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Onboarding Coach Jobs (NOW HIRING)

Podium

AI Onboarding Specialist - Medspa

Lehi, UT

The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial ... A stellar HQ (Utah) gym with local professional coaches and classes offered * Onsite HQ (Utah ...

Podium

AI Onboarding Specialist

Lehi, UT · On-site

The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial ... A stellar HQ (Utah) gym with local professional coaches and classes offered * Onsite HQ (Utah ...

Podium

AI Onboarding Specialist - Automotive

Lehi, UT · On-site

The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial ... A stellar HQ (Utah) gym with local professional coaches and classes offered * Onsite HQ (Utah ...

TTEC

As a Dutch-speaking Automotive Onboarding Specialist working at our state-of-the-art location in ... Adapt your coaching style depending on the customer's requirements and preferred learning style ...

TTEC

As a German-speaking Automotive Onboarding Specialist working at our state-of-the-art location in ... Adapt your coaching style depending on the customer's requirements and preferred learning style ...

Podium

AI Onboarding Specialist - Medspa

Lehi, UT · On-site

The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial ... A stellar HQ (Utah) gym with local professional coaches and classes offered * Onsite HQ (Utah ...

Alchemer

Onboarding Specialist

Louisville, KY · On-site

$60K - $70K/yr

Conduct Onboarding Training sessions for new customers and teams as part of greater onboarding ... or face-to-face coaching sessions * Up to 20% travel time for on-site customer training and ...

The Exercise Coach - Brielle

Fitness Coach

Brielle, NJ

$18 - $25/hr

... onboarding) - Authorized to work in the United States The Exercise Coach - Hiring Steps * 24 hours from now: Video call * 48 hours from now: In-Person Team interview * Five days from now: Offer ...

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Onboarding Coach information

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$19.5K

$44.7K

$69K

How much do onboarding coach jobs pay per year?

As of Jun 23, 2026, the average yearly pay for onboarding coach in the United States is $44,694.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $51,000.00 per year, depending on experience, location, and employer.

What is the difference between Onboarding Coach vs Onboarding Specialist?

AspectOnboarding CoachOnboarding Specialist
CredentialsTypically requires experience in coaching, HR, or training; certifications like SHRM or HR certifications are commonUsually holds HR, administrative, or training certifications; may have a background in onboarding processes
Work EnvironmentWorks closely with new hires and managers, often in a coaching or mentoring capacityFocuses on administrative onboarding tasks, documentation, and process management
Employer & Industry UsageUsed in corporate HR, training firms, and organizations emphasizing employee developmentCommon in HR departments, staffing agencies, and organizations with structured onboarding procedures

While both roles support new employee integration, an Onboarding Coach emphasizes personalized coaching and development, whereas an Onboarding Specialist handles administrative onboarding tasks and process management.

What are the key skills and qualifications needed to thrive as an Onboarding Coach, and why are they important?

To thrive as an Onboarding Coach, you need expertise in employee training, a solid understanding of company processes, and experience in human resources or a related field. Familiarity with Learning Management Systems (LMS), onboarding software, and sometimes certifications like SHRM or ATD are typically valuable. Exceptional communication, active listening, and organizational skills help you tailor onboarding experiences and build strong relationships with new hires. These skills are crucial for ensuring new employees are supported, engaged, and quickly integrated into company culture and workflows.

What does an Onboarding Coach do?

An Onboarding Coach helps new employees or clients transition smoothly into a company, program, or service. They provide guidance, answer questions, and ensure that newcomers understand their roles, responsibilities, and available resources. Their goal is to make the onboarding process as efficient and positive as possible, reducing confusion and increasing engagement. Onboarding Coaches may also offer feedback, training, and support during the early stages to set individuals up for long-term success.

How does an Onboarding Coach typically collaborate with other departments to ensure a smooth onboarding experience for new hires?

An Onboarding Coach often works closely with HR, IT, and department managers to coordinate all aspects of a new employee's integration. This includes aligning training schedules, ensuring access to necessary systems, and tailoring onboarding plans to the specific needs of each role. Effective communication and organization are key, as the Onboarding Coach serves as a central point of contact for both the new hire and internal teams. By fostering these collaborations, the Coach helps create a welcoming and productive environment from day one.
More about Onboarding Coach jobs
What job categories do people searching Onboarding Coach jobs look for? The top searched job categories for Onboarding Coach jobs are:
Onboarding Coach jobs near you
Infographic showing various Onboarding Coach job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,694 per year, or $21.5 per hour.
AI Onboarding Specialist - Automotive

AI Onboarding Specialist - Automotive

Podium

Lehi, UT

Other

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago

Job description

The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents. Responsible for the organization and management of account connections, integration fulfillment, tailored team trainings for all locations in any given account, resolving customer issues, and customer usage monitoring to bring about the successful completion of new customer implementation. The Onboarding Manager also has a major role in creating new processes internally and needs to be able to adjust quickly to changing circumstances. 

What you will be doing:

  • Primary contact during the first 30 days of the new customer experience 
  • Podium product expert
  • Manage potential escalations within the first 30 days
  • Coordinate all account connections (product and integration-related)
  • Ensure product adoption through various outreach methods and health scoring of accounts
  • Implement and configure AI agents 
  • Ensure effective hand-off to CSMs after the onboarding period is over
  • Conduct full-team trainings for all locations in every account, covering best practices
  • Coordinating and responding to client issues
  • Building new processes and working with different departments to create a smooth implementation experience

What you should have:

  • 1-2 years of experience in a customer onboarding/implementation role (in SaaS is a plus)
  • Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts
  • A bachelor's degree in business or a similar field.
  • Exceptional written and communication skills
  • Experience communicating directly with clients
  • Proven track record of managing multiple concurrent projects with varying complexity levels
  • Excellent problem-solving skills
  • Self-starter with prior experience navigating complex customer environments
  • Ability to sort through large volumes of data and drive insights and results
  • Interest in further understanding and working with AI agents

What we hope you have:

  • A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate
  • Bachelor's degree.
  • Experience with Gainsight and Salesforce

Why you'll love working here: 

  • Podium is the best place to work to:
    • Join the leaders in AI agents
    • Unlock career-defining growth
    • Build with world-class talent
    • Make a real impact on local businesses

Benefits:

  • Transparent culture
  • Work onsite in Lehi, UT, 5 days a week
  • Great opportunities for career growth
  • Life insurance, long and short-term disability coverage
  • Paid maternity and paternity leave
  • Fertility Benefits
  • Excellent medical, dental, and vision benefits
  • 401k Plan
  • Bi-annual swag drops with cool Podium gear and apparel
  • A stellar HQ (Utah) gym with local professional coaches and classes offered
  • Onsite HQ (Utah) child care center, subsidized for employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

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