, and troubleshooting issues as they arise. Effective communication and project management skills are crucial, as you'll serve as the main point of contact between the client and internal teams, ensuring all stakeholders are aligned and informed throughout the implementation process.

What are the key skills and qualifications needed to thrive as an onboarding implementation manager, and why are they important?

To thrive as an Onboarding Implementation Manager, you need strong project management abilities, experience with customer onboarding processes, and often a degree in business or a related field. Familiarity with CRM platforms like Salesforce, onboarding software, and project management tools such as Asana or Trello is typically required. Exceptional communication, problem-solving, and relationship-building skills set top performers apart in this role. These skills ensure efficient client integration, high satisfaction, and smooth transitions that drive customer retention and business success.

What is the difference between Onboarding Implementation Manager vs Customer Success Manager?

AspectOnboarding Implementation ManagerCustomer Success Manager
Primary FocusLeading new client onboarding and implementation processesMaintaining client relationships and ensuring ongoing satisfaction
ResponsibilitiesProject management, process setup, training during onboardingRenewals, upselling, ongoing support
Skills & CertificationsProject management, communication, technical knowledgeRelationship management, communication, product knowledge

While both roles involve client interaction, the Onboarding Implementation Manager focuses on the initial setup and implementation of services, whereas the Customer Success Manager maintains long-term client relationships and satisfaction after onboarding.

What job categories do people searching Onboarding Implementation Manager jobs in Ridgewood, NJ look for?

The top searched job categories for Onboarding Implementation Manager jobs in Ridgewood, NJ are:

What cities near Ridgewood, NJ are hiring for Onboarding Implementation Manager jobs?

Cities near Ridgewood, NJ with the most Onboarding Implementation Manager job openings:

Onboarding Implementation Manager jobs near you

Implementation Specialist

PermitFlow

Manhattan, NY • On-site

$70 - $90/hr

Other

Medical, Dental, Vision, PTO

Re-posted 4 hours ago

Job description

Role Overview

As Implementation Specialist, you will report to the Vice President of Customer Success and support onboarding across PermitFlow’s mid-market and enterprise accounts. You’ll execute implementation plans from post-sale handoff through launch, serve as a day-to-day customer contact, and drive early product adoption. On enterprise accounts, you’ll partner closely with the Implementation Manager to own specific workstreams.

This is a hybrid role based in New York, with in-office days on Monday, Wednesday, and Friday, and up to 25% travel for customer onboarding and training.

What You’ll Do

  • Own onboarding end to end for mid-market PermitFlow accounts, from post-sale handoff through successful launch and transition to Customer Success.

  • Support enterprise implementations by owning specific workstreams (e.g., workspace setup, training delivery, stakeholder coordination) alongside the Implementation Manager.

  • Serve as the day-to-day point of contact for customers during onboarding, proactively managing communication, expectations, and risk.

  • Coordinate cross-functionally with Sales, Customer Success, Operations, Solutions Consulting, and Engineering to align priorities and resolve blockers.

  • Lead training sessions for diverse customer stakeholders, including ops teams, sales reps, and executives, tailored to each group's needs.

  • Drive product adoption and early value realization through enablement materials, weekly check-ins, and best-practice guidance.

  • Track onboarding progress against key milestones and KPIs (e.g., engagement, time-to-value, launch readiness) and flag risks early.

  • Build working knowledge of permitting workflows, municipality requirements, and common customer edge cases.

  • Maintain, refine, and document scalable onboarding processes, playbooks, and templates.

What We’re Looking For

  • 1-3 years of experience in customer onboarding, implementation, customer success, or a related customer-facing role at a B2B SaaS company.

  • Experience managing onboarding projects with multiple stakeholders, cross-functional dependencies, and customer-facing timelines from kickoff to launch.

  • Demonstrated ability to drive adoption and time-to-value, including leading live trainings, distributing enablement materials, and reinforcing product usage.

  • Strong project management and communication skills, evidenced by running clear customer calls, maintaining onboarding trackers, and escalating risks proactively.

What We Offer

  • Competitive salary and meaningful equity in a high-growth company

  • Comprehensive medical, dental, and vision coverage

  • Flexible PTO and paid family leave

  • Home office & equipment stipend

  • Hybrid NYC office culture (3 days in-office/week) with direct access to leadership

  • In-Office Lunch & Dinner Provided

PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.

We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.

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